Comment 5 for bug 1730762

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Kai-Heng Feng (kaihengfeng) wrote : Re: [Bug 1730762] 17.10 - suspend/resume failure - kernel-bug-exists-upstream

> On 17 Nov 2017, at 5:14 AM, venturia <email address hidden> wrote:
>
> I've done the test as described but this didn't fix the issue.
>
> While booting I've seen some ACPI error as per the attached image
> https://photos.app.goo.gl/YTZxkq7T2N4SiBGb2
>
>
> I've tried all the different 4.14.0-041400 kernels: all of them fail in handling correctly the resume step.
>
> The main difference with the previous kernel is that the mouse seem to
> resume - I sow the red of the leds, but having the screeen black I've no
> idea about the correct functionality.
>
> Suspend/resume was working correctly in 14.04, 14.10, 15.04 32 bit
> version.

What about 15.10 to 17.04?

>
> Let me know how I can assist you.
>
> Thanks for taking care of this issue.
> Alessandro-
>
> --
> You received this bug notification because you are subscribed to linux
> in Ubuntu.
> https://bugs.launchpad.net/bugs/1730762
>
> Title:
> 17.10 - suspend/resume failure - kernel-bug-exists-upstream
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> I'm experiencing a failure in the resume process after the suspend.
> When I try to resume the system start, but the screen stay black while
> the disk seem be really busy.
>
> The only way to exit from this status is unplug the system before
> restart it.
>
> Let me know how to collect additional info (if necessary).
>
> Alessandro-
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: linux-image-4.13.0-16-generic 4.13.0-16.19
> ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
> Uname: Linux 4.13.0-16-generic x86_64
> ApportVersion: 2.20.7-0ubuntu3.1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: alessandro 1948 F.... pulseaudio
> /dev/snd/controlC0: alessandro 1948 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Nov 7 22:59:45 2017
> HibernationDevice: RESUME=UUID=e43cf651-e870-4c57-826f-54017ec51f13
> InstallationDate: Installed on 2016-07-09 (486 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
> IwConfig:
> lo no wireless extensions.
>
> enp2s5 no wireless extensions.
> Lsusb:
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 003 Device 002: ID 046d:c03d Logitech, Inc. M-BT96a Pilot Optical Mouse
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> MachineType: Packard Bell NEC IMEDIA 5204
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=it_IT.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 nouveaufb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic root=UUID=50ada02b-678c-4b91-96b4-65bcdeaf645c ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-4.13.0-16-generic N/A
> linux-backports-modules-4.13.0-16-generic N/A
> linux-firmware 1.169
> RfKill:
>
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 02/14/2006
> dmi.bios.vendor: Phoenix Technologies, LTD
> dmi.bios.version: 6.00 PG
> dmi.board.name: GA-8TRC410M-NF
> dmi.board.vendor: NEC COMPUTERS INTERNATIONAL
> dmi.chassis.type: 3
> dmi.chassis.vendor: NEC COMPUTERS INTERNATIONAL
> dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd02/14/2006:svnPackardBellNEC:pnIMEDIA5204:pvrPB34310106:rvnNECCOMPUTERSINTERNATIONAL:rnGA-8TRC410M-NF:rvr:cvnNECCOMPUTERSINTERNATIONAL:ct3:cvr:
> dmi.product.name: IMEDIA 5204
> dmi.product.version: PB34310106
> dmi.sys.vendor: Packard Bell NEC
>
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