| 2017-06-11 14:19:09 |
lotharmat |
bug |
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added bug |
| 2017-06-11 14:29:50 |
lotharmat |
tags |
amd64 apport-bug xenial |
amd64 apport-bug apport-collected xenial |
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| 2017-06-11 14:29:52 |
lotharmat |
description |
I have a HDD enclosure that I connect to my laptop via a USB3 port.
Initially the hard disk works fine but then freezes and the following appears in dmesg:
[ +0.040256] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 4 ep 2 with no TDs queued?
[Jun11 11:42] usb 4-3: reset SuperSpeed USB device number 5 using xhci_hcd
[Jun11 11:43] usb 4-3: reset SuperSpeed USB device number 5 using xhci_hcd
This keeps happening.
If I plug the same enclosure into a USB2 port - all is fine albeit slower.
It doesn't matter what HDD I have in the enclosure - I get the same errors.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.8.0-54-generic 4.8.0-54.57~16.04.1
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-54-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Jun 11 15:14:17 2017
InstallationDate: Installed on 2016-05-03 (404 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: linux-hwe
UpgradeStatus: No upgrade log present (probably fresh install) |
I have a HDD enclosure that I connect to my laptop via a USB3 port.
Initially the hard disk works fine but then freezes and the following appears in dmesg:
[ +0.040256] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 4 ep 2 with no TDs queued?
[Jun11 11:42] usb 4-3: reset SuperSpeed USB device number 5 using xhci_hcd
[Jun11 11:43] usb 4-3: reset SuperSpeed USB device number 5 using xhci_hcd
This keeps happening.
If I plug the same enclosure into a USB2 port - all is fine albeit slower.
It doesn't matter what HDD I have in the enclosure - I get the same errors.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.8.0-54-generic 4.8.0-54.57~16.04.1
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-54-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Jun 11 15:14:17 2017
InstallationDate: Installed on 2016-05-03 (404 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: linux-hwe
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mat 2751 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=427a0dbf-959f-4bf0-bad4-470eb32622b7
InstallationDate: Installed on 2016-05-03 (404 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude E5530 non-vPro
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-54-generic root=UUID=d3f17b6e-de11-4aad-9ca8-31e1d607584d ro quiet splash usbcore.autosuspend_delay_ms=-1 vt.handoff=7
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
RelatedPackageVersions:
linux-restricted-modules-4.8.0-54-generic N/A
linux-backports-modules-4.8.0-54-generic N/A
linux-firmware 1.157.10
Tags: xenial
Uname: Linux 4.8.0-54-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare scanner sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 01/04/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A18
dmi.board.name: 0XJY67
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA18:bd01/04/2017:svnDellInc.:pnLatitudeE5530non-vPro:pvr01:rvnDellInc.:rn0XJY67:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5530 non-vPro
dmi.product.version: 01
dmi.sys.vendor: Dell Inc. |
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| 2017-06-11 14:29:52 |
lotharmat |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894001/+files/AlsaInfo.txt |
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| 2017-06-11 14:29:54 |
lotharmat |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894002/+files/CRDA.txt |
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| 2017-06-11 14:29:56 |
lotharmat |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894003/+files/CurrentDmesg.txt |
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| 2017-06-11 14:29:58 |
lotharmat |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894004/+files/IwConfig.txt |
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| 2017-06-11 14:29:59 |
lotharmat |
attachment added |
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JournalErrors.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894005/+files/JournalErrors.txt |
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| 2017-06-11 14:30:00 |
lotharmat |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894006/+files/Lspci.txt |
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| 2017-06-11 14:30:01 |
lotharmat |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894007/+files/Lsusb.txt |
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| 2017-06-11 14:30:03 |
lotharmat |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894008/+files/ProcCpuinfo.txt |
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| 2017-06-11 14:30:05 |
lotharmat |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894009/+files/ProcCpuinfoMinimal.txt |
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| 2017-06-11 14:30:07 |
lotharmat |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894010/+files/ProcEnviron.txt |
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| 2017-06-11 14:30:09 |
lotharmat |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894011/+files/ProcInterrupts.txt |
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| 2017-06-11 14:30:10 |
lotharmat |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894012/+files/ProcModules.txt |
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| 2017-06-11 14:30:12 |
lotharmat |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894013/+files/PulseList.txt |
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| 2017-06-11 14:30:14 |
lotharmat |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894014/+files/RfKill.txt |
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| 2017-06-11 14:30:16 |
lotharmat |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894015/+files/UdevDb.txt |
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| 2017-06-11 14:30:18 |
lotharmat |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1697277/+attachment/4894016/+files/WifiSyslog.txt |
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| 2018-05-08 17:38:32 |
Ubuntu Kernel Bot |
affects |
linux-hwe (Ubuntu) |
linux (Ubuntu) |
|
| 2018-05-08 18:11:21 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
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