Ubuntu
linux package

Slow USB mouse input on linux-lowlatency

Bug #1787743 reported by Jeb E. on 2018-08-18

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

USB mouse input is very slow and "laggy" onscreen after switching over from the generic 'linux' kernel to 'linux-lowlatency.'

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-lowlatency 4.15.0.32.34
ProcVersionSignature: Ubuntu 4.15.0-32.35-lowlatency 4.15.18
Uname: Linux 4.15.0-32-lowlatency x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: jeb 1710 F.... pulseaudio
/dev/snd/controlC1: jeb 1710 F.... pulseaudio
/dev/snd/controlC0: jeb 1710 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 18 12:41:52 2018
InstallationDate: Installed on 2018-08-17 (1 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: BIOSTAR Group A880G+
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-32-lowlatency root=UUID=a967adb1-1600-455b-8704-e2bf5de5081d ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-32-lowlatency N/A
linux-backports-modules-4.15.0-32-lowlatency N/A
linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/21/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080016
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: A880G+
dmi.board.vendor: BIOSTAR Group
dmi.chassis.asset.tag: None
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd09/21/2011:svnBIOSTARGroup:pnA880G+:pvr:rvnBIOSTARGroup:rnA880G+:rvr:cvnBIOSTARGroup:ct3:cvr:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: A880G+
dmi.sys.vendor: BIOSTAR Group

Tags:

Revision history for this message

Jeb E. (jebeld17) wrote on 2018-08-18:

AlsaInfo.txt Edit (68.7 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (289 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (64.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.2 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (517 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (15.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.9 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (991 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.8 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.6 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (33.4 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (171.1 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (94.0 KiB, text/plain; charset="utf-8")

Changed in linux (Ubuntu):
status:	New → Incomplete
status:	Incomplete → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2018-08-21:

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18.3

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-10-21:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

Petri Koskelainen (petrikoo) wrote on 2019-01-23:

Bug still exists on package named linux-image-4.18.0-13-lowlatency.
Can´t use it at all, bug exists on ubuntu studio distro as well.

Changed in linux (Ubuntu):
status:	Expired → Incomplete

Revision history for this message

Jeb E. (jebeld17) wrote on 2019-03-03: Re: [Bug 1787743] Re: Slow USB mouse input on linux-lowlatency

Bug still occurs on my systems as well, all up-to-date using the standard
upgrade channels on 18.10.

When the mouse input isn't slow, the mouse input skips around a bit
instead. For example, when dragging and dropping an item in any program
(whether it's GIMP, Nautilus, etc.), the computer "let's go" of the
left-click button and stops moving only momentarily enough for the item to
drop in the same point where my mouse 'lost connection.'

Occurs when using a variety of different system mice.

On Sun, Oct 21, 2018, 12:25 AM Launchpad Bug Tracker <
<email address hidden>> wrote:

> [Expired for linux (Ubuntu) because there has been no activity for 60
> days.]
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Expired
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1787743
>
> Title:
> Slow USB mouse input on linux-lowlatency
>
> Status in linux package in Ubuntu:
> Expired
>
> Bug description:
> USB mouse input is very slow and "laggy" onscreen after switching over
> from the generic 'linux' kernel to 'linux-lowlatency.'
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-lowlatency 4.15.0.32.34
> ProcVersionSignature: Ubuntu 4.15.0-32.35-lowlatency 4.15.18
> Uname: Linux 4.15.0-32-lowlatency x86_64
> ApportVersion: 2.20.9-0ubuntu7.2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC2: jeb 1710 F.... pulseaudio
> /dev/snd/controlC1: jeb 1710 F.... pulseaudio
> /dev/snd/controlC0: jeb 1710 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Aug 18 12:41:52 2018
> InstallationDate: Installed on 2018-08-17 (1 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> MachineType: BIOSTAR Group A880G+
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 nouveaufb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-32-lowlatency
> root=UUID=a967adb1-1600-455b-8704-e2bf5de5081d ro quiet splash vt.handoff=1
> RelatedPackageVersions:
> linux-restricted-modules-4.15.0-32-lowlatency N/A
> linux-backports-modules-4.15.0-32-lowlatency N/A
> linux-firmware 1.173.1
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/21/2011
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 080016
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: A880G+
> dmi.board.vendor: BIOSTAR Group
> dmi.chassis.asset.tag: None
> dmi.chassis.type: 3
> dmi.chassis.vendor: BIOSTAR Group
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr080016:bd09/21/2011:svnBIOSTARGroup:pnA880G+:pvr:rvnBIOSTARGroup:rnA880G+:rvr:cvnBIOSTARGroup:ct3:cvr:
> dmi.product.family: To Be Filled By O.E.M.
> dmi.product.name: A880G+
> dmi.sys.vendor: BIOSTAR Group
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1787743/+subscriptions
>

Bug still occurs on my systems as well, all up-to-date using the standard
upgrade channels on 18.10.

Occurs when using a variety of different system mice.

