| 2018-06-12 21:27:24 |
Richard Baka |
bug |
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added bug |
| 2018-06-14 00:24:59 |
Richard Baka |
bug task added |
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xserver-xorg-video-amdgpu (Ubuntu) |
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| 2018-06-14 00:30:52 |
Richard Baka |
bug task added |
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amd |
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| 2018-06-14 02:58:35 |
Kai-Heng Feng |
bug task added |
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linux (Ubuntu) |
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| 2018-06-14 03:00:05 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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| 2018-06-14 03:00:07 |
Ubuntu Kernel Bot |
tags |
|
bionic |
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| 2018-06-14 10:33:37 |
Richard Baka |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2018-06-14 10:41:11 |
Richard Baka |
summary |
Acer Aspire A315 (Ryzen5/Radeon/FHD) Ubuntu 18.04 kernel cant load |
Ubuntu 18.04 kernel can't load kernel on Acer Aspire A315 (Ryzen5/Radeon/FHD) |
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| 2018-06-14 10:41:35 |
Richard Baka |
summary |
Ubuntu 18.04 kernel can't load kernel on Acer Aspire A315 (Ryzen5/Radeon/FHD) |
Ubuntu 18.04 can't load kernel on Acer Aspire A315 (Ryzen5/Radeon/FHD) |
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| 2018-06-14 10:42:56 |
Richard Baka |
bug task deleted |
bugzilla (Ubuntu) |
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| 2018-06-14 15:53:40 |
Richard Baka |
attachment added |
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35236658_10216166799272081_8319003953274552320_n.jpg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776563/+attachment/5152603/+files/35236658_10216166799272081_8319003953274552320_n.jpg |
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| 2018-06-14 15:54:24 |
Richard Baka |
attachment added |
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35241499_10216166779031575_5796073510006685696_n.jpg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776563/+attachment/5152604/+files/35241499_10216166779031575_5796073510006685696_n.jpg |
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| 2018-06-15 08:08:44 |
Launchpad Janitor |
xserver-xorg-video-amdgpu (Ubuntu): status |
New |
Confirmed |
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| 2018-06-16 05:29:45 |
Richard Baka |
bug watch added |
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https://bugzilla.kernel.org/show_bug.cgi?id=200087 |
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| 2018-06-16 06:17:42 |
Richard Baka |
bug task deleted |
xserver-xorg-video-amdgpu (Ubuntu) |
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| 2018-06-18 21:11:31 |
Freihut |
bug |
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added subscriber Freihut |
| 2018-07-04 01:24:35 |
Richard Baka |
summary |
Ubuntu 18.04 can't load kernel on Acer Aspire A315 (Ryzen5/Radeon/FHD) |
Acer Aspire A315 ACPI failure on Ubuntu 18.04 (Ryzen5/Radeon/FHD) |
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| 2018-07-04 01:25:01 |
Richard Baka |
summary |
Acer Aspire A315 ACPI failure on Ubuntu 18.04 (Ryzen5/Radeon/FHD) |
Acer Aspire A315 ACPI failure on Ubuntu 18.04 (Ryzen5/Radeon) |
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| 2018-07-04 01:48:31 |
Richard Baka |
summary |
Acer Aspire A315 ACPI failure on Ubuntu 18.04 (Ryzen5/Radeon) |
Acer Aspire A315 ACPI failure on Ubuntu, kernel hangs, can't load 18.04 (Ryzen5/Radeon) |
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| 2018-07-04 01:48:47 |
Richard Baka |
summary |
Acer Aspire A315 ACPI failure on Ubuntu, kernel hangs, can't load 18.04 (Ryzen5/Radeon) |
Acer Aspire A315 ACPI failure on Ubuntu 18.04, kernel hangs, can't load (Ryzen5/Radeon) |
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| 2018-07-04 01:49:11 |
Richard Baka |
description |
CPU: Ryzen 5 2500U
VGA: Radeon 535
Notebook: Acer Aspire A315
I've just bought a new AMD Ryzen/Radeon notebook (Acer Aspire 3) and I wanted to install an Ubuntu/Kubuntu 18.04 on it. I checked the bios settings and uefi was the only boot option, so there is no legacy mode what I had used with my old computer before. I downloaded the normal iso image and made an usb boot pendrive using mkusb. The boot was okay, I got an uefi type menu but after starting the kernel it paniced(?) instantly.
Error messages: ACPI Error [MAC0] Namespace lookup failure
ACPI ERROR 1 table load failures, 13 successful
BUG: soft lockup CPU#0 stuck for 22s
...
...
