package linux-image-4.18.0-16-lowlatency 4.18.0-16.17 failed to install/upgrade: installed linux-image-4.18.0-16-lowlatency package pre-removal script subprocess returned error exit status 1

Bug #1822479 reported by Jaap-Willem Dooge
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I am trying to remove the lowlatency kernel as this is causing issues, but it is not clear how to do this.

There is no guide to be found and my system is unusable right now.

Related to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1787743

ProblemType: Package
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-16-lowlatency 4.18.0-16.17
ProcVersionSignature: Ubuntu 4.18.0-16.17-lowlatency 4.18.20
Uname: Linux 4.18.0-16-lowlatency x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu13.2
AptOrdering:
 linux-image-4.18.0-16-lowlatency:amd64: Remove
 NULL: ConfigurePending
Architecture: amd64
Date: Sun Mar 31 17:22:33 2019
ErrorMessage: installed linux-image-4.18.0-16-lowlatency package pre-removal script subprocess returned error exit status 1
InstallationDate: Installed on 2019-01-06 (84 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-16-lowlatency root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.7, python3-minimal, 3.6.7-1~18.10
PythonDetails: /usr/bin/python2.7, Python 2.7.15+, python-minimal, 2.7.15-3
RelatedPackageVersions: grub-pc 2.02+dfsg1-5ubuntu8.2
RfKill:

SourcePackage: linux
Title: package linux-image-4.18.0-16-lowlatency 4.18.0-16.17 failed to install/upgrade: installed linux-image-4.18.0-16-lowlatency package pre-removal script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FC
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: F2A88XM-HD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFC:bd12/25/2015:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnF2A88XM-HD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Jaap-Willem Dooge (jaap-willem-dooge) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Jaap-Willem Dooge (jaap-willem-dooge) wrote :

For others running into this:
- Hold RIGHT shift during boot (left shift didn't work)
- In GRUB menu go to advanced > generic kernel (not lowlatency)
- Remove all -lowlatency packages

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