Comment 19 for bug 1710548

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Jeffrey Miller (mysterylectricity) wrote : Re: [Bug 1710548] Re: Renesas / NEC - µPD720202 needs XHCI_TRUST_TX_LENGTH quirk? Logitech C920 Webcam/Zoneminder/Startech

 Hi,
It looks like someone attempted a fix, but it was beset by a typo. I fixed the typo and compiled the kernel and the issue was resolved. I detailed the typo in the original thread. Can you run this up the flagpole for me? I don't know how to get in touch with the devs.
Thank you,
-Jeff
    On Sunday, March 25, 2018, 9:36:06 PM PDT, Kai-Heng Feng <email address hidden> wrote:

 This was my attempt to send a quirk patch:
https://lkml.org/lkml/2017/9/6/516

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Title:
  Renesas / NEC - µPD720202 needs XHCI_TRUST_TX_LENGTH quirk? Logitech
  C920 Webcam/Zoneminder/Startech

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Building zoneminder server. I think I stumbled on a kernel bug.

  The suggestion is that the popular Renesas / NEC - µPD720202 may need
  "quirk" in the kernel.

  Wiped the drive.
  Loaded 17.04 Server
  Now getting 100's of messages in DMESG complaining of thousands of errors:
  [96415.044917] handle_tx_event: 516 callbacks suppressed
  [96415.044924] xhci_hcd 0000:0c:00.0: WARN Successful completion on short TX: needs XHCI_TRUST_TX_LENGTH quirk?

  Messages suggest "quirk" is the solution.
  a)Researched usb 3.0 "quirk'
  b)Discovered it's really a "thing"
  c)Couldn't find recipe for patching kernel for NEC/Renasas "quirk" fix.

  [EDIT]: Note C920 webcam is USB 2.0.
  Note DMESG errors disappear when cam is plug into motherboard USB 2.0 ports.

  Anecdotes suggest Nec/Renasas firmware is to blame.
  a) Kernel indicates 2024 firmaware
  b) Startech website has 2026 firmware.
  c) SIDEBAR: WindowCentric GUI instructions do not translate between ASCII and HEX. So if your Startech is on channels 9, 10, 11, and 12 from perspective of Windows, you must translate into 09, 0A, 0B, and 0C when editing runfile for effective firmware update of all 4 controllers. Yes, for the 4 channel controller, count them: 4 update iterations.
  d) Firmware updated.

  Rebooted with new Startech/Nec/Renases 2026 firmware.
  SAME OLD PLETHORA OF ERRORS

  I give up.

  It may well be worth noting that there are no errors from DMESG until some seconds after the first webcam is attached to the Startech, while zoneminder
  is running.

  I think the file attached represents DMESG immediately before the
  errors start going nuts. My theory is that ZM does lazy polls on
  missing cams but once it gets a hold of the cam and sucking data the
  quirk bug surfaces.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04,17.10,18.04
  Package: linux-image-4.10.0-32-generic 4.10.0-32.36 also in 4.13 and 4.15
  ProcVersionSignature: Ubuntu 4.10.0-32.36-generic 4.10.17
  Uname: Linux 4.10.0-32-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jeff      12776 F.... pulseaudio
   /dev/snd/controlC3:  jeff      12776 F.... pulseaudio
   /dev/snd/controlC2:  jeff      12776 F.... pulseaudio
   /dev/snd/controlC1:  jeff      12776 F.... pulseaudio
  Date: Sun Aug 13 16:48:41 2017
  MachineType: Supermicro X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 mgadrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-32-generic root=UUID=4f802241-4254-4d61-9231-d7e16de36a3d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-32-generic N/A
   linux-backports-modules-4.10.0-32-generic  N/A
   linux-firmware                            1.164.1
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.2a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.2a:bd08/31/2015:svnSupermicro:pnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:pvr0123456789:rvnSupermicro:rnX9SRE/X9SRE-3F/X9SRi/X9SRi-3F:rvr0123456789:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.name: X9SRE/X9SRE-3F/X9SRi/X9SRi-3F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro

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