No matter the interface Ubuntu 17.10 freezes

[Waso]

No matter the interface I choose Ubuntu 17.10 freezes/ crashes. Unity, Ubuntu (Gnome), Ubuntu (Gnome) with Xorg, Kodi, and SteamOS. I looked it up, and everybody has had this issue in the beta constantly. There was no fix, and it only seems to get worse. Most of the time it freezes after 20 minutes of running Ubuntu.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: andrewbean90 2064 F.... pulseaudio
CurrentDesktop: Unity:Unity7:ubuntu
Date: Mon Oct 23 18:42:46 2017
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=1891cc5f-0530-483f-bf74-a740e46e7af5
InstallationDate: Installed on 2016-12-29 (298 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Dell Inc. Inspiron 1545
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-16-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-16-generic N/A
 linux-backports-modules-4.13.0-16-generic N/A
 linux-firmware 1.169
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2017-10-20 (3 days ago)
dmi.bios.date: 12/07/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd12/07/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1545
dmi.sys.vendor: Dell Inc.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc6

[Waso (andrewbean90)]

 Yes it started after the upgrade to 17.10, and the prior kernel where I was not having this issue was 17.04

    On ‎Tuesday‎, ‎October‎ ‎24‎, ‎2017‎ ‎03‎:‎01‎:‎58‎ ‎PM, Joseph Salisbury <email address hidden> wrote:

 Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc6

** Changed in: linux (Ubuntu)
  Importance: Undecided => High

** Changed in: linux (Ubuntu)
      Status: Confirmed => Incomplete

** Tags added: kernel-da-key

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1726626

Title:
  No matter the interface Ubuntu 17.10 freezes

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No matter the interface I choose Ubuntu 17.10 freezes/ crashes. Unity,
  Ubuntu (Gnome), Ubuntu (Gnome) with Xorg, Kodi, and SteamOS. I looked
  it up, and everybody has had this issue in the beta constantly. There
  was no fix, and it only seems to get worse. Most of the time it
  freezes after 20 minutes of running Ubuntu.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.13.0-16-generic 4.13.0-16.19
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.7-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC0:  andrewbean90  2064 F.... pulseaudio
  CurrentDesktop: Unity:Unity7:ubuntu
  Date: Mon Oct 23 18:42:46 2017
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=1891cc5f-0530-483f-bf74-a740e46e7af5
  InstallationDate: Installed on 2016-12-29 (298 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Dell Inc. Inspiron 1545
  ProcEnviron:
  TERM=xterm-256color
  PATH=(custom, no user)
  XDG_RUNTIME_DIR=<set>
  LANG=en_US.UTF-8
  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-16-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
  linux-restricted-modules-4.13.0-16-generic N/A
  linux-backports-modules-4.13.0-16-generic  N/A
  linux-firmware                            1.169
  SourcePackage: linux
  UpgradeStatus: Upgraded to artful on 2017-10-20 (3 days ago)
  dmi.bios.date: 12/07/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA14:bd12/07/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
  d...

[Waso (andrewbean90)]

 Sorry I can not test/ install the latest upstream kernel because of my wifi drivers. As you can see in order to test/ install the kernel version I have to disable, and uninstall proprietary drivers. My broadcom wireless drivers fall into that category.

    On ‎Tuesday‎, ‎October‎ ‎24‎, ‎2017‎ ‎03‎:‎01‎:‎58‎ ‎PM, Joseph Salisbury <email address hidden> wrote:

 Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc6

** Changed in: linux (Ubuntu)
  Importance: Undecided => High

** Changed in: linux (Ubuntu)
      Status: Confirmed => Incomplete

** Tags added: kernel-da-key

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1726626

Title:
  No matter the interface Ubuntu 17.10 freezes

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No matter the interface I choose Ubuntu 17.10 freezes/ crashes. Unity,
  Ubuntu (Gnome), Ubuntu (Gnome) with Xorg, Kodi, and SteamOS. I looked
  it up, and everybody has had this issue in the beta constantly. There
  was no fix, and it only seems to get worse. Most of the time it
  freezes after 20 minutes of running Ubuntu.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.13.0-16-generic 4.13.0-16.19
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.7-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC0:  andrewbean90  2064 F.... pulseaudio
  CurrentDesktop: Unity:Unity7:ubuntu
  Date: Mon Oct 23 18:42:46 2017
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=1891cc5f-0530-483f-bf74-a740e46e7af5
  InstallationDate: Installed on 2016-12-29 (298 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Dell Inc. Inspiron 1545
  ProcEnviron:
  TERM=xterm-256color
  PATH=(custom, no user)
  XDG_RUNTIME_DIR=<set>
  LANG=en_US.UTF-8
  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-16-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
  linux-restricted-modules-4.13.0-16-generic N/A
  linux-backports-modules-4.13.0-16-generic  N/A
  linux-firmware                            1.169
  SourcePackage: linux
  UpgradeStatus: Upgraded to artful on 2017-10-20 (3 days ago)
  dmi.bios.date: 12/07/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassi...

