Ubuntu
linux package

  1. Bug #1767738
  2. Comment #19

Comment 19 for bug 1767738

Revision history for this message
W-barath-hotmail (w-barath-hotmail) wrote :

There's a lot of reviews from Windows users saying this drive hangs if connected to a USB 2.0 port, however I see you have it connected to a USB 3.0 port (xhci_hcd).

The other issue could be that you are using an unpowered hub, or plugging it into a regular USB 3.0 port (900mA) instead of a dedicated charging port (1500mA) which many drives require.

Is the port colour yellow? Does it feature a lightning bolt silkscreened above it? Can you rapid-charge a compatible phone from that port?