Comment 19 for bug 1688625

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote : Re: [Bug 1688625] Re: Linux does not recognize the Hantick touchpad as a touchpad and does not enable all the functions

On Sat, Aug 26, 2017 at 22:20 slimbook <email address hidden> wrote:

> Hello @kaihengfeng
>
> To start I just need the hardware to be recognized as touchpad, so that
> in the control panel, in Mouse options, also appear on options of
> Touchpad.
>
> Hardware Unique ID: AH6Q.bGO0sOimOM3
>
> The touchpad works reasonably with libinput and with evdev, but it is
> recognized as a mouse and therefore not configurable by the user. The
> user can not activate options like "Natural Scrolling", Velocity, etc.

That's why you need vendor support.

>
>
> We have developed an application [1] that allows users to change
> parameters of libinput and evdev, to activate the natural scrolling. But
> the customers have to install it additionally.
> The correct is that it recognizes that unique hardware like touchpad,
> which is what it really is, and thus Ubuntu allows to configure parameters
> without needing to install third-party applications.
>
> [1]: https://slimbook.es/images/imagetuto/touchpadevdev.png
>
> --
> You received this bug notification because you are subscribed to linux
> in Ubuntu.
> https://bugs.launchpad.net/bugs/1688625
>
> Title:
> Linux does not recognize the Hantick touchpad as a touchpad and does
> not enable all the functions
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> Hello,
> We have laptops with touchpad Hantick, that on Miscrosft Windows work
> with Elan driver.
>
> Linux does not recognize the Hantick touchpad as a touchpad and does
> not enable all the functions of evdev or libinput.
>
> Thanks
> --------
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: linux-image-4.4.0-77-generic 4.4.0-77.98
> ProcVersionSignature: Ubuntu 4.4.0-77.98-generic 4.4.59
> Uname: Linux 4.4.0-77-generic x86_64
> ApportVersion: 2.20.1-0ubuntu2.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: slimbook 1720 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Fri May 5 20:01:33 2017
> HibernationDevice: RESUME=UUID=eef047d2-92ea-4166-a300-7a4de6af1448
> InstallationDate: Installed on 2017-05-05 (0 days ago)
> InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
> (20160719)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 004: ID 090c:037c Silicon Motion, Inc. - Taiwan
> (formerly Feiya Technology Corp.) 300k Pixel Camera
> Bus 001 Device 003: ID 8087:0a2a Intel Corp.
> Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129
> Card Reader Controller
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: SLIMBOOK KATANA
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-77-generic.efi.signed
> root=UUID=00a6febb-4980-4147-a2e8-29930aed3d30 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-4.4.0-77-generic N/A
> linux-backports-modules-4.4.0-77-generic N/A
> linux-firmware 1.157.8
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 07/25/2016
> dmi.bios.vendor: INSYDE Corp.
> dmi.bios.version: 16L
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: KATANA
> dmi.board.vendor: SLIMBOOK
> dmi.board.version: Type2 - Board Version
> dmi.chassis.asset.tag: Chassis Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: SLIMBOOK
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnINSYDECorp.:bvr16L:bd07/25/2016:svnSLIMBOOK:pnKATANA:pvrTBDbyOEM:rvnSLIMBOOK:rnKATANA:rvrType2-BoardVersion:cvnSLIMBOOK:ct10:cvrChassisVersion:
> dmi.product.name: KATANA
> dmi.product.version: TBD by OEM
> dmi.sys.vendor: SLIMBOOK
>
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>