Comment 3 for bug 1814628

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Terry Rudd (terrykrudd) wrote :

Tony, Thank you for reporting this issue.
1) Can you please provide any information related to the kernel that you are using and conditions prior to this crash?
   a) what kernel are you running? What has changed in the last week?
   b) do you have updated Dell System firmware?
   c) do you have any hardware errors logged?
2) Have you rebooted the system?
   a) does it cleanly pass selftest?
   b) does it boot single user mode?
   c) when you let it boot without interruption, which init stage do you see failure (if repeatable) occur?
   d) if it passes init stage 4 and is the virtualized environment comes up is it stable?

Please note: It is difficult to successfully determine root cause without logs, dmesg. etc. or knowing the conditions of this system prior to this crash.