Kernel linux-image-4.4.0-67-generic prevent the boot on Microsoft Hyper-v 2012r2 Gen2 VM
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Critical
|
Unassigned | ||
Xenial |
Fix Released
|
Critical
|
Unassigned | ||
Yakkety |
Fix Released
|
Critical
|
Unassigned | ||
Zesty |
Fix Released
|
Critical
|
Unassigned |
Bug Description
After updating the kernel inside the virtual machine to the version 4.4.0-67-generic, at the next boot the vm will stuck in a black screen at every try. An hard reset is required.
The only workaround is to set the default in grub to the previous version.
The virtual machine hardware is a Gen2.
We are experiencing this issue on all our vps with the same kernel (around 300-400 vms).
---
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 Mar 20 10:30 seq
crw-rw---- 1 root audio 116, 33 Mar 20 10:30 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2017-03-13 (7 days ago)
InstallationMedia:
IwConfig: Error: [Errno 2] No such file or directory
Lspci:
Lsusb: Error: command ['lsusb'] failed with exit code 1:
MachineType: Microsoft Corporation Virtual Machine
Package: linux (not installed)
PciMultimedia:
ProcFB: 0 hyperv_fb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157.8
RfKill: Error: [Errno 2] No such file or directory
Tags: xenial
Uname: Linux 4.4.0-66-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 11/26/2012
dmi.bios.vendor: Microsoft Corporation
dmi.bios.version: Hyper-V UEFI Release v1.0
dmi.board.
dmi.board.name: Virtual Machine
dmi.board.vendor: Microsoft Corporation
dmi.board.version: Hyper-V UEFI Release v1.0
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Microsoft Corporation
dmi.chassis.
dmi.modalias: dmi:bvnMicrosof
dmi.product.name: Virtual Machine
dmi.product.
dmi.sys.vendor: Microsoft Corporation
Changed in linux (Ubuntu): | |
importance: | Undecided → High |
Changed in linux (Ubuntu Xenial): | |
status: | New → Confirmed |
importance: | Undecided → High |
tags: | added: kernel-da-key kernel-hyper-v |
Changed in linux (Ubuntu): | |
importance: | High → Critical |
Changed in linux (Ubuntu Xenial): | |
importance: | High → Critical |
tags: |
added: kernel-key removed: kernel-da-key |
Changed in linux (Ubuntu): | |
status: | Confirmed → Triaged |
Changed in linux (Ubuntu Xenial): | |
status: | Confirmed → Triaged |
Changed in linux (Ubuntu): | |
assignee: | nobody → Joseph Salisbury (jsalisbury) |
Changed in linux (Ubuntu Xenial): | |
assignee: | nobody → Joseph Salisbury (jsalisbury) |
Changed in linux (Ubuntu): | |
status: | Triaged → In Progress |
Changed in linux (Ubuntu Xenial): | |
status: | Triaged → In Progress |
tags: |
added: kernel-da-key removed: kernel-key |
no longer affects: | linux (Ubuntu Vivid) |
Changed in linux (Ubuntu Zesty): | |
status: | In Progress → Fix Committed |
Changed in linux (Ubuntu Yakkety): | |
status: | In Progress → Fix Committed |
Changed in linux (Ubuntu Xenial): | |
status: | In Progress → Fix Committed |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1674635
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.