[Waso (andrewbean90)]

As I have said multiple people have had these freezing issues. However a lot of them have found solutions. Their solutions have not worked for me, and it appears multiple people have had this has been going on since the alpha & beta of 17.10

[Waso (andrewbean90)]

Though I did not install until it was officially released. I dislike alphas, and betas. However I see the appeal. I just always been the type to install an official release only so I don't have to deal with these types of issues on a clearly unstable OS revision.

[Waso (andrewbean90)]

This is still occurring in Artful Aardvark (Ubuntu 17.10)

[Kai-Heng Feng (kaihengfeng)]

Can you enable persistent systemd-journald log?

After the freeze happens, use `journalctl -k -b -1` to collect last kernel message.

[JockeTF (jocketf)]

I'm seeing frequent freezes on kernel 4.13.0-16-generic. No issues when using 4.10.0-38-generic.

The last hour of kernel logs before the crash:

Nov 16 14:29:07 chapara kernel: [20210.044645] [drm] Reducing the compressed framebuffer size. This may lead to less power savings than a non-reduced-size. Try to increase stolen memory size if available in BIOS.
Nov 16 14:35:26 chapara kernel: [20588.563310] [drm] Reducing the compressed framebuffer size. This may lead to less power savings than a non-reduced-size. Try to increase stolen memory size if available in BIOS.
Nov 16 15:14:15 chapara kernel: [22917.465630] perf: interrupt took too long (5297 > 5280), lowering kernel.perf_event_max_sample_rate to 37750
Nov 16 15:32:37 chapara kernel: [24019.958038] wlp4s0: disconnect from AP XX:XX:XX:XX:XX:XX for new auth to XX:XX:XX:XX:XX:XX
Nov 16 15:32:37 chapara kernel: [24019.969548] wlp4s0: authenticate with XX:XX:XX:XX:XX:XX
Nov 16 15:32:37 chapara kernel: [24019.981356] wlp4s0: send auth to XX:XX:XX:XX:XX:XX (try 1/3)
Nov 16 15:32:37 chapara kernel: [24019.989359] wlp4s0: authenticated
Nov 16 15:32:37 chapara kernel: [24019.991796] wlp4s0: associate with XX:XX:XX:XX:XX:XX (try 1/3)
Nov 16 15:32:37 chapara kernel: [24019.992951] wlp4s0: RX AssocResp from XX:XX:XX:XX:XX:XX (capab=0x1111 status=0 aid=10)
Nov 16 15:32:37 chapara kernel: [24020.006072] wlp4s0: associated
Nov 16 15:32:37 chapara kernel: [24020.051750] wlp4s0: Limiting TX power to 23 (23 - 0) dBm as advertised by XX:XX:XX:XX:XX:XX
Nov 16 15:32:58 chapara kernel: [24040.840161] wlp4s0: Limiting TX power to 20 (23 - 3) dBm as advertised by XX:XX:XX:XX:XX:XX
Nov 16 15:33:01 chapara kernel: [24043.914006] wlp4s0: Limiting TX power to 17 (23 - 6) dBm as advertised by XX:XX:XX:XX:XX:XX

[Kai-Heng Feng (kaihengfeng)]

Do you use Broadcom's proprietary driver "wl" under both v4.10 and v4.13?

[JockeTF (jocketf)]

Nope.

  description: Wireless interface
  product: Wireless 8260
  vendor: Intel Corporation
  physical id: 0
  bus info: pci@0000:04:00.0
  logical name: wlp4s0
  version: 3a
  serial: XX:XX:XX:XX:XX:XX
  width: 64 bits
  clock: 33MHz
  capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
  configuration: broadcast=yes driver=iwlwifi driverversion=4.13.0-17-generic firmware=31.532993.0 ip=XXX.XXX.XXX.XXX latency=0 link=yes multicast=yes wireless=IEEE 802.11
  resources: irq:126 memory:f1000000-f1001fff

I'm giving 4.13.0-17-generic a shot now.

[JockeTF (jocketf)]

Just had another freeze.

This smells a bit like #1674838.

[Kai-Heng Feng (kaihengfeng)]

JockeTF, please file a separate bug, thanks!

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Fusion (bornolbers)]

Unfortunately I am not an advanced user to provide information like the above (I don't even understand these), but I do know that I want to help and I do know that Ubuntu 17.10 is the first (I am using ubuntu since 11.04) that I cannot afford (it is worse than windows!).

Issue:
Randomly the environment freezes. I can use the mouse. I can move to another "screen" (I do not know the proper name): ctrl+alt+f2 and close open apps (through command line) like firefox or thunderbird or nautilus but nothing changes.. when or if I can go back to ctrl+alt+f7. If ubuntu only 'wants that' then it will unfreeze. The only solution I was found is the reset button.. Thank's libreoffice for automatic backups or I would have changed the OS already.