JMicron ATA/ATAPI Bridge Random Resets

Bug #1697277 reported by lotharmat
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have a HDD enclosure that I connect to my laptop via a USB3 port.

Initially the hard disk works fine but then freezes and the following appears in dmesg:

[ +0.040256] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 4 ep 2 with no TDs queued?
[Jun11 11:42] usb 4-3: reset SuperSpeed USB device number 5 using xhci_hcd
[Jun11 11:43] usb 4-3: reset SuperSpeed USB device number 5 using xhci_hcd

This keeps happening.

If I plug the same enclosure into a USB2 port - all is fine albeit slower.

It doesn't matter what HDD I have in the enclosure - I get the same errors.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.8.0-54-generic 4.8.0-54.57~16.04.1
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-54-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Jun 11 15:14:17 2017
InstallationDate: Installed on 2016-05-03 (404 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: linux-hwe
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mat 2751 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=427a0dbf-959f-4bf0-bad4-470eb32622b7
InstallationDate: Installed on 2016-05-03 (404 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude E5530 non-vPro
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-54-generic root=UUID=d3f17b6e-de11-4aad-9ca8-31e1d607584d ro quiet splash usbcore.autosuspend_delay_ms=-1 vt.handoff=7
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
RelatedPackageVersions:
 linux-restricted-modules-4.8.0-54-generic N/A
 linux-backports-modules-4.8.0-54-generic N/A
 linux-firmware 1.157.10
Tags: xenial
Uname: Linux 4.8.0-54-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare scanner sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 01/04/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A18
dmi.board.name: 0XJY67
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA18:bd01/04/2017:svnDellInc.:pnLatitudeE5530non-vPro:pvr01:rvnDellInc.:rn0XJY67:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5530 non-vPro
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
lotharmat (matdcooke) wrote :
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lotharmat (matdcooke) wrote :

I have tried using 4.2.8 and 4.4.68 mainline kernels and the problem seems to exist in each.

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lotharmat (matdcooke) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
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lotharmat (matdcooke) wrote : CRDA.txt

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lotharmat (matdcooke) wrote : CurrentDmesg.txt

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lotharmat (matdcooke) wrote : IwConfig.txt

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lotharmat (matdcooke) wrote : JournalErrors.txt

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lotharmat (matdcooke) wrote : Lspci.txt

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lotharmat (matdcooke) wrote : Lsusb.txt

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lotharmat (matdcooke) wrote : ProcCpuinfo.txt

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lotharmat (matdcooke) wrote : ProcCpuinfoMinimal.txt

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lotharmat (matdcooke) wrote : ProcEnviron.txt

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lotharmat (matdcooke) wrote : ProcInterrupts.txt

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lotharmat (matdcooke) wrote : ProcModules.txt

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lotharmat (matdcooke) wrote : PulseList.txt

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lotharmat (matdcooke) wrote : RfKill.txt

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lotharmat (matdcooke) wrote : UdevDb.txt

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lotharmat (matdcooke) wrote : WifiSyslog.txt

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affects: linux-hwe (Ubuntu) → linux (Ubuntu)
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Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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