Activity log for bug #1722838

Date Who What changed Old value New value Message
2017-10-11 15:19:29 Steven6817 bug added bug
2017-10-11 15:30:05 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2017-10-11 18:57:03 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2017-10-11 20:45:23 Steven6817 tags apport-collected zesty
2017-10-11 20:45:24 Steven6817 description Installed both Ubuntu 17.04 and 16.04 and neither sound or MicroSD card reader are working. Installed both Ubuntu 17.04 and 16.04 and neither sound or MicroSD card reader are working. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
2017-10-11 20:45:25 Steven6817 attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967956/+files/AlsaInfo.txt
2017-10-11 20:45:27 Steven6817 attachment added CRDA.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967970/+files/CRDA.txt
2017-10-11 20:45:30 Steven6817 attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967971/+files/CurrentDmesg.txt
2017-10-11 20:45:31 Steven6817 attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967972/+files/IwConfig.txt
2017-10-11 20:45:33 Steven6817 attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967973/+files/JournalErrors.txt
2017-10-11 20:45:34 Steven6817 attachment added Lspci.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967974/+files/Lspci.txt
2017-10-11 20:45:36 Steven6817 attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967975/+files/ProcCpuinfo.txt
2017-10-11 20:45:38 Steven6817 attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967976/+files/ProcCpuinfoMinimal.txt
2017-10-11 20:45:40 Steven6817 attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967977/+files/ProcInterrupts.txt
2017-10-11 20:45:42 Steven6817 attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967978/+files/ProcModules.txt
2017-10-11 20:45:44 Steven6817 attachment added PulseList.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967979/+files/PulseList.txt
2017-10-11 20:45:45 Steven6817 attachment added RfKill.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967980/+files/RfKill.txt
2017-10-11 20:45:47 Steven6817 attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967981/+files/UdevDb.txt
2017-10-11 20:45:50 Steven6817 attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967982/+files/WifiSyslog.txt
2017-10-11 20:46:35 Steven6817 description Installed both Ubuntu 17.04 and 16.04 and neither sound or MicroSD card reader are working. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. Installed both Ubuntu 17.04 and 16.04 and neither sound or MicroSD card reader are working. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
2017-10-11 20:46:36 Steven6817 attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967984/+files/AlsaInfo.txt
2017-10-11 20:46:38 Steven6817 attachment added CRDA.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967985/+files/CRDA.txt
2017-10-11 20:46:40 Steven6817 attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967986/+files/CurrentDmesg.txt
2017-10-11 20:46:41 Steven6817 attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967987/+files/IwConfig.txt
2017-10-11 20:46:43 Steven6817 attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967988/+files/JournalErrors.txt
2017-10-11 20:46:45 Steven6817 attachment added Lspci.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967989/+files/Lspci.txt
2017-10-11 20:46:46 Steven6817 attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967990/+files/ProcCpuinfo.txt
2017-10-11 20:46:48 Steven6817 attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967991/+files/ProcCpuinfoMinimal.txt
2017-10-11 20:46:49 Steven6817 attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967992/+files/ProcInterrupts.txt
2017-10-11 20:46:51 Steven6817 attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967993/+files/ProcModules.txt
2017-10-11 20:46:52 Steven6817 attachment added PulseList.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967994/+files/PulseList.txt
2017-10-11 20:46:54 Steven6817 attachment added RfKill.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967995/+files/RfKill.txt
2017-10-11 20:46:56 Steven6817 attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967996/+files/UdevDb.txt
2017-10-11 20:46:58 Steven6817 attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4967997/+files/WifiSyslog.txt
2017-10-11 20:47:44 Steven6817 linux (Ubuntu): status Incomplete Confirmed
2017-10-13 03:37:09 Kai-Heng Feng linux (Ubuntu): importance Medium Wishlist
2017-10-13 15:31:24 Steven6817 description Installed both Ubuntu 17.04 and 16.04 and neither sound or MicroSD card reader are working. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. Installed both Ubuntu 17.04 and 16.04 and neither sound or MicroSD card reader are working. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-10-13 (0 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Package: linux (not installed) Tags: zesty Uname: Linux 4.13.6-041306-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2017-10-13 15:31:33 Steven6817 attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4970099/+files/JournalErrors.txt
2017-10-13 15:31:34 Steven6817 attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4970100/+files/ProcCpuinfoMinimal.txt
2017-10-13 15:31:36 Steven6817 attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4970101/+files/ProcEnviron.txt
2017-10-13 15:32:21 Steven6817 description Installed both Ubuntu 17.04 and 16.04 and neither sound or MicroSD card reader are working. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-10-13 (0 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Package: linux (not installed) Tags: zesty Uname: Linux 4.13.6-041306-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True Installed both Ubuntu 17.04 and 16.04 and neither sound or MicroSD card reader are working. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle Cannot stat file /proc/2400/fd/18: Stale file handle Cannot stat file /proc/2529/fd/11: Stale file handle Cannot stat file /proc/2529/fd/12: Stale file handle CasperVersion: 1.380 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3 Bus 001 Device 003: ID 13d3:3496 IMC Networks Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. E200HA Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8 RelatedPackageVersions: linux-restricted-modules-4.10.0-19-generic N/A linux-backports-modules-4.10.0-19-generic N/A linux-firmware 1.164 Tags: zesty Uname: Linux 4.10.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/21/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-10-13 (0 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Package: linux (not installed) Tags: zesty Uname: Linux 4.13.6-041306-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True --- ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 CurrentDesktop: Unity:Unity7 DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-10-13 (0 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) Package: linux (not installed) Tags: zesty Uname: Linux 4.13.6-041306-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2017-10-13 15:32:30 Steven6817 attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4970102/+files/JournalErrors.txt
2017-10-13 15:32:32 Steven6817 attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4970103/+files/ProcCpuinfoMinimal.txt
2017-10-13 15:32:33 Steven6817 attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1722838/+attachment/4970104/+files/ProcEnviron.txt
2017-10-13 16:30:45 Steven6817 attachment added dmesg https://bugs.launchpad.net/bugs/1722838/+attachment/4970140/+files/dmesg
2017-10-13 16:36:34 Steven6817 attachment added dmesg with Sandisk 16 GB card in slot https://bugs.launchpad.net/bugs/1722838/+attachment/4970141/+files/dmesg%20with%20Sandisk%2016%20GB%20card%20in%20slot
2017-10-13 21:45:39 Steven6817 attachment added acpi.log https://bugs.launchpad.net/bugs/1722838/+attachment/4970441/+files/acpi.log