Activity log for bug #1761693

Date Who What changed Old value New value Message
2018-04-06 08:19:23 paag bug added bug
2018-04-06 08:19:41 paag description I am a regular linux user and i have bought last week a new computer that comes with the realtek 8822be wireless chipset. While using Ubuntu 16.04(Kernel version updated to 4.14 where we started to have support to this chipset) or both 18.04 beta 1 and final version i found a problems: 1º when i boot all this versions with the kernel version >= 4.14, i found out that the driver is instaled and she is detected in the network manager.Anyway, when i used she won´t work and in few secconds later will shutdown. When i go to the wifi settings i can´t find networks! 2º I use modprobe so that i can manipulate my drivers/modules and i can start to work with my wifi card: -> modprobe -rv r8822be -> modprobe -v r8822be aspm=0 The problem is that when i connect to an 5ghz frequency router, i have very slow download speed 8 mbps max (Usually my speed is approximately 200/210 mbps in wifi mode).In the outher hand when i connect to a 2.4ghz frequency router it works fine! Thanks Best regards Patrick Grümer I am a regular linux user and i have bought last week a new computer that comes with the realtek 8822be wireless chipset. While using Ubuntu 16.04(Kernel version updated to 4.14 where we started to have support to this chipset) or both 18.04 beta 1 and final version i found a problems: 1º when i boot all this versions with the kernel version >= 4.14, i found out that the driver is instaled and she is detected in the network manager.Anyway, when i used she won´t work and in few secconds later will shutdown. When i go to the wifi settings i can´t find networks! 2º I use modprobe so that i can manipulate my drivers/modules and i can start to work with my wifi card: -> modprobe -rv r8822be -> modprobe -v r8822be aspm=0 The problem is that when i connect to an 5ghz frequency router, i have very slow download speed 8 mbps max (Usually my speed is approximately 200/210 mbps in wifi mode).In the outher hand when i connect to a 2.4ghz frequency router it works fine! Thanks Best regards
2018-04-06 08:21:04 Ubuntu Foundations Team Bug Bot tags bot-comment
2018-04-06 08:21:30 paag description I am a regular linux user and i have bought last week a new computer that comes with the realtek 8822be wireless chipset. While using Ubuntu 16.04(Kernel version updated to 4.14 where we started to have support to this chipset) or both 18.04 beta 1 and final version i found a problems: 1º when i boot all this versions with the kernel version >= 4.14, i found out that the driver is instaled and she is detected in the network manager.Anyway, when i used she won´t work and in few secconds later will shutdown. When i go to the wifi settings i can´t find networks! 2º I use modprobe so that i can manipulate my drivers/modules and i can start to work with my wifi card: -> modprobe -rv r8822be -> modprobe -v r8822be aspm=0 The problem is that when i connect to an 5ghz frequency router, i have very slow download speed 8 mbps max (Usually my speed is approximately 200/210 mbps in wifi mode).In the outher hand when i connect to a 2.4ghz frequency router it works fine! Thanks Best regards I am a regular linux user and i have bought last week a new computer that comes with the realtek 8822be wireless chipset. While using Ubuntu 16.04(Kernel version updated to 4.14 where we started to have support to this chipset) or both 18.04 beta 1 and final version i found a problem: 1º when i boot all this versions with the kernel version >= 4.14, i found out that the driver is instaled and she is detected in the network manager.Anyway, when i used she won´t work and in few secconds later will shutdown. When i go to the wifi settings i can´t find networks! 2º I use modprobe so that i can manipulate my drivers/modules and i can start to work with my wifi card: -> modprobe -rv r8822be -> modprobe -v r8822be aspm=0 The problem is that when i connect to an 5ghz frequency router, i have very slow download speed 8 mbps max (Usually my speed is approximately 200/210 mbps in wifi mode).In the outher hand when i connect to a 2.4ghz frequency router it works fine! Thanks Best regards
2018-04-06 08:22:37 paag description I am a regular linux user and i have bought last week a new computer that comes with the realtek 8822be wireless chipset. While using Ubuntu 16.04(Kernel version updated to 4.14 where we started to have support to this chipset) or both 18.04 beta 1 and final version i found a problem: 1º when i boot all this versions with the kernel version >= 4.14, i found out that the driver is instaled and she is detected in the network manager.Anyway, when i used she won´t work and in few secconds later will shutdown. When i go to the wifi settings i can´t find networks! 2º I use modprobe so that i can manipulate my drivers/modules and i can start to work with my wifi card: -> modprobe -rv r8822be -> modprobe -v r8822be aspm=0 The problem is that when i connect to an 5ghz frequency router, i have very slow download speed 8 mbps max (Usually my speed is approximately 200/210 mbps in wifi mode).In the outher hand when i connect to a 2.4ghz frequency router it works fine! Thanks Best regards I am a regular linux user and i have bought last week a new computer that comes with the realtek 8822be wireless chipset. While using Ubuntu 16.04(Kernel version updated to 4.14 where we started to have support to this chipset) or both 18.04 beta 1 and final version i found a problem: 1º when i boot all this versions with the kernel version >= 4.14, i found out that the driver is instaled and she is detected in the network manager.Anyway, when i used she won´t work and in few secconds later will shutdown. When i go to the wifi settings i can´t find networks! 2º I use modprobe so that i can manipulate my drivers/modules and i can start to work with my wifi card: -> modprobe -rv r8822be -> modprobe -v r8822be aspm=0 The problem is that when i connect to a 5ghz frequency router, i have very slow download speed 8 mbps max (Usually my speed is approximately 200/210 mbps in wifi mode).In the outher hand when i connect to a 2.4ghz frequency router it works fine! Thanks Best regards