On Sun, Oct 21, 2018, 12:25 AM Launchpad Bug Tracker <
1787743@bugs.launchpad.net> wrote:

> [Expired for linux (Ubuntu) because there has been no activity for 60
> days.]
>
> ** Changed in: linux (Ubuntu)
>        Status: Incomplete => Expired
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1787743
>
> Title:
>   Slow USB mouse input on linux-lowlatency
>
> Status in linux package in Ubuntu:
>   Expired
>
> Bug description:
>   USB mouse input is very slow and "laggy" onscreen after switching over
>   from the generic 'linux' kernel to 'linux-lowlatency.'
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-lowlatency 4.15.0.32.34
>   ProcVersionSignature: Ubuntu 4.15.0-32.35-lowlatency 4.15.18
>   Uname: Linux 4.15.0-32-lowlatency x86_64
>   ApportVersion: 2.20.9-0ubuntu7.2
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC2:  jeb        1710 F.... pulseaudio
>    /dev/snd/controlC1:  jeb        1710 F.... pulseaudio
>    /dev/snd/controlC0:  jeb        1710 F.... pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sat Aug 18 12:41:52 2018
>   InstallationDate: Installed on 2018-08-17 (1 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
>   MachineType: BIOSTAR Group A880G+
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 nouveaufb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-32-lowlatency
> root=UUID=a967adb1-1600-455b-8704-e2bf5de5081d ro quiet splash vt.handoff=1
>   RelatedPackageVersions:
>    linux-restricted-modules-4.15.0-32-lowlatency N/A
>    linux-backports-modules-4.15.0-32-lowlatency  N/A
>    linux-firmware                                1.173.1
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 09/21/2011
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 080016
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: A880G+
>   dmi.board.vendor: BIOSTAR Group
>   dmi.chassis.asset.tag: None
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: BIOSTAR Group
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr080016:bd09/21/2011:svnBIOSTARGroup:pnA880G+:pvr:rvnBIOSTARGroup:rnA880G+:rvr:cvnBIOSTARGroup:ct3:cvr:
>   dmi.product.family: To Be Filled By O.E.M.
>   dmi.product.name: A880G+
>   dmi.sys.vendor: BIOSTAR Group
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1787743/+subscriptions
>

Jeb E. (jebeld17) on 2019-03-07

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Jaap-Willem Dooge (jaap-willem-dooge) wrote on 2019-03-31:

Yep, same issue here on Ubuntu 18.10, 4.18.0-16-lowlatency kernel.

If relevant:
CPU: AMD A10-5800K
GPU: AMD GeForce GTX 660
RAM: 8GB DDR3
DE/WM: GNOME 3.30.2 + GNOME Shell
Mouse: Logitech G502

System is close to unusable.

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2019-04-01:

Jaap, please attach dmesg, thanks!

Revision history for this message

Jeb E. (jebeld17) wrote on 2019-04-03:

Thank you

On Tue, Apr 2, 2019, 10:58 PM Jaap-Willem Dooge <
<email address hidden>> wrote:

> Yep, same issue here on Ubuntu 18.10, 4.18.0-16-lowlatency kernel.
>
> If relevant:
> CPU: AMD A10-5800K
> GPU: AMD GeForce GTX 660
> RAM: 8GB DDR3
> DE/WM: GNOME 3.30.2 + GNOME Shell
> Mouse: Logitech G502
>
> System is close to unusable.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1787743
>
> Title:
> Slow USB mouse input on linux-lowlatency
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> USB mouse input is very slow and "laggy" onscreen after switching over
> from the generic 'linux' kernel to 'linux-lowlatency.'
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-lowlatency 4.15.0.32.34
> ProcVersionSignature: Ubuntu 4.15.0-32.35-lowlatency 4.15.18
> Uname: Linux 4.15.0-32-lowlatency x86_64
> ApportVersion: 2.20.9-0ubuntu7.2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC2: jeb 1710 F.... pulseaudio
> /dev/snd/controlC1: jeb 1710 F.... pulseaudio
> /dev/snd/controlC0: jeb 1710 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Aug 18 12:41:52 2018
> InstallationDate: Installed on 2018-08-17 (1 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> MachineType: BIOSTAR Group A880G+
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 nouveaufb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-32-lowlatency
> root=UUID=a967adb1-1600-455b-8704-e2bf5de5081d ro quiet splash vt.handoff=1
> RelatedPackageVersions:
> linux-restricted-modules-4.15.0-32-lowlatency N/A
> linux-backports-modules-4.15.0-32-lowlatency N/A
> linux-firmware 1.173.1
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/21/2011
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 080016
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: A880G+
> dmi.board.vendor: BIOSTAR Group
> dmi.chassis.asset.tag: None
> dmi.chassis.type: 3
> dmi.chassis.vendor: BIOSTAR Group
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr080016:bd09/21/2011:svnBIOSTARGroup:pnA880G+:pvr:rvnBIOSTARGroup:rnA880G+:rvr:cvnBIOSTARGroup:ct3:cvr:
> dmi.product.family: To Be Filled By O.E.M.
> dmi.product.name: A880G+
> dmi.sys.vendor: BIOSTAR Group
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1787743/+subscriptions
>

