Activity log for bug #1769733

Date Who What changed Old value New value Message
2018-05-07 19:55:50 steven krol bug added bug
2018-05-07 22:24:12 Joseph Salisbury affects linux-signed (Ubuntu) linux (Ubuntu)
2018-05-07 22:24:30 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2018-05-07 22:30:14 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2018-05-08 14:34:33 steven krol tags amd64 apport-bug bionic amd64 apport-bug apport-collected bionic
2018-05-08 14:34:35 steven krol description All relevant information can be found in this post: https://askubuntu.com/questions/1033287/cant-get-my-third-screen-working-ubuntu-18-04-amd-ryzen-5-2400g All errors and tries have been posted in that post. the problem is reletaed to the drivers regarding the amd ryzen 5 2400g APU, not all three of my screens turn on. only the dvi-d port and gdmi port give me output but the display port gives me a blank screen. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon May 7 21:52:25 2018 InstallationDate: Installed on 2018-05-06 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install) All relevant information can be found in this post: https://askubuntu.com/questions/1033287/cant-get-my-third-screen-working-ubuntu-18-04-amd-ryzen-5-2400g All errors and tries have been posted in that post. the problem is reletaed to the drivers regarding the amd ryzen 5 2400g APU, not all three of my screens turn on. only the dvi-d port and gdmi port give me output but the display port gives me a blank screen. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon May 7 21:52:25 2018 InstallationDate: Installed on 2018-05-06 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: unisteven 1830 F.... pulseaudio /dev/snd/controlC2: unisteven 1830 F.... pulseaudio /dev/snd/controlC0: unisteven 1830 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-06 (1 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) IwConfig: enp24s0 no wireless extensions. lo no wireless extensions. MachineType: MSI MS-7A37 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=0d2a4d4d-3c12-4311-a8e7-72e20dace613 ro quiet splash ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 RfKill: Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/11/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: A.C0 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B350M MORTAR ARCTIC (MS-7A37) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 4 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA.C0:bd03/11/2018:svnMSI:pnMS-7A37:pvr2.0:rvnMSI:rnB350MMORTARARCTIC(MS-7A37):rvr2.0:cvnMSI:ct4:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7A37 dmi.product.version: 2.0 dmi.sys.vendor: MSI
2018-05-08 14:34:36 steven krol attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136150/+files/AlsaInfo.txt
2018-05-08 14:34:39 steven krol attachment added CRDA.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136151/+files/CRDA.txt
2018-05-08 14:34:41 steven krol attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136152/+files/CurrentDmesg.txt
2018-05-08 14:34:43 steven krol attachment added Lspci.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136153/+files/Lspci.txt
2018-05-08 14:34:46 steven krol attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136154/+files/Lsusb.txt
2018-05-08 14:34:48 steven krol attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136155/+files/ProcCpuinfo.txt
2018-05-08 14:34:50 steven krol attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136156/+files/ProcCpuinfoMinimal.txt
2018-05-08 14:34:53 steven krol attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136157/+files/ProcEnviron.txt
2018-05-08 14:34:55 steven krol attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136158/+files/ProcInterrupts.txt
2018-05-08 14:34:57 steven krol attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136159/+files/ProcModules.txt
2018-05-08 14:35:00 steven krol attachment added PulseList.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136160/+files/PulseList.txt
2018-05-08 14:35:02 steven krol attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136161/+files/UdevDb.txt
2018-05-08 14:35:05 steven krol attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1769733/+attachment/5136162/+files/WifiSyslog.txt
2018-05-08 15:00:33 steven krol attachment added Screenshot from 2018-05-08 16-58-22.png https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1769733/+attachment/5136194/+files/Screenshot%20from%202018-05-08%2016-58-22.png
2018-05-08 15:21:24 steven krol linux (Ubuntu): status Incomplete Confirmed
2018-05-08 16:27:30 steven krol linux (Ubuntu): status Confirmed Invalid
2018-05-08 16:27:43 steven krol linux (Ubuntu): status Invalid Confirmed
2018-05-08 16:30:17 steven krol attachment added Screenshot from 2018-05-08 18-30-03.png https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1769733/+attachment/5136245/+files/Screenshot%20from%202018-05-08%2018-30-03.png
2018-05-10 10:36:26 steven krol tags amd64 apport-bug apport-collected bionic amd64 apport-bug apport-collected bionic kernel-fixed-upstream