2018-04-06 08:25:40 paag summary Wifi realtek 8822be BUG Wifi realtek 8822be BUG <=18.04
2018-04-06 14:57:54 Brian Murray affects ubuntu linux (Ubuntu)
2018-04-06 15:00:05 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2018-04-06 17:49:41 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2018-04-07 10:41:55 paag tags bot-comment apport-collected bionic bot-comment staging
2018-04-07 10:41:56 paag description I am a regular linux user and i have bought last week a new computer that comes with the realtek 8822be wireless chipset. While using Ubuntu 16.04(Kernel version updated to 4.14 where we started to have support to this chipset) or both 18.04 beta 1 and final version i found a problem: 1º when i boot all this versions with the kernel version >= 4.14, i found out that the driver is instaled and she is detected in the network manager.Anyway, when i used she won´t work and in few secconds later will shutdown. When i go to the wifi settings i can´t find networks! 2º I use modprobe so that i can manipulate my drivers/modules and i can start to work with my wifi card: -> modprobe -rv r8822be -> modprobe -v r8822be aspm=0 The problem is that when i connect to a 5ghz frequency router, i have very slow download speed 8 mbps max (Usually my speed is approximately 200/210 mbps in wifi mode).In the outher hand when i connect to a 2.4ghz frequency router it works fine! Thanks Best regards I am a regular linux user and i have bought last week a new computer that comes with the realtek 8822be wireless chipset. While using Ubuntu 16.04(Kernel version updated to 4.14 where we started to have support to this chipset) or both 18.04 beta 1 and final version i found a problem: 1º when i boot all this versions with the kernel version >= 4.14, i found out that the driver is instaled and she is detected in the network manager.Anyway, when i used she won´t work and in few secconds later will shutdown. When i go to the wifi settings i can´t find networks! 2º I use modprobe so that i can manipulate my drivers/modules and i can start to work with my wifi card: -> modprobe -rv r8822be -> modprobe -v r8822be aspm=0 The problem is that when i connect to a 5ghz frequency router, i have very slow download speed 8 mbps max (Usually my speed is approximately 200/210 mbps in wifi mode).In the outher hand when i connect to a 2.4ghz frequency router it works fine! Thanks Best regards --- ApportVersion: 2.20.9-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: teste 1285 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=9fdace6b-915c-4770-8261-aa8dcaa735b1 InstallationDate: Installed on 2018-04-07 (0 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404) MachineType: ASUSTeK COMPUTER INC. X411UN Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-13-generic.efi.signed root=UUID=1d0c4a1b-32fe-43b2-ae21-2b0d9101e5fc ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10 RelatedPackageVersions: linux-restricted-modules-4.15.0-13-generic N/A linux-backports-modules-4.15.0-13-generic N/A linux-firmware 1.173 StagingDrivers: r8822be Tags: bionic staging Uname: Linux 4.15.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/04/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X411UN.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X411UN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX411UN.300:bd08/04/2017:svnASUSTeKCOMPUTERINC.:pnX411UN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX411UN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X411UN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
2018-04-07 10:41:57 paag attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105396/+files/AlsaInfo.txt
2018-04-07 10:41:58 paag attachment added CRDA.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105397/+files/CRDA.txt
2018-04-07 10:41:59 paag attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105398/+files/CurrentDmesg.txt
2018-04-07 10:42:01 paag attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105399/+files/IwConfig.txt
2018-04-07 10:42:02 paag attachment added Lspci.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105400/+files/Lspci.txt
2018-04-07 10:42:03 paag attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105401/+files/Lsusb.txt
2018-04-07 10:42:05 paag attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105402/+files/ProcCpuinfo.txt
2018-04-07 10:42:07 paag attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105403/+files/ProcCpuinfoMinimal.txt
2018-04-07 10:42:08 paag attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105404/+files/ProcEnviron.txt
2018-04-07 10:42:09 paag attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105405/+files/ProcInterrupts.txt
2018-04-07 10:42:10 paag attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105406/+files/ProcModules.txt
2018-04-07 10:42:11 paag attachment added PulseList.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105407/+files/PulseList.txt
2018-04-07 10:42:13 paag attachment added RfKill.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105408/+files/RfKill.txt
2018-04-07 10:42:15 paag attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105409/+files/UdevDb.txt
2018-04-07 10:42:16 paag attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1761693/+attachment/5105410/+files/WifiSyslog.txt
2018-04-07 11:46:19 paag attachment added Debug data https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+attachment/5105524/+files/r8822be_info.zip
2018-04-07 14:24:29 paag attachment added speedtest.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+attachment/5105646/+files/speedtest.txt
2018-04-08 08:31:07 paag linux (Ubuntu): status Incomplete New
2018-04-08 08:59:16 paag attachment added After 24h dmesg logbook https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+attachment/5106689/+files/dmesg_error.txt
2018-04-08 09:00:07 Ubuntu Kernel Bot linux (Ubuntu): status New Confirmed
2018-04-26 09:40:12 paag attachment added imagesPlusDmesg.zip https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+attachment/5127534/+files/imagesPlusDmesg.zip
2018-05-08 08:23:22 paag bug watch added https://bugzilla.kernel.org/show_bug.cgi?id=199651