Comment 9 for bug 1729010

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote : Re: [Bug 1729010] Re: USB hub stops working after suspend(s?)

> On 14 Nov 2017, at 11:29 PM, Joe Barnett <email address hidden> wrote:
>
> It did not occur on previous ubuntu releases, and didn't occur during
> the artful dev cycle either. It seems to be on a suspend-by-suspend
> basis: after reproducing, another suspend cycle seems to "fix" it at
> least some of the time.

IIRC, Artful used v4.11 and v4.12 before GA. Do these two versions have the same issue?

Kai-Heng

>
> --
> You received this bug notification because you are subscribed to linux
> in Ubuntu.
> https://bugs.launchpad.net/bugs/1729010
>
> Title:
> USB hub stops working after suspend(s?)
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> On initial boot, my usb hub works fine, but after a (series of?)
> suspends, I stop being able to see devices that are plugged into it.
> journalctl output on plugging it in:
>
> Oct 31 07:08:36 spiny kernel: usb 1-1: new high-speed USB device number 21 using xhci_hcd
> Oct 31 07:08:36 spiny kernel: usb 1-1: New USB device found, idVendor=0409, idProduct=005a
> Oct 31 07:08:36 spiny kernel: usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
> Oct 31 07:08:36 spiny kernel: hub 1-1:1.0: USB hub found
> Oct 31 07:08:36 spiny kernel: hub 1-1:1.0: 4 ports detected
> Oct 31 07:08:36 spiny kernel: [UFW BLOCK] IN=wlp3s0 OUT= MAC= SRC=fe80:0000:0000:0000:a299:9bff:fe17:9047 DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=32325 PROTO=UDP SPT=8612 DPT=8612 LEN=24
> Oct 31 07:08:36 spiny kernel: usb 1-1.1: new high-speed USB device number 22 using xhci_hcd
> Oct 31 07:08:36 spiny kernel: usb 1-1.1: New USB device found, idVendor=0b95, idProduct=772a
> Oct 31 07:08:36 spiny kernel: usb 1-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> Oct 31 07:08:36 spiny kernel: usb 1-1.1: Product: AX88x72A
> Oct 31 07:08:36 spiny kernel: usb 1-1.1: Manufacturer: ASIX Elec. Corp.
> Oct 31 07:08:36 spiny kernel: usb 1-1.1: SerialNumber: 47EDE2
> Oct 31 07:08:37 spiny kernel: asix 1-1.1:1.0 eth0: register 'asix' at usb-0000:00:14.0-1.1, ASIX AX88772 USB 2.0 Ethernet, 00:50:b6:47:ed:e2
> Oct 31 07:08:37 spiny NetworkManager[11575]: <info> [1509458917.0438] manager: (eth0): new Ethernet device (/org/freedesktop/NetworkManager/Devices/7)
> Oct 31 07:08:37 spiny mtp-probe[13207]: checking bus 1, device 22: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.1"
> Oct 31 07:08:37 spiny mtp-probe[13207]: bus: 1, device: 22 was not an MTP device
> Oct 31 07:08:37 spiny systemd-udevd[13206]: link_config: autonegotiation is unset or enabled, the speed and duplex are not writable.
> Oct 31 07:08:37 spiny kernel: asix 1-1.1:1.0 enx0050b647ede2: renamed from eth0
> Oct 31 07:08:37 spiny pkexec[13215]: pam_unix(polkit-1:session): session opened for user root by (uid=1000)
> Oct 31 07:08:37 spiny pkexec[13215]: jbarnett: Executing command [USER=root] [TTY=unknown] [CWD=/home/jbarnett] [COMMAND=/usr/lib/gnome-settings-daemon/gsd-backlight-helper --set-brightness 31]
> Oct 31 07:08:37 spiny pkexec[13214]: gdm: Error executing command as another user: Not authorized [USER=root] [TTY=unknown] [CWD=/var/lib/gdm3] [COMMAND=/usr/lib/gnome-settings-daemon/gsd-backlight-helper --set-brightness 48]
> Oct 31 07:08:37 spiny org.gnome.SettingsDaemon.Power.desktop[2273]: Error executing command as another user: Not authorized
> Oct 31 07:08:37 spiny org.gnome.SettingsDaemon.Power.desktop[2273]: This incident has been reported.
> Oct 31 07:08:37 spiny systemd-networkd[1119]: eth0: Renamed to enx0050b647ede2
> Oct 31 07:08:37 spiny NetworkManager[11575]: <info> [1509458917.1066] device (eth0): interface index 10 renamed iface from 'eth0' to 'enx0050b647ede2'
> Oct 31 07:08:37 spiny NetworkManager[11575]: <info> [1509458917.1214] devices added (path: /sys/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.1/1-1.1:1.0/net/enx0050b647ede2, iface: enx0050b647ede2)
