HP laptops - Battery capacity always reported as 100%
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
###HP laptop models affected so far:
HP EliteBook 840G1/G2
HP EliteBook 850G1/G2
HP ProBook 650G1
HP EliteBook 8460p
HP EliteBook 8470p
HP 650 Notebook PC
HP ZBook 15 G1/G2
Battery capacity always reported as 100% by upower command in Ubuntu 16.04.5 LTS - 4.15.0-36-generic (tested with older kernels as well).
Upower info:
Installed: 0.99.4-2ubuntu0.3
Candidate: 0.99.4-2ubuntu0.3
Version table:
*** 0.99.4-2ubuntu0.3 500
500 http://
100 /var/lib/
0.99.4-2 500
500 http://
HP Support Assistant utility detects the correct capacity in Windows.
###Information collected from one of the laptops:
HP EliteBook 8460p - battery CC06XL - 4910mAh
#######
### upower -d
Device: /org/freedeskto
native-path: AC
power supply: yes
updated: Tue 02 Oct 2018 01:39:35 PM CEST (21 seconds ago)
has history: no
has statistics: no
line-power
warning-level: none
online: yes
icon-name: 'ac-adapter-
Device: /org/freedeskto
native-path: BAT0
vendor: Hewlett-Packard
model: Primary
serial: 00824 2012/06/09
power supply: yes
updated: Tue 02 Oct 2018 01:39:39 PM CEST (17 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: fully-charged
warning-level: none
energy: 48.9348 Wh
energy-empty: 0 Wh
energy-full: 49.2156 Wh
energy-
energy-rate: 0 W
voltage: 12.475 V
percentage: 99%
capacity: 100%
technology: lithium-ion
icon-name: 'battery-
History (charge):
1538480376 99.000 fully-charged
1538480375 0.000 unknown
History (rate):
1538480375 0.000 unknown
Device: /org/freedeskto
power supply: yes
updated: Tue 02 Oct 2018 01:39:35 PM CEST (21 seconds ago)
has history: no
has statistics: no
battery
present: yes
state: fully-charged
warning-level: none
energy: 48.9348 Wh
energy-full: 49.2156 Wh
energy-rate: 0 W
percentage: 99%
icon-name: 'battery-
Daemon:
daemon-version: 0.99.4
on-battery: no
lid-is-closed: no
lid-is-present: yes
critical-action: PowerOff
#######
### acpi -V
Battery 0: Unknown, 99%
Battery 0: design capacity 4557 mAh, last full capacity 4557 mAh = 100%
Adapter 0: on-line
Thermal 0: ok, 0.0 degrees C
Thermal 0: trip point 0 switches to mode critical at temperature 128.0 degrees C
Thermal 1: ok, 43.0 degrees C
Thermal 1: trip point 0 switches to mode critical at temperature 128.0 degrees C
Thermal 1: trip point 1 switches to mode hot at temperature 99.0 degrees C
Thermal 2: ok, 42.0 degrees C
Thermal 2: trip point 0 switches to mode critical at temperature 128.0 degrees C
Thermal 3: ok, 29.0 degrees C
Thermal 3: trip point 0 switches to mode critical at temperature 128.0 degrees C
Thermal 3: trip point 1 switches to mode passive at temperature 55.0 degrees C
Thermal 4: ok, 45.0 degrees C
Thermal 4: trip point 0 switches to mode critical at temperature 128.0 degrees C
Thermal 4: trip point 1 switches to mode passive at temperature 105.0 degrees C
Thermal 5: ok, 41.0 degrees C
Thermal 5: trip point 0 switches to mode critical at temperature 128.0 degrees C
Cooling 0: Processor 0 of 10
Cooling 1: Processor 0 of 10
Cooling 2: LCD 0 of 20
Cooling 3: x86_pkg_temp no state information available
Cooling 4: Processor 0 of 10
Cooling 5: Processor 0 of 10
Cooling 6: intel_powerclamp no state information available
#######
### cat /sys/class/
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
POWER_SUPPLY_
Has anyone experienced such a problem?
Any ideas?
Thank you very much!
Best regards,
Svetoslav
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.15.0-36-generic.
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: 92HD81B1X5 Analog [92HD81B1X5 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC0D1', '/dev/snd/hwC0D0', '/dev/snd/
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xd4520000 irq 40'
Mixer name : 'IDT 92HD81B1X5'
Components : 'HDA:111d7605,
Controls : 27
Simple ctrls : 12
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd4420000 irq 41'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,
Controls : 7
Simple ctrls : 1
Card1.Amixer.
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [off]
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
MachineType: Hewlett-Packard HP EliteBook 8460p
Package: linux (not installed)
ProcEnviron:
TERM=linux
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157.20
Tags: xenial
Uname: Linux 4.15.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 02/13/2018
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SCF Ver. F.67
dmi.board.name: 161C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 97.4E
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.family: 103C_5336AN
dmi.product.name: HP EliteBook 8460p
dmi.product.
dmi.sys.vendor: Hewlett-Packard
Changed in linux (Ubuntu): | |
importance: | Undecided → Medium |
the /sys entry has CHARGE_ FULL_DESIGN= 4557000 CHARGE_ FULL=4557000
POWER_SUPPLY_
POWER_SUPPLY_
so it seems either the kernel or the hardware is reporting the info, reassigning to the kernel