| 2018-01-30 23:44:30 |
Sergey Zolotarev |
bug |
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added bug |
| 2018-01-30 23:46:56 |
Sergey Zolotarev |
bug |
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added subscriber Christopher M. Penalver |
| 2018-01-31 00:00:07 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
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| 2018-01-31 00:00:15 |
penalvch |
summary |
Touchpad stops working after suspend |
[Asus K501UQ] Touchpad stops working after suspend |
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| 2018-01-31 00:01:04 |
penalvch |
linux (Ubuntu): importance |
Undecided |
Medium |
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| 2018-01-31 00:01:04 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
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| 2018-01-31 00:01:50 |
penalvch |
description |
I have an issue similar to this bug:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1490130
but for another ASUS laptop model - K501UQ. When Ubuntu wakes up after suspend touchpad doesn't work. Moreover, using "sudo reboot" doesn't work too (not sure if it's the same bug). When I try to reboot the system hangs, only hard reboot helps.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: szx 1685 F.... pulseaudio
CurrentDesktop: GNOME
Date: Wed Jan 31 05:40:49 2018
InstallationDate: Installed on 2018-01-23 (7 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 04f2:b54b Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. K501UQ
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed root=UUID=04181349-688b-425f-899c-822fcf6a409b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-32-generic N/A
linux-backports-modules-4.13.0-32-generic N/A
linux-firmware 1.169.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/13/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K501UQ.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K501UQ
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK501UQ.300:bd09/13/2016:svnASUSTeKCOMPUTERINC.:pnK501UQ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK501UQ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: K
dmi.product.name: K501UQ
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
When Ubuntu wakes up after suspend the touchpad doesn't work.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: szx 1685 F.... pulseaudio
CurrentDesktop: GNOME
Date: Wed Jan 31 05:40:49 2018
InstallationDate: Installed on 2018-01-23 (7 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 04f2:b54b Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. K501UQ
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed root=UUID=04181349-688b-425f-899c-822fcf6a409b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-32-generic N/A
linux-backports-modules-4.13.0-32-generic N/A
linux-firmware 1.169.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/13/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K501UQ.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K501UQ
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK501UQ.300:bd09/13/2016:svnASUSTeKCOMPUTERINC.:pnK501UQ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK501UQ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: K
dmi.product.name: K501UQ
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
|
| 2018-01-31 00:39:09 |
Sergey Zolotarev |
tags |
amd64 apport-bug artful |
amd64 apport-bug artful kernel-bug-exists-upstream |
|
| 2018-01-31 00:40:08 |
Sergey Zolotarev |
tags |
amd64 apport-bug artful kernel-bug-exists-upstream |
amd64 apport-bug artful kernel-bug-exists-upstream kernel-bug-exists-upstream-4.15 |
|
| 2018-01-31 00:40:27 |
Sergey Zolotarev |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2018-01-31 01:00:29 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2018-01-31 17:05:40 |
Joseph Salisbury |
tags |
amd64 apport-bug artful kernel-bug-exists-upstream kernel-bug-exists-upstream-4.15 |
amd64 apport-bug artful kernel-bug-exists-upstream kernel-bug-exists-upstream-4.15 kernel-da-key |
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| 2018-01-31 18:43:25 |
penalvch |
linux (Ubuntu): status |
Incomplete |
Triaged |
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| 2018-01-31 20:41:11 |
Sergey Zolotarev |
linux (Ubuntu): status |
Triaged |
Incomplete |
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| 2018-02-04 07:32:33 |
Sergey Zolotarev |
attachment added |
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Output of suspend_stats https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1746372/+attachment/5048490/+files/suspend_stats.txt |
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| 2018-02-04 07:34:57 |
Sergey Zolotarev |
attachment added |
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dmesg when touchpad is not working after wakeup https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1746372/+attachment/5048491/+files/touchpad-dmesg.txt |
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| 2018-02-04 20:27:47 |
penalvch |
tags |
amd64 apport-bug artful kernel-bug-exists-upstream kernel-bug-exists-upstream-4.15 kernel-da-key |
amd64 apport-bug artful kernel-bug-exists-upstream kernel-bug-exists-upstream-4.15 kernel-da-key latest-bios-300 |
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| 2018-02-04 20:44:58 |
Sergey Zolotarev |
attachment added |
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dmesg2.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1746372/+attachment/5048856/+files/dmesg2.txt |
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| 2018-02-12 14:33:35 |
penalvch |
description |
When Ubuntu wakes up after suspend the touchpad doesn't work.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: szx 1685 F.... pulseaudio
CurrentDesktop: GNOME
Date: Wed Jan 31 05:40:49 2018
InstallationDate: Installed on 2018-01-23 (7 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 04f2:b54b Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. K501UQ
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed root=UUID=04181349-688b-425f-899c-822fcf6a409b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-32-generic N/A
linux-backports-modules-4.13.0-32-generic N/A
linux-firmware 1.169.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/13/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K501UQ.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K501UQ
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK501UQ.300:bd09/13/2016:svnASUSTeKCOMPUTERINC.:pnK501UQ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK501UQ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: K
dmi.product.name: K501UQ
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
When Ubuntu wakes up after suspend the touchpad doesn't work.
WORKAROUND: Use the nvidia proprietary drivers.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: szx 1685 F.... pulseaudio
CurrentDesktop: GNOME
Date: Wed Jan 31 05:40:49 2018
InstallationDate: Installed on 2018-01-23 (7 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 04f2:b54b Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. K501UQ
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed root=UUID=04181349-688b-425f-899c-822fcf6a409b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-32-generic N/A
linux-backports-modules-4.13.0-32-generic N/A
linux-firmware 1.169.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/13/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K501UQ.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K501UQ
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK501UQ.300:bd09/13/2016:svnASUSTeKCOMPUTERINC.:pnK501UQ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK501UQ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: K
dmi.product.name: K501UQ
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
|
| 2018-02-23 14:44:03 |
Tiago |
bug |
|
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added subscriber Tiago |
| 2018-04-14 04:17:30 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
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