EFI VGA framebuffer device
clocksource tsc mask
Switching to colour framebuffer device
[28.040001] ...
...
...
I've tried to boot the same pendrive on my girlfriend's Acer Travelmate with uefi and worked well.
I searched and I found that the problem is maybe in connection with uefi framebuffer but I am not sure.
Ubuntu 16.04 can be loaded with nomodeset and noacpi parameters but for 18.04 none of them are working. I tried 4.16,4.17 kernels too (replaced on live usb) but without any success. The result is totally equivalent. |
CPU: Ryzen 5 2500U
VGA: Radeon 535
Notebook: Acer Aspire A315
This is a brand new notebook on the market with Ryzen 5/Radeon.
The default kernel of Ubuntu(18.04) hangs at loading with message:
tsc: Refined TSC clocksource calibration: 1996.250 MHz
clocksource: tsc: mask: 0xffffffffffffffff max_cycles: (...), max_idle_ns: (...)
Soft lockup
Using pci=noacpi kernel parameter kernel loads without any problem but my notebook produces more heat than on Win10. If I know right Acer notebooks need ACPI to the correct power management.
The same thing happens on mainline 4.17,4.18rc1-2.
BIOS upgrade to the latest version: 1.08 hasn't helped
This problem has been reported upstream:
https://bugzilla.kernel.org/show_bug.cgi?id=200087
The latest correctly working kernel was 4.13.* but the heat problem was present with this too. |
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| 2018-07-04 01:52:13 |
Richard Baka |
attachment added |
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pci=noacpi dmesg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776563/+attachment/5159378/+files/log |
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| 2018-07-04 01:54:28 |
Richard Baka |
bug task added |
|
linux |
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| 2018-07-04 01:55:26 |
Richard Baka |
summary |
Acer Aspire A315 ACPI failure on Ubuntu 18.04, kernel hangs, can't load (Ryzen5/Radeon) |
Acer Aspire A315 ACPI failure on Ubuntu 18.04, kernel hangs, can't load (AMD Ryzen 5/Radeon/Raven) |
|
| 2018-07-06 11:24:09 |
Richard Baka |
summary |
Acer Aspire A315 ACPI failure on Ubuntu 18.04, kernel hangs, can't load (AMD Ryzen 5/Radeon/Raven) |
Acer Aspire A315 ACPI failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) |
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| 2018-07-10 02:56:28 |
Bug Watch Updater |
linux: status |
Unknown |
Incomplete |
|
| 2018-07-10 02:56:28 |
Bug Watch Updater |
linux: importance |
Unknown |
Medium |
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| 2018-07-14 04:03:11 |
Richard Baka |
bug task added |
|
linux-firmware (Ubuntu) |
|
| 2018-07-17 21:33:04 |
Richard Baka |
summary |
Acer Aspire A315 ACPI failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) |
Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash |
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| 2018-07-17 21:35:48 |
Richard Baka |
bug watch added |
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https://bugzilla.kernel.org/show_bug.cgi?id=200517 |
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| 2018-07-17 21:40:01 |
Richard Baka |
attachment added |
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amdgpu patch https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776563/+attachment/5164639/+files/patch.diff |
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| 2018-07-18 00:24:31 |
Ubuntu Foundations Team Bug Bot |
tags |
bionic |
bionic patch |
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| 2018-07-18 00:24:32 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2018-07-18 15:03:10 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
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| 2018-07-18 15:03:58 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Triaged |
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| 2018-08-08 12:03:27 |
Launchpad Janitor |
linux-firmware (Ubuntu): status |
New |
Confirmed |
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| 2018-10-02 23:06:18 |
Darksurf |
attachment added |
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dmesg,lspci,journal https://bugs.launchpad.net/amd/+bug/1776563/+attachment/5196245/+files/AcerNitro5.log |
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| 2018-10-04 02:13:04 |
Darksurf |
attachment added |
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Errors During Compile LOG https://bugs.launchpad.net/amd/+bug/1776563/+attachment/5196834/+files/compilerfail.log |
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| 2018-10-04 02:13:06 |
Darksurf |
attachment added |
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Errors During Compile LOG https://bugs.launchpad.net/amd/+bug/1776563/+attachment/5196835/+files/compilerfail.log |
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| 2018-10-04 18:00:38 |
Darksurf |
attachment added |
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Acer Nitro 5 ACPI DUMP https://bugs.launchpad.net/amd/+bug/1776563/+attachment/5197241/+files/bios_sck.tar.gz |
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| 2018-10-06 00:10:40 |
Erik Otović |
bug |
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added subscriber Erik Otović |
| 2018-10-12 01:43:52 |
Darksurf |
bug watch added |
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https://github.com/acpica/acpica/issues/414 |
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| 2018-10-13 15:39:29 |
siyia |
attachment added |
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dmesg.null https://bugs.launchpad.net/amd/+bug/1776563/+attachment/5200643/+files/dmesg.null |
