Activity log for bug #1774105

Date Who What changed Old value New value Message
2018-05-30 04:42:29 Po-Hsu Lin bug added bug
2018-05-30 07:01:07 Po-Hsu Lin summary [Dell Inspiron 7577] System hang during shutdown [Dell Inspiron 7577] System took a very long time to shutdown
2018-05-30 07:03:04 Po-Hsu Lin description CID: 201706-25581 Dell Inspiron 7577 Steps: 1. Install Bionic + update with LiveUSB 2. Boot to the desktop 3. Poweroff / restart the system from the menu in the upper right corner Result: The system will hang before reaching the splash screen. The ctrl + alt + prtscr + b magic key combination is still alive. This is the last thing that could be seen from syslog: May 30 12:29:27 ubuntu-Inspiron-7577 systemd[858]: Stopping D-Bus User Message Bus... May 30 12:29:27 ubuntu-Inspiron-7577 gvfsd[1038]: A connection to the bus can't be made May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session[942]: gnome-session-binary[942]: WARNING: Lost name on bus: org.gnome.SessionManager May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session-binary[942]: WARNING: Lost name on bus: org.gnome.SessionManager May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session[942]: gnome-session-binary[942]: CRITICAL: We failed, but the fail whale is dead. Sorry.... May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session-binary[942]: CRITICAL: We failed, but the fail whale is dead. Sorry.... May 30 12:29:27 ubuntu-Inspiron-7577 gsd-xsettings[1223]: Error releasing name org.gtk.Settings: The connection is closed ^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^ ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-22-generic 4.15.0-22.24 ProcVersionSignature: User Name 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed May 30 12:34:00 2018 InstallationDate: Installed on 2018-05-29 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install) CID: 201706-25581 Dell Inspiron 7577 Steps:   1. Install Bionic + update with LiveUSB   2. Boot to the desktop   3. Poweroff / restart the system from the menu in the upper right corner Result:   It will take about 5 minutes for this system to poweroff. It will hang for about 3 minutes right after you click on the power off button. The ctrl + alt + prtscr + b magic key combination is still alive. This is the last thing that could be seen from syslog: May 30 12:29:27 ubuntu-Inspiron-7577 systemd[858]: Stopping D-Bus User Message Bus... May 30 12:29:27 ubuntu-Inspiron-7577 gvfsd[1038]: A connection to the bus can't be made May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session[942]: gnome-session-binary[942]: WARNING: Lost name on bus: org.gnome.SessionManager May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session-binary[942]: WARNING: Lost name on bus: org.gnome.SessionManager May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session[942]: gnome-session-binary[942]: CRITICAL: We failed, but the fail whale is dead. Sorry.... May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session-binary[942]: CRITICAL: We failed, but the fail whale is dead. Sorry.... May 30 12:29:27 ubuntu-Inspiron-7577 gsd-xsettings[1223]: Error releasing name org.gtk.Settings: The connection is closed After that, you will see console output and nouveau is complaining about fail-to-idle. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-22-generic 4.15.0-22.24 ProcVersionSignature: User Name 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed May 30 12:34:00 2018 InstallationDate: Installed on 2018-05-29 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install)
2018-05-30 07:03:54 Po-Hsu Lin tags 201706-25581 amd64 apport-bug bionic taipei-lab 201706-25581 amd64 apport-bug bionic kernel-bug-exists-upstream taipei-lab
2018-05-30 07:21:10 Po-Hsu Lin summary [Dell Inspiron 7577] System took a very long time to shutdown [Dell Inspiron 7577] System took a very long time to shutdown with nouveau driver
2018-05-30 07:21:56 Po-Hsu Lin description CID: 201706-25581 Dell Inspiron 7577 Steps:   1. Install Bionic + update with LiveUSB   2. Boot to the desktop   3. Poweroff / restart the system from the menu in the upper right corner Result:   It will take about 5 minutes for this system to poweroff. It will hang for about 3 minutes right after you click on the power off button. The ctrl + alt + prtscr + b magic key combination is still alive. This is the last thing that could be seen from syslog: May 30 12:29:27 ubuntu-Inspiron-7577 systemd[858]: Stopping D-Bus User Message Bus... May 30 12:29:27 ubuntu-Inspiron-7577 gvfsd[1038]: A connection to the bus can't be made May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session[942]: gnome-session-binary[942]: WARNING: Lost name on bus: org.gnome.SessionManager May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session-binary[942]: WARNING: Lost name on bus: org.gnome.SessionManager May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session[942]: gnome-session-binary[942]: CRITICAL: We failed, but the fail whale is dead. Sorry.... May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session-binary[942]: CRITICAL: We failed, but the fail whale is dead. Sorry.... May 30 12:29:27 ubuntu-Inspiron-7577 gsd-xsettings[1223]: Error releasing name org.gtk.Settings: The connection is closed After that, you will see console output and nouveau is complaining about fail-to-idle. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-22-generic 4.15.0-22.24 ProcVersionSignature: User Name 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed May 30 12:34:00 2018 InstallationDate: Installed on 2018-05-29 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install) CID: 201706-25581 Dell Inspiron 7577 Steps:   1. Install Bionic + update with LiveUSB   2. Boot to the desktop   3. Poweroff / restart the system from the menu in the upper right corner Result:   It will take about 5 minutes for this system to poweroff. It will hang for about 3 minutes right after you click on the power off button. The ctrl + alt + prtscr + b magic key combination is still alive. This is the last thing that could be seen from syslog: May 30 12:29:27 ubuntu-Inspiron-7577 systemd[858]: Stopping D-Bus User Message Bus... May 30 12:29:27 ubuntu-Inspiron-7577 gvfsd[1038]: A connection to the bus can't be made May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session[942]: gnome-session-binary[942]: WARNING: Lost name on bus: org.gnome.SessionManager May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session-binary[942]: WARNING: Lost name on bus: org.gnome.SessionManager May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session[942]: gnome-session-binary[942]: CRITICAL: We failed, but the fail whale is dead. Sorry.... May 30 12:29:27 ubuntu-Inspiron-7577 gnome-session-binary[942]: CRITICAL: We failed, but the fail whale is dead. Sorry.... May 30 12:29:27 ubuntu-Inspiron-7577 gsd-xsettings[1223]: Error releasing name org.gtk.Settings: The connection is closed After that, you will see console output and nouveau is complaining about fail-to-idle. If you have the nvidia-390 driver installed, this issue will gone. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-22-generic 4.15.0-22.24 ProcVersionSignature: User Name 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed May 30 12:34:00 2018 InstallationDate: Installed on 2018-05-29 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install)
2018-05-30 13:53:32 Joseph Salisbury tags 201706-25581 amd64 apport-bug bionic kernel-bug-exists-upstream taipei-lab 201706-25581 amd64 apport-bug bionic kernel-bug-exists-upstream kernel-da-key taipei-lab
2018-05-30 13:53:39 Joseph Salisbury linux-signed (Ubuntu): importance Undecided Medium
2018-05-30 13:53:43 Joseph Salisbury linux-signed (Ubuntu): status New Triaged
2018-05-30 13:53:52 Joseph Salisbury affects linux-signed (Ubuntu) linux (Ubuntu)
2018-05-30 13:54:02 Joseph Salisbury nominated for series Ubuntu Bionic
2018-05-30 13:54:02 Joseph Salisbury bug task added linux (Ubuntu Bionic)
2018-05-30 13:54:10 Joseph Salisbury linux (Ubuntu Bionic): status New Triaged
2018-05-30 13:54:15 Joseph Salisbury linux (Ubuntu Bionic): importance Undecided Medium