Comment 30 for bug 1734147

@Mathieu Trudel-Lapierre (cyphermox)
@Dimitri John Ledkov (xnox)

Hi, thank you for having a look.

To be more clear about this issue:

I had Linux Mint before switching to Ubuntu 17.10 few days ago - no dual boot, just Ubuntu

I can access BIOS (either via f12 or one-key recover mode)

I can change all BIOS settings, but the issue is that when rebooting, the BIOS keeps the old settings so the machine keeps rebooting in safe-mode. Thus usb is not recognized.

https://ibb.co/fHntcm (bios, boot menu)

before installing Ubuntu 17.10, USB was present as third option under the sub-section Legacy.
Now it's not recognized.

I hope this make things clearer.

The USB option is not present obviously even when pressing f12 at startup (for selecting the boot source) https://ibb.co/msfziR

Ubuntu 17.10 is working properly for me, and within Ubuntu USB ports work properly.

Let us know if you need more details, thanks