package linux-image-4.4.0-81-generic 4.4.0-81.104 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Michael Brown]

Ubuntu software has stopped working. Installed using #apt upgrade

/proc/version_signature: Ubuntu 4.4.0-81.104-generic 4.4.67

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-81-generic 4.4.0-81.104
ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
Uname: Linux 4.4.0-81-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: mike 4157 F.... pulseaudio
 /dev/snd/controlC3: mike 4157 F.... pulseaudio
 /dev/snd/controlC1: mike 4157 F.... pulseaudio
 /dev/snd/controlC0: mike 4157 F.... pulseaudio
Date: Mon Jun 19 23:42:03 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=a88d0897-c0e9-49c1-9596-1d2db8bd37bf
InstallationDate: Installed on 2016-06-20 (364 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
IwConfig:
 lo no wireless extensions.

 enp0s25 no wireless extensions.
MachineType: Gateway FX6800-01e
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic root=UUID=21512a48-68dd-4f8f-8e1a-0b8166103976 ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11
RfKill:

SourcePackage: linux
Title: package linux-image-4.4.0-81-generic 4.4.0-81.104 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/11/2009
dmi.bios.vendor: AMI
dmi.bios.version: R01-A4
dmi.board.name: TBGM01
dmi.board.vendor: Gateway
dmi.chassis.type: 3
dmi.chassis.vendor: Gateway
dmi.modalias: dmi:bvnAMI:bvrR01-A4:bd02/11/2009:svnGateway:pnFX6800-01e:pvr:rvnGateway:rnTBGM01:rvr:cvnGateway:ct3:cvr:
dmi.product.name: FX6800-01e
dmi.sys.vendor: Gateway

[Joseph Salisbury (jsalisbury)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]