I have a similar problem with a USB mouse, except in my case:
* Unplugging the mouse from the dock and replugging it fixes the problem.
* If I do nothing, the kernel appears to disconnect and reconnect the mouse with a new device number, and it works again until the next hang.
I have dual-boot linux/windows and all PC / dock drivers are up to date according to the Dell Command Update running in Windows 10.
dmesg from one disconnect / reconnect cycle - mouse froze around 60 seconds before this was logged
Oct 27 14:26:00 bart kernel: [ 812.823105] usb 5-1.7: USB disconnect, device number 9
Oct 27 14:26:00 bart upowerd[1431]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7/5-1.7:1.0/0003:045E:00CB.000C
Oct 27 14:26:00 bart upowerd[1431]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7/5-1.7:1.0
Oct 27 14:26:00 bart upowerd[1431]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7
Oct 27 14:26:02 bart kernel: [ 814.327542] usb 5-1.7: new low-speed USB device number 10 using xhci_hcd
Oct 27 14:26:02 bart kernel: [ 814.488191] usb 5-1.7: New USB device found, idVendor=045e, idProduct=00cb, bcdDevice= 1.00
Oct 27 14:26:02 bart kernel: [ 814.488196] usb 5-1.7: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Oct 27 14:26:02 bart kernel: [ 814.488200] usb 5-1.7: Product: Microsoft USB Optical Mouse
Oct 27 14:26:02 bart kernel: [ 814.488202] usb 5-1.7: Manufacturer: PixArt
Oct 27 14:26:02 bart kernel: [ 814.549584] input: PixArt Microsoft USB Optical Mouse as /devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7/5-1.7:1.0/0003:045E:00CB.000D/input/input39
Oct 27 14:26:02 bart kernel: [ 814.550251] hid-generic 0003:045E:00CB.000D: input,hidraw5: USB HID v1.11 Mouse [PixArt Microsoft USB Optical Mouse] on usb-0000:0a:00.0-1.7/input0
Oct 27 14:26:02 bart mtp-probe: checking bus 5, device 10: "/sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7"
Oct 27 14:26:02 bart mtp-probe: bus: 5, device: 10 was not an MTP device
Oct 27 14:26:02 bart boltd[1049]: probing: started [1000]
Oct 27 14:26:02 bart upowerd[1431]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7/5-1.7:1.0/0003:045E:00CB.000D
Oct 27 14:26:02 bart upowerd[1431]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7/5-1.7:1.0
Oct 27 14:26:02 bart upowerd[1431]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1b.0/0000:02:00.0/0000:03:01.0/0000:05:00.0/0000:06:04.0/0000:08:00.0/0000:09:01.0/0000:0a:00.0/usb5/5-1/5-1.7
Oct 27 14:26:05 bart boltd[1049]: probing: timeout, done: [2894301] (2000000)
I have a similar problem with a USB mouse, except in my case:
* Unplugging the mouse from the dock and replugging it fixes the problem.
* If I do nothing, the kernel appears to disconnect and reconnect the mouse with a new device number, and it works again until the next hang.
Dell Precision 5530
Ubuntu 18.04 with latest HWE kernel (5.0.0-32-generic)
Latest 5530 BIOS (1.13.0)
Latest TB16 Firmware
I have dual-boot linux/windows and all PC / dock drivers are up to date according to the Dell Command Update running in Windows 10.
