Activity log for bug #1827460

Date Who What changed Old value New value Message
2019-05-03 03:56:25 Alrick Grandison bug added bug
2019-05-03 04:10:25 Daniel van Vugt alsa-driver (Ubuntu): status New Incomplete
2019-05-03 04:10:33 Daniel van Vugt bug task added pulseaudio (Ubuntu)
2019-05-03 04:10:41 Daniel van Vugt bug task added linux (Ubuntu)
2019-05-03 04:10:46 Daniel van Vugt linux (Ubuntu): status New Incomplete
2019-05-03 04:10:49 Daniel van Vugt pulseaudio (Ubuntu): status New Incomplete
2019-05-03 04:10:59 Daniel van Vugt summary [HDA-Intel - HDA Intel PCH, playback] No sound at all [Lenovo IdeaPad 330] No sound at all
2019-05-03 04:11:46 Daniel van Vugt summary [Lenovo IdeaPad 330] No sound at all [Lenovo IdeaPad 330-15IGM] No sound at all
2019-05-03 04:12:06 Daniel van Vugt summary [Lenovo IdeaPad 330-15IGM] No sound at all [Lenovo IdeaPad 330-15IGM] No sound at all after resuming from sleep
2019-05-03 04:12:15 Daniel van Vugt tags amd64 apport-bug bionic amd64 apport-bug bionic resume suspend-resume
2019-05-03 06:58:50 Daniel van Vugt bug task deleted alsa-driver (Ubuntu)
2019-05-03 06:58:55 Daniel van Vugt bug task deleted pulseaudio (Ubuntu)
2019-05-03 06:59:00 Daniel van Vugt linux (Ubuntu): status Incomplete New
2019-05-03 06:59:58 Daniel van Vugt summary [Lenovo IdeaPad 330-15IGM] No sound at all after resuming from sleep [Lenovo IdeaPad 330-15IGM] No sound at all after resuming from sleep in kernel 4.15.0-48.51-generic (but v4.15.0-47.50 works).
2019-05-03 07:00:07 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2019-05-03 07:00:09 Daniel van Vugt tags amd64 apport-bug bionic resume suspend-resume amd64 apport-bug bionic regression-update resume suspend-resume
2019-05-03 07:00:31 Daniel van Vugt bug added subscriber Daniel van Vugt
2019-05-04 03:30:05 Alrick Grandison tags amd64 apport-bug bionic regression-update resume suspend-resume amd64 apport-bug apport-collected bionic regression-update resume suspend-resume
2019-05-04 03:30:07 Alrick Grandison description My Lenovo ideapad 330 laptop with Ubuntu 18.04 sounds works fine initially. However, when I close it down (to sleep) and then return, all the sound disappears. The only way to get back the sound is to restart the laptop. The issue seem to start after a recent automatic update. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-48.51-generic 4.15.18 Uname: Linux 4.15.0-48-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rickodesea 1545 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu May 2 22:49:12 2019 InstallationDate: Installed on 2019-03-28 (36 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1139 F.... pulseaudio rickodesea 1545 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/18/2018 dmi.bios.vendor: LENOVO dmi.bios.version: 7XCN29WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo ideapad 330-15IGM dmi.modalias: dmi:bvnLENOVO:bvr7XCN29WW:bd12/18/2018:svnLENOVO:pn81D1:pvrLenovoideapad330-15IGM:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad330-15IGM: dmi.product.family: ideapad 330-15IGM dmi.product.name: 81D1 dmi.product.version: Lenovo ideapad 330-15IGM dmi.sys.vendor: LENOVO My Lenovo ideapad 330 laptop with Ubuntu 18.04 sounds works fine initially. However, when I close it down (to sleep) and then return, all the sound disappears. The only way to get back the sound is to restart the laptop. The issue seem to start after a recent automatic update. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-48.51-generic 4.15.18 Uname: Linux 4.15.0-48-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rickodesea 1545 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu May 2 22:49:12 2019 InstallationDate: Installed on 2019-03-28 (36 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1139 F.... pulseaudio rickodesea 1545 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/18/2018 dmi.bios.vendor: LENOVO dmi.bios.version: 7XCN29WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo ideapad 330-15IGM dmi.modalias: dmi:bvnLENOVO:bvr7XCN29WW:bd12/18/2018:svnLENOVO:pn81D1:pvrLenovoideapad330-15IGM:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad330-15IGM: dmi.product.family: ideapad 330-15IGM dmi.product.name: 81D1 dmi.product.version: Lenovo ideapad 330-15IGM dmi.sys.vendor: LENOVO --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rickodesea 1519 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-03-28 (37 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: LENOVO 81D1 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-47-generic root=UUID=a88315b7-573d-4436-b91a-79b15c95e85c ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-47.50-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-47-generic N/A linux-backports-modules-4.15.0-47-generic N/A linux-firmware 1.173.5 Tags: bionic Uname: Linux 4.15.0-47-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/18/2018 dmi.bios.vendor: LENOVO dmi.bios.version: 7XCN29WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo ideapad 330-15IGM dmi.modalias: dmi:bvnLENOVO:bvr7XCN29WW:bd12/18/2018:svnLENOVO:pn81D1:pvrLenovoideapad330-15IGM:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad330-15IGM: dmi.product.family: ideapad 330-15IGM dmi.product.name: 81D1 dmi.product.version: Lenovo ideapad 330-15IGM dmi.sys.vendor: LENOVO
2019-05-04 03:30:08 Alrick Grandison attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261394/+files/AlsaInfo.txt
2019-05-04 03:30:10 Alrick Grandison attachment added CRDA.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261395/+files/CRDA.txt
2019-05-04 03:30:13 Alrick Grandison attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261396/+files/CurrentDmesg.txt
2019-05-04 03:30:15 Alrick Grandison attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261397/+files/IwConfig.txt
2019-05-04 03:30:17 Alrick Grandison attachment added Lspci.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261398/+files/Lspci.txt
2019-05-04 03:30:19 Alrick Grandison attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261399/+files/Lsusb.txt
2019-05-04 03:30:22 Alrick Grandison attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261400/+files/ProcCpuinfo.txt
2019-05-04 03:30:23 Alrick Grandison attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261401/+files/ProcCpuinfoMinimal.txt
2019-05-04 03:30:26 Alrick Grandison attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261402/+files/ProcInterrupts.txt
2019-05-04 03:30:27 Alrick Grandison attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261403/+files/ProcModules.txt
2019-05-04 03:30:29 Alrick Grandison attachment added PulseList.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261404/+files/PulseList.txt
2019-05-04 03:30:31 Alrick Grandison attachment added RfKill.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261405/+files/RfKill.txt
2019-05-04 03:30:39 Alrick Grandison attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261406/+files/UdevDb.txt
2019-05-04 03:30:44 Alrick Grandison attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1827460/+attachment/5261407/+files/WifiSyslog.txt
2019-05-04 03:33:52 Alrick Grandison linux (Ubuntu): status Incomplete Confirmed
2019-05-06 16:56:04 Terry Rudd bug added subscriber Terry Rudd