Comment 0 for bug 1720930

Dylan Borg (borgdylan) wrote :

When running artful on a new Zenbook Pro (uses Intel Wireless 8265), I get a hung shutdown with the message "wlp3s0: failed to remove key (1, ff:ff:ff:ff:ff:ff) from hardware (-22)". The kernel is also trying to load firmware versions that do not exist on the system i.e. versions 33 then 32 of the firmware. It then seems to load version 31 of the firmware. Wireless features seem to work normally. The issues are just at shutdown time.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: boot/vmlinuz-4.13.0-12-generic]
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dylan 1621 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Oct 3 06:12:13 2017
HibernationDevice: RESUME=UUID=2b6908b4-d463-4170-9be5-556145c71a0e
InstallationDate: Installed on 2017-10-02 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Beta amd64 (20171002)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2b Intel Corp.
 Bus 001 Device 002: ID 13d3:5755 IMC Networks
 Bus 001 Device 004: ID 04f3:0903 Elan Microelectronics Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX550VE
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-12-generic root=UUID=aa3dfd29-caf8-4882-906e-1b31b672d2c2 ro quiet splash threadirqs acpi_osi=! acpi_osi=Linux acpi_backlight=native vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-12-generic N/A
 linux-backports-modules-4.13.0-12-generic N/A
 linux-firmware 1.168
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/05/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX550VE.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX550VE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX550VE.300:bd06/05/2017:svnASUSTeKCOMPUTERINC.:pnUX550VE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX550VE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: UX
dmi.product.name: UX550VE
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.