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| 2018-10-15 05:59:35 |
siyia |
attachment added |
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dmseg_before.null https://bugs.launchpad.net/amd/+bug/1776563/+attachment/5201016/+files/dmseg_before.null |
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| 2018-10-15 06:00:25 |
siyia |
attachment added |
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dmseg_after.null https://bugs.launchpad.net/amd/+bug/1776563/+attachment/5201017/+files/dmseg_after.null |
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| 2018-10-15 07:00:07 |
siyia |
attachment added |
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crashed.tar.xz https://bugs.launchpad.net/amd/+bug/1776563/+attachment/5201024/+files/crashed.tar.xz |
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| 2018-10-15 07:18:49 |
siyia |
attachment added |
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dmseg_suspend_diff.tar.xz https://bugs.launchpad.net/amd/+bug/1776563/+attachment/5201035/+files/dmseg_suspend_diff.tar.xz |
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| 2018-11-07 16:59:48 |
Bug Watch Updater |
bug watch added |
|
https://bugs.freedesktop.org/show_bug.cgi?id=108307 |
|
| 2018-11-07 16:59:48 |
Bug Watch Updater |
bug watch added |
|
https://bugzilla.kernel.org/show_bug.cgi?id=201045 |
|
| 2018-11-18 17:13:55 |
siyia |
amd: status |
New |
Fix Committed |
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| 2018-11-18 22:26:49 |
siyia |
bug |
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added subscriber siyia |
| 2018-11-20 21:50:13 |
Aroiu Ovidiu |
amd: status |
Fix Committed |
Fix Released |
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| 2018-12-02 11:52:11 |
Kalin Stoyanov |
bug |
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added subscriber Kalin Stoyanov |
| 2018-12-06 08:56:58 |
Aroiu Ovidiu |
attachment added |
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Screenshot_20181206-105543.png https://bugs.launchpad.net/amd/+bug/1776563/+attachment/5219668/+files/Screenshot_20181206-105543.png |
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| 2019-01-16 17:08:28 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-16 20:20:22 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-16 21:51:58 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-17 04:19:33 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-17 04:57:51 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-17 08:21:10 |
Ubuntu Foundations Team Bug Bot |
bug |
|
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added subscriber Joseph Salisbury |
| 2019-01-17 17:13:49 |
José Angel Leyva Portilla |
bug |
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added subscriber José Angel Leyva Portilla |
| 2019-01-17 17:43:03 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-17 19:27:14 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-17 20:23:31 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-17 22:56:33 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-18 00:12:57 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-18 02:36:12 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-19 17:12:25 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-19 17:13:41 |
Joseph Salisbury |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-19 17:13:45 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-21 08:32:35 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-21 16:55:49 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-21 20:21:38 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-22 00:16:24 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-22 00:20:55 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-22 01:01:31 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-22 04:19:43 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-22 20:20:39 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-26 16:20:10 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-29 20:50:22 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-30 00:19:49 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-30 00:27:31 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-01-30 04:18:47 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Joseph Salisbury |
| 2019-01-30 18:11:21 |
Brian Murray |
bug |
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added subscriber Terry Rudd |
| 2019-01-30 19:39:19 |
Joseph Salisbury |
removed subscriber Joseph Salisbury |
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| 2019-02-12 22:15:33 |
Marko Matotan |
bug |
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added subscriber Marko Matotan |
| 2019-03-07 14:26:12 |
mprotic |
bug |
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added subscriber mprotic |
| 2019-03-18 08:07:30 |
Another User |
bug watch added |
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https://bugzilla.kernel.org/show_bug.cgi?id=196683 |
|
| 2019-03-20 04:23:17 |
Bug Watch Updater |
bug watch added |
|
https://bugzilla.kernel.org/show_bug.cgi?id=202971 |
|
| 2019-04-05 15:41:01 |
Seth Forshee |
bug task deleted |
linux-firmware (Ubuntu) |
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|
| 2019-07-03 12:18:13 |
Bug Watch Updater |
linux: status |
Incomplete |
Fix Released |
|
| 2019-07-24 21:13:48 |
Brad Figg |
tags |
bionic patch |
bionic cscc patch |
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| 2019-08-04 15:01:50 |
Hunk |
bug |
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|
added subscriber Hunk |