> Oct 31 07:08:37 spiny NetworkManager[11575]: <info> [1509458917.1214] device added (path: /sys/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.1/1-1.1:1.0/net/enx0050b647ede2, iface: enx0050b647ede2): no ifupdown configuration found.
> Oct 31 07:08:37 spiny NetworkManager[11575]: <info> [1509458917.1217] device (enx0050b647ede2): state change: unmanaged -> unavailable (reason 'managed', internal state 'external')
> Oct 31 07:08:37 spiny kernel: IPv6: ADDRCONF(NETDEV_UP): enx0050b647ede2: link is not ready
> Oct 31 07:08:37 spiny kernel: IPv6: ADDRCONF(NETDEV_UP): enx0050b647ede2: link is not ready
> Oct 31 07:08:37 spiny NetworkManager[11575]: <info> [1509458917.1274] keyfile: add connection in-memory (9365f42f-9dd9-3bdc-bbad-e7062efcaf7c,"Wired connection 4")
> Oct 31 07:08:37 spiny NetworkManager[11575]: <info> [1509458917.1284] settings: (enx0050b647ede2): created default wired connection 'Wired connection 4'
> Oct 31 07:08:37 spiny systemd[1]: Starting systemd-resolved-update-resolvconf.service...
> Oct 31 07:08:37 spiny systemd[1]: Started systemd-resolved-update-resolvconf.service.
> Oct 31 07:08:37 spiny kernel: usb 1-1.2: new full-speed USB device number 23 using xhci_hcd
> Oct 31 07:08:37 spiny kernel: usb 1-1.2: New USB device found, idVendor=0d8c, idProduct=0105
> Oct 31 07:08:37 spiny kernel: usb 1-1.2: New USB device strings: Mfr=3, Product=1, SerialNumber=0
> Oct 31 07:08:37 spiny kernel: usb 1-1.2: Product: USB Multimedia Audio Device
> Oct 31 07:08:37 spiny kernel: usb 1-1.2: Manufacturer: C-Media Electronics Inc.
> Oct 31 07:08:37 spiny kernel: xhci_hcd 0000:00:14.0: WARN: Success on ctrl setup TRB without IOC set?
> Oct 31 07:08:37 spiny kernel: xhci_hcd 0000:00:14.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 0 comp_code 6
> Oct 31 07:08:37 spiny kernel: xhci_hcd 0000:00:14.0: Looking for event-dma 000000046838f870 trb-start 000000046838f880 trb-end 000000046838f8a0 seg-start 000000046838f000 seg-end 000000046838fff0
> Oct 31 07:08:39 spiny ModemManager[1303]: <info> Couldn't check support for device at '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1.1': not supported by any plugin
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: linux-image-4.13.0-16-generic 4.13.0-16.19
> ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
> Uname: Linux 4.13.0-16-generic x86_64
> ApportVersion: 2.20.7-0ubuntu3.1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: jbarnett 2762 F.... pulseaudio
> /dev/snd/controlC0: jbarnett 2762 F.... pulseaudio
> CurrentDesktop: GNOME
> Date: Tue Oct 31 07:09:02 2017
> EcryptfsInUse: Yes
> HibernationDevice: RESUME=UUID=dd225ec0-47f4-49d8-a51c-a2547f8eb945
> InstallationDate: Installed on 2015-08-21 (801 days ago)
> InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Alpha amd64 (20150819)
> MachineType: Apple Inc. MacBookPro11,4
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-16-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-4.13.0-16-generic N/A
> linux-backports-modules-4.13.0-16-generic N/A
> linux-firmware 1.169
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 06/05/2015
> dmi.bios.vendor: Apple Inc.
> dmi.bios.version: MBP114.88Z.0172.B04.1506051511
> dmi.board.name: Mac-06F11FD93F0323C5
> dmi.board.vendor: Apple Inc.
> dmi.board.version: MacBookPro11,4
> dmi.chassis.type: 9
> dmi.chassis.vendor: Apple Inc.
> dmi.chassis.version: Mac-06F11FD93F0323C5
> dmi.modalias: dmi:bvnAppleInc.:bvrMBP114.88Z.0172.B04.1506051511:bd06/05/2015:svnAppleInc.:pnMacBookPro11,4:pvr1.0:rvnAppleInc.:rnMac-06F11FD93F0323C5:rvrMacBookPro11,4:cvnAppleInc.:ct9:cvrMac-06F11FD93F0323C5:
> dmi.product.family: MacBook Pro
> dmi.product.name: MacBookPro11,4
> dmi.product.version: 1.0
> dmi.sys.vendor: Apple Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1729010/+subscriptions