Ubuntu
linux package

intrupt while coppying the files from bootabled usb

Bug #1788166 reported by helena 2018 on 2018-08-21

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Medium	Unassigned

Bug Description

while coppying the files from bootabled usb it is intrupted and message can not copy all the files

ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CasperVersion: 1.376.2
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue Aug 21 11:54:13 2018
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
NVIDIA Corporation GT218 [GeForce 210] [10de:0a65] (rev a2) (prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd GT218 [GeForce 210] [1458:34ef]
LiveMediaBuild: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
MachineType: Gigabyte Technology Co., Ltd. P55-UD3L
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd quiet splash --- maybe-ubiquity
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/25/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FH
dmi.board.name: P55-UD3L
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFH:bd06/25/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55-UD3L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55-UD3L:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: P55-UD3L
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Aug 21 11:30:56 2018
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input OM MOUSE, id 8
input SIGMACHIP USB Keyboard KEYBOARD, id 9
input SIGMACHIP USB Keyboard KEYBOARD, id 10
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.6-1ubuntu4~16.04.1
xserver.video_driver: nouveau

Tags:

Revision history for this message

helena 2018 (h-elendata) wrote on 2018-08-21:

BootLog.txt Edit (1011 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (55.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.7 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.4 MiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (1021 bytes, text/plain; charset="utf-8")
LightdmLog.txt Edit (3.5 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (33.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (475 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (913 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (142.5 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (553 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (38.3 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (45.3 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (4.7 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (122.2 KiB, text/plain; charset="utf-8")
xserver.outputs.txt Edit (880 bytes, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-08-22:

Indeed your CurrentDmesg.txt shows a kernel crash and USB disk errors. It's not clear to me which is the root cause though.

I suggest the next step to take is to try using a different USB stick, or just a different USB port.

affects:

xorg (Ubuntu) → linux (Ubuntu)

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2018-08-22: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

helena 2018 (h-elendata) wrote on 2018-08-22: Re: [Bug 1788166] Re: intrupt while coppying the files from bootabled usb

Download full text (4.5 KiB)

Hi,Thank you for you email.
I tried with another USB, and also with the same downloaded file but the same error remain.I remembered I downloaded the most part of the file, the ISO file of ubuntu 16.04, at my home using IDM software. When I arrived to my university, I resumed that the remaining part of the file to be download. In my university we use VPN for connecting internet. I think the file destroied during changing the internet provider center. Since when I again downloaded the file from univiersity, with the previous USB, it installed correctly with out any erro.
It might be the reason of the error.
Once again thank you very much.
Helena

On Wednesday, August 22, 2018, 6:30:59 AM GMT+4:30, Daniel van Vugt <email address hidden> wrote:

Indeed your CurrentDmesg.txt shows a kernel crash and USB disk errors.
It's not clear to me which is the root cause though.

I suggest the next step to take is to try using a different USB stick,
or just a different USB port.

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

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You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1788166

Title:
intrupt while coppying the files from bootabled usb

Status in linux package in Ubuntu:
Confirmed

Bug description:
while coppying the files from bootabled usb it is intrupted and
message can not copy all the files

Hi,Thank you for you email.
I tried with another USB, and also with the same downloaded file but the same error remain.I remembered I downloaded  the most part of the file, the ISO file of ubuntu 16.04, at my home using IDM software. When I arrived to my university, I resumed that the remaining part of the file to be download. In my university we use VPN for connecting internet. I think the file destroied during changing the internet provider center. Since when I again downloaded the file from univiersity, with the previous USB, it installed correctly with out any erro. 
It might be the reason of the error.
Once again thank you very much.
Helena

On Wednesday, August 22, 2018, 6:30:59 AM GMT+4:30, Daniel van Vugt <daniel.van.vugt@canonical.com> wrote: 
 
 Indeed your CurrentDmesg.txt shows a kernel crash and USB disk errors.
It's not clear to me which is the root cause though.

I suggest the next step to take is to try using a different USB stick,
or just a different USB port.

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1788166

Title:
  intrupt while coppying the files from bootabled usb

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  while coppying the files from bootabled usb it is intrupted and
  message can not copy all the files

ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.15.0-29.31~16.04.1-generic 4.15.18
  Uname: Linux 4.15.0-29-generic x86_64
  .tmp.unity_support_test.0:
  
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CasperVersion: 1.376.2
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Tue Aug 21 11:54:13 2018
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
  NVIDIA Corporation GT218 [GeForce 210] [10de:0a65] (rev a2) (prog-if 00 [VGA controller])
    Subsystem: Gigabyte Technology Co., Ltd GT218 [GeForce 210] [1458:34ef]
  LiveMediaBuild: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
  MachineType: Gigabyte Technology Co., Ltd. P55-UD3L
  ProcEnviron:
  PATH=(custom, no user)
  LANG=en_US.UTF-8
  SHELL=/bin/bash
  ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd quiet splash --- maybe-ubiquity
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/25/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: FH
  dmi.board.name: P55-UD3L
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFH:bd06/25/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55-UD3L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55-UD3L:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: P55-UD3L
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.91-2~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Tue Aug 21 11:30:56 2018
  xserver.configfile: default
  xserver.devices:
  input        Power Button        KEYBOARD, id 6
  input        Power Button        KEYBOARD, id 7
  input        OM                  MOUSE, id 8
  input        SIGMACHIP USB Keyboard KEYBOARD, id 9
  input        SIGMACHIP USB Keyboard KEYBOARD, id 10
  xserver.errors:
  Failed to load module "nvidia" (module does not exist, 0)
  Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.6-1ubuntu4~16.04.1
  xserver.video_driver: nouveau

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Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2018-08-22:

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18.3

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-10-22:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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intrupt while coppying the files from bootabled usb

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