Activity log for bug #1674635

Date Who What changed Old value New value Message
2017-03-21 10:01:33 Cristiano Casella bug added bug
2017-03-21 10:30:59 Brad Figg linux (Ubuntu): status New Incomplete
2017-03-21 10:36:41 Cristiano Casella tags apport-collected xenial
2017-03-21 10:36:42 Cristiano Casella description After updating the kernel inside the virtual machine to the version 4.4.0-67-generic, at the next boot the vm will stuck in a black screen at every try. An hard reset is required. The only workaround is to set the default in grub to the previous version. The virtual machine hardware is a Gen2. We are experiencing this issue on all our vps with the same kernel (around 300-400 vms). After updating the kernel inside the virtual machine to the version 4.4.0-67-generic, at the next boot the vm will stuck in a black screen at every try. An hard reset is required. The only workaround is to set the default in grub to the previous version. The virtual machine hardware is a Gen2. We are experiencing this issue on all our vps with the same kernel (around 300-400 vms). --- AlsaDevices: total 0 crw-rw---- 1 root audio 116, 1 Mar 20 10:30 seq crw-rw---- 1 root audio 116, 33 Mar 20 10:30 timer AplayDevices: Error: [Errno 2] No such file or directory ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 ArecordDevices: Error: [Errno 2] No such file or directory AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=/dev/mapper/vg01--vg-swap_1 InstallationDate: Installed on 2017-03-13 (7 days ago) InstallationMedia: IwConfig: Error: [Errno 2] No such file or directory Lspci: Lsusb: Error: command ['lsusb'] failed with exit code 1: MachineType: Microsoft Corporation Virtual Machine Package: linux (not installed) PciMultimedia: ProcFB: 0 hyperv_fb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-66-generic.efi.signed root=/dev/mapper/vg01--vg-root ro nomodeset ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44 RelatedPackageVersions: linux-restricted-modules-4.4.0-66-generic N/A linux-backports-modules-4.4.0-66-generic N/A linux-firmware 1.157.8 RfKill: Error: [Errno 2] No such file or directory Tags: xenial Uname: Linux 4.4.0-66-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/26/2012 dmi.bios.vendor: Microsoft Corporation dmi.bios.version: Hyper-V UEFI Release v1.0 dmi.board.asset.tag: None dmi.board.name: Virtual Machine dmi.board.vendor: Microsoft Corporation dmi.board.version: Hyper-V UEFI Release v1.0 dmi.chassis.asset.tag: 4898-1213-1192-4801-7611-1594-99 dmi.chassis.type: 3 dmi.chassis.vendor: Microsoft Corporation dmi.chassis.version: Hyper-V UEFI Release v1.0 dmi.modalias: dmi:bvnMicrosoftCorporation:bvrHyper-VUEFIReleasev1.0:bd11/26/2012:svnMicrosoftCorporation:pnVirtualMachine:pvrHyper-VUEFIReleasev1.0:rvnMicrosoftCorporation:rnVirtualMachine:rvrHyper-VUEFIReleasev1.0:cvnMicrosoftCorporation:ct3:cvrHyper-VUEFIReleasev1.0: dmi.product.name: Virtual Machine dmi.product.version: Hyper-V UEFI Release v1.0 dmi.sys.vendor: Microsoft Corporation
2017-03-21 10:36:43 Cristiano Casella attachment added CRDA.txt https://bugs.launchpad.net/bugs/1674635/+attachment/4841480/+files/CRDA.txt
2017-03-21 10:36:45 Cristiano Casella attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1674635/+attachment/4841481/+files/CurrentDmesg.txt
2017-03-21 10:36:46 Cristiano Casella attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1674635/+attachment/4841482/+files/JournalErrors.txt
2017-03-21 10:36:47 Cristiano Casella attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1674635/+attachment/4841483/+files/ProcCpuinfo.txt
2017-03-21 10:36:48 Cristiano Casella attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1674635/+attachment/4841484/+files/ProcEnviron.txt
2017-03-21 10:36:49 Cristiano Casella attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1674635/+attachment/4841485/+files/ProcInterrupts.txt
2017-03-21 10:36:50 Cristiano Casella attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1674635/+attachment/4841486/+files/ProcModules.txt
2017-03-21 10:36:51 Cristiano Casella attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1674635/+attachment/4841487/+files/UdevDb.txt
2017-03-21 10:36:52 Cristiano Casella attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1674635/+attachment/4841488/+files/WifiSyslog.txt
2017-03-21 10:39:12 Cristiano Casella linux (Ubuntu): status Incomplete Confirmed
2017-03-21 18:41:38 Joseph Salisbury linux (Ubuntu): importance Undecided High
2017-03-21 18:42:01 Joseph Salisbury nominated for series Ubuntu Xenial
2017-03-21 18:42:01 Joseph Salisbury bug task added linux (Ubuntu Xenial)
2017-03-21 18:42:09 Joseph Salisbury linux (Ubuntu Xenial): status New Confirmed
2017-03-21 18:42:11 Joseph Salisbury linux (Ubuntu Xenial): importance Undecided High
