Installed both Ubuntu 17.04 and 16.04 and neither sound or MicroSD card reader are working.
---
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle
Cannot stat file /proc/2400/fd/18: Stale file handle
Cannot stat file /proc/2529/fd/11: Stale file handle
Cannot stat file /proc/2529/fd/12: Stale file handle
CasperVersion: 1.380
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3
Bus 001 Device 003: ID 13d3:3496 IMC Networks
Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. E200HA
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
RelatedPackageVersions:
linux-restricted-modules-4.10.0-19-generic N/A
linux-backports-modules-4.10.0-19-generic N/A
linux-firmware 1.164
Tags: zesty
Uname: Linux 4.10.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/21/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E200HA.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E200HA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E200HA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle
Cannot stat file /proc/2400/fd/18: Stale file handle
Cannot stat file /proc/2529/fd/11: Stale file handle
Cannot stat file /proc/2529/fd/12: Stale file handle
CasperVersion: 1.380
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3
Bus 001 Device 003: ID 13d3:3496 IMC Networks
Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. E200HA
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
RelatedPackageVersions:
linux-restricted-modules-4.10.0-19-generic N/A
linux-backports-modules-4.10.0-19-generic N/A
linux-firmware 1.164
Tags: zesty
Uname: Linux 4.10.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/21/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E200HA.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E200HA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E200HA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
InstallationDate: Installed on 2017-10-13 (0 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Package: linux (not installed)
Tags: zesty
Uname: Linux 4.13.6-041306-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
InstallationDate: Installed on 2017-10-13 (0 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Package: linux (not installed)
Tags: zesty
Uname: Linux 4.13.6-041306-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1722838
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.