Thank you

On Tue, Apr 2, 2019, 10:58 PM Jaap-Willem Dooge <
jaap-willem.dooge@outlook.com> wrote:

> Yep, same issue here on Ubuntu 18.10, 4.18.0-16-lowlatency kernel.
>
> If relevant:
> CPU: AMD A10-5800K
> GPU: AMD GeForce GTX 660
> RAM: 8GB DDR3
> DE/WM: GNOME 3.30.2 + GNOME Shell
> Mouse: Logitech G502
>
> System is close to unusable.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1787743
>
> Title:
>   Slow USB mouse input on linux-lowlatency
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   USB mouse input is very slow and "laggy" onscreen after switching over
>   from the generic 'linux' kernel to 'linux-lowlatency.'
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-lowlatency 4.15.0.32.34
>   ProcVersionSignature: Ubuntu 4.15.0-32.35-lowlatency 4.15.18
>   Uname: Linux 4.15.0-32-lowlatency x86_64
>   ApportVersion: 2.20.9-0ubuntu7.2
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC2:  jeb        1710 F.... pulseaudio
>    /dev/snd/controlC1:  jeb        1710 F.... pulseaudio
>    /dev/snd/controlC0:  jeb        1710 F.... pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sat Aug 18 12:41:52 2018
>   InstallationDate: Installed on 2018-08-17 (1 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
>   MachineType: BIOSTAR Group A880G+
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 nouveaufb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-32-lowlatency
> root=UUID=a967adb1-1600-455b-8704-e2bf5de5081d ro quiet splash vt.handoff=1
>   RelatedPackageVersions:
>    linux-restricted-modules-4.15.0-32-lowlatency N/A
>    linux-backports-modules-4.15.0-32-lowlatency  N/A
>    linux-firmware                                1.173.1
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 09/21/2011
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 080016
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: A880G+
>   dmi.board.vendor: BIOSTAR Group
>   dmi.chassis.asset.tag: None
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: BIOSTAR Group
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr080016:bd09/21/2011:svnBIOSTARGroup:pnA880G+:pvr:rvnBIOSTARGroup:rnA880G+:rvr:cvnBIOSTARGroup:ct3:cvr:
>   dmi.product.family: To Be Filled By O.E.M.
>   dmi.product.name: A880G+
>   dmi.sys.vendor: BIOSTAR Group
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1787743/+subscriptions
>

Revision history for this message

Al Bendiks (alben11) wrote on 2019-04-04:

I installed Ubuntu Studio and experienced same with amd64 platform, vmlinuz-5.0.0-8-lowlatency. After installing generic kernel, usb mouse performance returned to normal. I had this also with the live version 18.xx last fall, and never installed.

Revision history for this message

Al Bendiks (alben11) wrote on 2019-04-04:

#10

dmesg Edit (64.6 KiB, text/plain)

Mine is Ubuntu Studio 19.04 beta, attaching dmesg with vmlinuz-5.0.0-8-lowlatency.

Revision history for this message

Al Bendiks (alben11) wrote on 2019-05-03:

#11

Today I installed Ubuntu Studio 18.10 64bit, after install I updated 4.18.0-18-lowlatency and now instead of what I observed in 4.15 kernels, see that IRQ16 nobody cares does not occur and my mouse is OK. A780gm-a motherboard , SB700.
Happier that I have progress but note I have IRQ18 nobody cares event and an IRQ18 disabled occurring. Moving my mouse to the front panel exhibits same laggy behavior.
$ cat /proc/interrupts
           CPU0 CPU1 CPU2 CPU3
  0: 116 0 0 0 IO-APIC 2-edge timer
  1: 0 0 775 0 IO-APIC 1-edge i8042
  8: 0 0 0 1 IO-APIC 8-edge rtc0
  9: 0 0 0 0 IO-APIC 9-fasteoi acpi
14: 0 0 0 0 IO-APIC 14-edge pata_atiixp
15: 0 0 1476 0 IO-APIC 15-edge pata_atiixp
16: 571 0 107 0 IO-APIC 16-fasteoi ohci_hcd:usb3, ohci_hcd:usb4, snd_hda_intel:card0
17: 0 0 0 0 IO-APIC 17-fasteoi ehci_hcd:usb1
18: 0 51217 0 0 IO-APIC 18-fasteoi ohci_hcd:usb5, ohci_hcd:usb6, ohci_hcd:usb7, radeon
19: 59 0 0 32 IO-APIC 19-fasteoi ehci_hcd:usb2, snd_hda_intel:card1
22: 9134 36093 0 0 IO-APIC 22-fasteoi ahci[0000:00:11.0]
24: 0 0 0 17924 PCI-MSI 1048576-edge enp2s0

Brad Figg (brad-figg) on 2019-07-24

tags:

added: cscc

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Slow USB mouse input on linux-lowlatency

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