2017-03-21 18:43:25 Joseph Salisbury tags apport-collected xenial apport-collected kernel-da-key kernel-hyper-v xenial
2017-03-21 18:45:15 Joseph Salisbury linux (Ubuntu): importance High Critical
2017-03-21 18:45:17 Joseph Salisbury linux (Ubuntu Xenial): importance High Critical
2017-03-21 18:45:25 Joseph Salisbury tags apport-collected kernel-da-key kernel-hyper-v xenial apport-collected kernel-hyper-v kernel-key xenial
2017-03-21 18:47:37 Joseph Salisbury linux (Ubuntu): status Confirmed Triaged
2017-03-21 18:47:39 Joseph Salisbury linux (Ubuntu Xenial): status Confirmed Triaged
2017-03-21 19:08:58 Joseph Salisbury linux (Ubuntu): assignee Joseph Salisbury (jsalisbury)
2017-03-21 19:09:01 Joseph Salisbury linux (Ubuntu Xenial): assignee Joseph Salisbury (jsalisbury)
2017-03-21 22:51:05 Joseph Salisbury linux (Ubuntu): status Triaged In Progress
2017-03-21 22:51:08 Joseph Salisbury linux (Ubuntu Xenial): status Triaged In Progress
2017-03-22 14:49:48 Cristiano Casella attachment added first screen of a vm boot before the issue https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1674635/+attachment/4842338/+files/kernel-stuck-01.PNG
2017-03-22 14:50:15 Cristiano Casella attachment added second screen of a vm boot before the issue https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1674635/+attachment/4842339/+files/kernel-stuck-02.PNG
2017-03-22 14:50:38 Cristiano Casella attachment added last screen of a vm boot at the issue https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1674635/+attachment/4842340/+files/kernel-stuck-03.PNG
2017-03-22 19:31:26 Marcin Banaszek bug added subscriber Marcin Banaszek
2017-03-27 15:34:48 Joseph Salisbury tags apport-collected kernel-hyper-v kernel-key xenial apport-collected kernel-da-key kernel-hyper-v xenial
2017-03-27 21:35:26 Joseph Salisbury nominated for series Ubuntu Zesty
2017-03-27 21:35:26 Joseph Salisbury bug task added linux (Ubuntu Zesty)
2017-03-27 21:35:26 Joseph Salisbury nominated for series Ubuntu Yakkety
2017-03-27 21:35:26 Joseph Salisbury bug task added linux (Ubuntu Yakkety)
2017-03-27 21:35:26 Joseph Salisbury nominated for series Ubuntu Vivid
2017-03-27 21:35:26 Joseph Salisbury bug task added linux (Ubuntu Vivid)
2017-03-27 21:35:35 Joseph Salisbury linux (Ubuntu Yakkety): status New In Progress
2017-03-27 21:35:38 Joseph Salisbury linux (Ubuntu Vivid): status New In Progress
2017-03-27 21:35:41 Joseph Salisbury linux (Ubuntu Vivid): importance Undecided Critical
2017-03-27 21:35:44 Joseph Salisbury linux (Ubuntu Yakkety): importance Undecided Critical
2017-03-27 21:36:35 Joseph Salisbury linux (Ubuntu Vivid): assignee Joseph Salisbury (jsalisbury)
2017-03-27 21:36:38 Joseph Salisbury linux (Ubuntu Yakkety): assignee Joseph Salisbury (jsalisbury)
2017-03-28 05:29:23 Dexuan Cui bug added subscriber Dexuan Cui
2017-03-28 16:27:33 Joseph Salisbury bug task deleted linux (Ubuntu Vivid)
2017-03-28 17:11:13 Tim Gardner linux (Ubuntu Zesty): status In Progress Fix Committed
2017-03-31 15:06:29 Joseph Salisbury linux (Ubuntu Yakkety): status In Progress Fix Committed
2017-03-31 15:06:32 Joseph Salisbury linux (Ubuntu Xenial): status In Progress Fix Committed
2017-04-05 09:17:58 stefaanvl bug added subscriber carapils
2017-04-08 01:48:20 Launchpad Janitor linux (Ubuntu Zesty): status Fix Committed Fix Released
2017-04-08 01:48:20 Launchpad Janitor cve linked 2017-7308
2017-04-13 16:14:34 Kleber Sacilotto de Souza tags apport-collected kernel-da-key kernel-hyper-v xenial apport-collected kernel-da-key kernel-hyper-v verification-needed-xenial xenial
2017-04-13 16:16:05 Kleber Sacilotto de Souza tags apport-collected kernel-da-key kernel-hyper-v verification-needed-xenial xenial apport-collected kernel-da-key kernel-hyper-v verification-needed-xenial verification-needed-yakkety xenial
2017-04-17 12:08:50 Cristiano Casella tags apport-collected kernel-da-key kernel-hyper-v verification-needed-xenial verification-needed-yakkety xenial apport-collected kernel-da-key kernel-hyper-v verification-done-xenial verification-needed-yakkety xenial
2017-04-18 10:29:46 Stewart Campbell bug added subscriber Stewart Campbell
2017-04-19 12:58:40 Cristiano Casella tags apport-collected kernel-da-key kernel-hyper-v verification-done-xenial verification-needed-yakkety xenial apport-collected kernel-da-key kernel-hyper-v verification-done-xenial verification-done-yakkety xenial
2017-04-24 11:25:05 Olivier Febwin bug added subscriber Olivier Febwin
2017-04-24 14:09:16 Launchpad Janitor linux (Ubuntu Xenial): status Fix Committed Fix Released
2017-04-24 14:09:16 Launchpad Janitor cve linked 2017-6353
2017-04-24 14:11:40 Launchpad Janitor linux (Ubuntu Yakkety): status Fix Committed Fix Released
2017-04-24 14:11:40 Launchpad Janitor cve linked 2017-5986