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  1. Bug #1730069
  2. Comment #20

Comment 20 for bug 1730069

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote : Re: [Bug 1730069] Re: kernel 4.10 fails to boot on AMD E-350D APU

> On 8 Nov 2017, at 6:53 AM, Patrick Mackinlay <email address hidden> wrote:
>
> All the linux kernels above 4.8 that I have tried have failed, currently
> this includes:

Then regression happens between v4.8 and v4.10.

Make sure mainline v4.8 from [1] doesn’t have the issue, and mainline v4.10 has the issue.
After that, can you try Linux v4.9?

[1] http://kernel.ubuntu.com/~kernel-ppa/mainline

>
> linux-image-4.10.0-30-generic
> linux-image-4.10.0-32-generic
> linux-image-4.10.0-33-generic
> linux-image-4.10.0-38-generic
> linux-image-4.13.0-16-generic
>
>
> ** Description changed:
>
> - I am running ubuntu 16.04.3 LTS on an AMD e-350D (GA-E350N-WIN8 motherboard). This has always worked fine until the kernel was upgraded to 4.10 as part of the regular system upgrades. Since then the machine wont boot, there are no errors, the screen just stays blank. If I boot using a previous kernel (such as 4.8.0-58-generic) then it all works fine.
> - ---
> + I am running ubuntu 16.04.3 LTS on an AMD e-350D (GA-E350N-WIN8
> + motherboard). This has always worked fine until the kernel was upgraded
> + to 4.10 as part of the regular system upgrades. Since then the machine
> + wont boot, there are no errors, the screen just stays blank. If I boot
> + using a previous kernel (such as 4.8.0-58-generic) then it all works
> + fine.
> +
> + As of the 7th of Nov 2017, all the linux kernels above 4.8 that I have
> + tried have failed, currently this includes:
> +
> + linux-image-4.10.0-30-generic
> + linux-image-4.10.0-32-generic
> + linux-image-4.10.0-33-generic
> + linux-image-4.10.0-38-generic
> + linux-image-4.13.0-16-generic
> +
> + ---
> ApportVersion: 2.20.1-0ubuntu2.10
> Architecture: amd64
> AudioDevicesInUse:
> - USER PID ACCESS COMMAND
> - /dev/snd/controlC1: pim 1369 F.... pulseaudio
> - /dev/snd/controlC0: pim 1369 F.... pulseaudio
> + USER PID ACCESS COMMAND
> + /dev/snd/controlC1: pim 1369 F.... pulseaudio
> + /dev/snd/controlC0: pim 1369 F.... pulseaudio
> DistroRelease: Ubuntu 16.04
> HibernationDevice: RESUME=UUID=46570214-98e0-4bad-9e3c-51fd31c04b18
> InstallationDate: Installed on 2017-03-11 (238 days ago)
> InstallationMedia: Xubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215)
> IwConfig:
> - enp2s0 no wireless extensions.
> -
> - lo no wireless extensions.
> + enp2s0 no wireless extensions.
> +
> + lo no wireless extensions.
> MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
> Package: linux (not installed)
> ProcEnviron:
> - LANGUAGE=en_GB:en
> - TERM=screen
> - PATH=(custom, no user)
> - LANG=en_GB.UTF-8
> - SHELL=/bin/bash
> + LANGUAGE=en_GB:en
> + TERM=screen
> + PATH=(custom, no user)
> + LANG=en_GB.UTF-8
> + SHELL=/bin/bash
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-58-generic.efi.signed root=UUID=25808329-ef64-4a67-960f-6140c5610dd4 ro quiet splash
> ProcVersionSignature: Ubuntu 4.8.0-58.63~16.04.1-generic 4.8.17
> PulseList:
> - Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
> - No PulseAudio daemon running, or not running as session daemon.
> + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
> + No PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> - linux-restricted-modules-4.8.0-58-generic N/A
> - linux-backports-modules-4.8.0-58-generic N/A
> - linux-firmware 1.157.13
> + linux-restricted-modules-4.8.0-58-generic N/A
> + linux-backports-modules-4.8.0-58-generic N/A
> + linux-firmware 1.157.13
> RfKill:
> -
> +
> Tags: xenial
> Uname: Linux 4.8.0-58-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups:
> -
> +
> _MarkForUpload: True
> dmi.bios.date: 01/18/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: F3
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: E350N WIN8
> dmi.board.vendor: Gigabyte Technology Co., Ltd.
> dmi.board.version: x.x
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
> dmi.chassis.version: To Be Filled By O.E.M.
> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd01/18/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnE350NWIN8:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
> dmi.product.name: To be filled by O.E.M.
> dmi.product.version: To be filled by O.E.M.
> dmi.sys.vendor: Gigabyte Technology Co., Ltd.
>
> --
> You received this bug notification because you are subscribed to linux
> in Ubuntu.
> https://bugs.launchpad.net/bugs/1730069
>
> Title:
> kernel 4.10 fails to boot on AMD E-350D APU
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> I am running ubuntu 16.04.3 LTS on an AMD e-350D (GA-E350N-WIN8
> motherboard). This has always worked fine until the kernel was
> upgraded to 4.10 as part of the regular system upgrades. Since then
> the machine wont boot, there are no errors, the screen just stays
> blank. If I boot using a previous kernel (such as 4.8.0-58-generic)
> then it all works fine.
>
> As of the 7th of Nov 2017, all the linux kernels above 4.8 that I have
> tried have failed, currently this includes:
>
> linux-image-4.10.0-30-generic
> linux-image-4.10.0-32-generic
> linux-image-4.10.0-33-generic
> linux-image-4.10.0-38-generic
> linux-image-4.13.0-16-generic
>
> ---
> ApportVersion: 2.20.1-0ubuntu2.10
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: pim 1369 F.... pulseaudio
> /dev/snd/controlC0: pim 1369 F.... pulseaudio
> DistroRelease: Ubuntu 16.04
> HibernationDevice: RESUME=UUID=46570214-98e0-4bad-9e3c-51fd31c04b18
> InstallationDate: Installed on 2017-03-11 (238 days ago)
> InstallationMedia: Xubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215)
> IwConfig:
> enp2s0 no wireless extensions.
>
> lo no wireless extensions.
> MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
> Package: linux (not installed)
> ProcEnviron:
> LANGUAGE=en_GB:en
> TERM=screen
> PATH=(custom, no user)
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-58-generic.efi.signed root=UUID=25808329-ef64-4a67-960f-6140c5610dd4 ro quiet splash
> ProcVersionSignature: Ubuntu 4.8.0-58.63~16.04.1-generic 4.8.17
> PulseList:
> Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
> No PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-4.8.0-58-generic N/A
> linux-backports-modules-4.8.0-58-generic N/A
> linux-firmware 1.157.13
> RfKill:
>
> Tags: xenial
> Uname: Linux 4.8.0-58-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups:
>
> _MarkForUpload: True
> dmi.bios.date: 01/18/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: F3
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: E350N WIN8
> dmi.board.vendor: Gigabyte Technology Co., Ltd.
> dmi.board.version: x.x
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
> dmi.chassis.version: To Be Filled By O.E.M.
> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd01/18/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnE350NWIN8:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
> dmi.product.name: To be filled by O.E.M.
> dmi.product.version: To be filled by O.E.M.
> dmi.sys.vendor: Gigabyte Technology Co., Ltd.
>
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