package linux-image-4.4.0-81-generic 4.4.0-81.104 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Andrew Hellyer]

Multiple crashes recently especially during boot/startup. These all started during an update process.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-81-generic 4.4.0-81.104
ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
Uname: Linux 4.4.0-81-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: runwild 2071 F.... pulseaudio
Date: Tue Jun 27 21:19:22 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=56265053-5510-4951-aef5-135800b1c477
InstallationDate: Installed on 2016-10-07 (270 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP ENVY dv7 Notebook PC
ProcFB:
 0 inteldrmfb
 1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-81-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.4.0-81-generic 4.4.0-81.104 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/22/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.24
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 181D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 52.24
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.24:bd01/22/2013:svnHewlett-Packard:pnHPENVYdv7NotebookPC:pvr0889110000305920000630100:rvnHewlett-Packard:rn181D:rvr52.24:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY dv7 Notebook PC
dmi.product.version: 0889110000305920000630100
dmi.sys.vendor: Hewlett-Packard

[Joseph Salisbury (jsalisbury)]

This change was made by a bot.

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1699040, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.