Ubuntu
linux package

  1. Bug #1810861
  2. Comment #21

Comment 21 for bug 1810861

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

OK, if "realtime-scheduling = no" didn't work then at least we still know that you have:

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - No <--- most likely crashed

so next please:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.