dmesg from one disconnect / reconnect cycle - mouse froze around 60 seconds before this was logged
Oct 27 14:26:00 bart kernel: [ 812.823105] usb 5-1.7: USB disconnect, device number 9 pci0000: 00/0000: 00:1b.0/ 0000:02: 00.0/0000: 03:01.0/ 0000:05: 00.0/0000: 06:04.0/ 0000:08: 00.0/0000: 09:01.0/ 0000:0a: 00.0/usb5/ 5-1/5-1. 7/5-1.7: 1.0/0003: 045E:00CB. 000C pci0000: 00/0000: 00:1b.0/ 0000:02: 00.0/0000: 03:01.0/ 0000:05: 00.0/0000: 06:04.0/ 0000:08: 00.0/0000: 09:01.0/ 0000:0a: 00.0/usb5/ 5-1/5-1. 7/5-1.7: 1.0 pci0000: 00/0000: 00:1b.0/ 0000:02: 00.0/0000: 03:01.0/ 0000:05: 00.0/0000: 06:04.0/ 0000:08: 00.0/0000: 09:01.0/ 0000:0a: 00.0/usb5/ 5-1/5-1. 7 pci0000: 00/0000: 00:1b.0/ 0000:02: 00.0/0000: 03:01.0/ 0000:05: 00.0/0000: 06:04.0/ 0000:08: 00.0/0000: 09:01.0/ 0000:0a: 00.0/usb5/ 5-1/5-1. 7/5-1.7: 1.0/0003: 045E:00CB. 000D/input/ input39 00CB.000D: input,hidraw5: USB HID v1.11 Mouse [PixArt Microsoft USB Optical Mouse] on usb-0000: 0a:00.0- 1.7/input0 pci0000: 00/0000: 00:1b.0/ 0000:02: 00.0/0000: 03:01.0/ 0000:05: 00.0/0000: 06:04.0/ 0000:08: 00.0/0000: 09:01.0/ 0000:0a: 00.0/usb5/ 5-1/5-1. 7" pci0000: 00/0000: 00:1b.0/ 0000:02: 00.0/0000: 03:01.0/ 0000:05: 00.0/0000: 06:04.0/ 0000:08: 00.0/0000: 09:01.0/ 0000:0a: 00.0/usb5/ 5-1/5-1. 7/5-1.7: 1.0/0003: 045E:00CB. 000D pci0000: 00/0000: 00:1b.0/ 0000:02: 00.0/0000: 03:01.0/ 0000:05: 00.0/0000: 06:04.0/ 0000:08: 00.0/0000: 09:01.0/ 0000:0a: 00.0/usb5/ 5-1/5-1. 7/5-1.7: 1.0 pci0000: 00/0000: 00:1b.0/ 0000:02: 00.0/0000: 03:01.0/ 0000:05: 00.0/0000: 06:04.0/ 0000:08: 00.0/0000: 09:01.0/ 0000:0a: 00.0/usb5/ 5-1/5-1. 7
Oct 27 14:26:00 bart upowerd[1431]: unhandled action 'unbind' on /sys/devices/
Oct 27 14:26:00 bart upowerd[1431]: unhandled action 'unbind' on /sys/devices/
Oct 27 14:26:00 bart upowerd[1431]: unhandled action 'unbind' on /sys/devices/
Oct 27 14:26:02 bart kernel: [ 814.327542] usb 5-1.7: new low-speed USB device number 10 using xhci_hcd
Oct 27 14:26:02 bart kernel: [ 814.488191] usb 5-1.7: New USB device found, idVendor=045e, idProduct=00cb, bcdDevice= 1.00
Oct 27 14:26:02 bart kernel: [ 814.488196] usb 5-1.7: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Oct 27 14:26:02 bart kernel: [ 814.488200] usb 5-1.7: Product: Microsoft USB Optical Mouse
Oct 27 14:26:02 bart kernel: [ 814.488202] usb 5-1.7: Manufacturer: PixArt
Oct 27 14:26:02 bart kernel: [ 814.549584] input: PixArt Microsoft USB Optical Mouse as /devices/
Oct 27 14:26:02 bart kernel: [ 814.550251] hid-generic 0003:045E:
Oct 27 14:26:02 bart mtp-probe: checking bus 5, device 10: "/sys/devices/
Oct 27 14:26:02 bart mtp-probe: bus: 5, device: 10 was not an MTP device
Oct 27 14:26:02 bart boltd[1049]: probing: started [1000]
Oct 27 14:26:02 bart upowerd[1431]: unhandled action 'bind' on /sys/devices/
Oct 27 14:26:02 bart upowerd[1431]: unhandled action 'bind' on /sys/devices/
Oct 27 14:26:02 bart upowerd[1431]: unhandled action 'bind' on /sys/devices/
Oct 27 14:26:05 bart boltd[1049]: probing: timeout, done: [2894301] (2000000)