trackpad looses sync and hangs -- 16.10 worked, 17.10 does not
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
I run Ubuntu 17.10 (Kubuntu) on a Thinkpad Yoga260 notebook. The trackpad hangs regularly, typically after a few minutes of use. dmesg reports "lost sync bytes".
Interestingly, this error already occurred in 16.04 (there are many reports about this, e.g. https:/
I have tried proto=imps and proto=bare (module psmouse), but this does not make a difference.
I report this here because this might be some kind of regression (or coincidence).
Output from dmesg:
The trackpad detected es one from elantech:
[ 1.952397] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x4d1f04)
[ 1.967272] psmouse serio1: elantech: Synaptics capabilities query result 0x80, 0x14, 0x0c.
[ 1.982603] psmouse serio1: elantech: Elan sample query result 04, 01, 85
[ 802.847308] psmouse serio1: Touchpad at isa0060/
[ 802.854537] psmouse serio1: Touchpad at isa0060/
[ 802.862926] psmouse serio1: Touchpad at isa0060/
[ 802.870528] psmouse serio1: Touchpad at isa0060/
[ 802.877890] psmouse serio1: Touchpad at isa0060/
[ 802.877899] psmouse serio1: issuing reconnect request
[ 805.772533] psmouse serio1: elantech: PS/2 packet [54 80 80 36 00 00]
[ 1008.218685] psmouse serio1: Touchpad at isa0060/
[ 1008.226641] psmouse serio1: Touchpad at isa0060/
[ 1008.234590] psmouse serio1: Touchpad at isa0060/
[ 1008.242843] psmouse serio1: elantech: PS/2 packet [75 31 52 96 44 19]
[ 1008.242851] psmouse serio1: Touchpad at isa0060/
[ 1008.251339] psmouse serio1: Touchpad at isa0060/
[ 1008.258971] psmouse serio1: Touchpad at isa0060/
[ 1008.265958] psmouse serio1: Touchpad at isa0060/
[ 1008.273071] psmouse serio1: Touchpad at isa0060/
[ 1008.280932] psmouse serio1: Touchpad at isa0060/
[ 1008.280940] psmouse serio1: issuing reconnect request
etc...
---
ApportVersion: 2.20.7-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
DistroRelease: Ubuntu 17.10
HibernationDevice: RESUME=
InstallationDate: Installed on 2017-12-01 (2 days ago)
InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
MachineType: LENOVO 20FES2N100
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.169
Tags: artful
Uname: Linux 4.13.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 09/30/2017
dmi.bios.vendor: LENOVO
dmi.bios.version: N1GET82W (1.61 )
dmi.board.
dmi.board.name: 20FES2N100
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.
dmi.chassis.type: 31
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ThinkPad Yoga 260
dmi.product.name: 20FES2N100
dmi.product.
dmi.sys.vendor: LENOVO
---
ApportVersion: 2.20.7-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
DistroRelease: Ubuntu 17.10
HibernationDevice: RESUME=
InstallationDate: Installed on 2017-12-01 (2 days ago)
InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
MachineType: LENOVO 20FES2N100
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.169
Tags: artful
Uname: Linux 4.13.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 09/30/2017
dmi.bios.vendor: LENOVO
dmi.bios.version: N1GET82W (1.61 )
dmi.board.
dmi.board.name: 20FES2N100
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.
dmi.chassis.type: 31
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ThinkPad Yoga 260
dmi.product.name: 20FES2N100
dmi.product.
dmi.sys.vendor: LENOVO
tags: |
added: kernel-fixed-upstream latest-bios-1.61 removed: kernel psmouse |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1736017
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.