Upgrade to kernel version 4.4.0-66 of Ubuntu 16.04 LTS caused major chaos/failures

Bug #1672224 reported by Dougga
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
High
Unassigned
Xenial
Confirmed
High
Unassigned

Bug Description

The most obvious issue upon logging in was that there were no network interfaces save the loopback.
A review of the logs suggested there were many major problems with the upgrade.

Interestingly, the system suggested that I delete all other versions of the kernel immediately after this failed upgrade. This would have rendered the system nearly unusable.

This is not the user experience I was thinking of when I chose an LTS version.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-66-generic 4.4.0-66.87
ProcVersionSignature: Ubuntu 4.4.0-63.84-generic 4.4.44
Uname: Linux 4.4.0-63-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: doug 2348 F.... pulseaudio
 /dev/snd/controlC2: doug 2348 F.... pulseaudio
 /dev/snd/controlC0: doug 2348 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Mar 12 15:23:41 2017
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=caabec9a-7ba2-451a-91a5-af1bef3bfc38
InstallationDate: Installed on 2017-01-20 (51 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
IwConfig:
 lo no wireless extensions.

 enp6s0 no wireless extensions.
MachineType: System manufacturer System Product Name
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-63-generic root=UUID=ecd4d068-85e7-40c9-8483-d2dbfaadc20b ro rootflags=subvol=@ quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-63-generic N/A
 linux-backports-modules-4.4.0-63-generic N/A
 linux-firmware 1.157.8
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/10/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0908
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V LE PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0908:bd12/10/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VLEPLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Dougga (doug-ravennasprings) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
description: updated
summary: - Upgrade to version 4.4.0-66 caused major chaos/failures
+ Upgrade to kernel version 4.4.0-66 of Ubuntu 16.04 LTS caused major
+ chaos/failures
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Does the bug go away if you boot back into the prior kernel version?

Changed in linux (Ubuntu):
importance: Undecided → High
Changed in linux (Ubuntu Xenial):
status: New → Confirmed
importance: Undecided → High
tags: added: kernel-da-key
Revision history for this message
Dougga (doug-ravennasprings) wrote : Re: [Bug 1672224] Re: Upgrade to kernel version 4.4.0-66 of Ubuntu 16.04 LTS caused major chaos/failures
Download full text (3.8 KiB)

Yes, booting an old kernel gives a good system.

On Mar 13, 2017 12:21 PM, "Joseph Salisbury" <email address hidden>
wrote:

> Does the bug go away if you boot back into the prior kernel version?
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => High
>
> ** Also affects: linux (Ubuntu Xenial)
> Importance: Undecided
> Status: New
>
> ** Changed in: linux (Ubuntu Xenial)
> Status: New => Confirmed
>
> ** Changed in: linux (Ubuntu Xenial)
> Importance: Undecided => High
>
> ** Tags added: kernel-da-key
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1672224
>
> Title:
> Upgrade to kernel version 4.4.0-66 of Ubuntu 16.04 LTS caused major
> chaos/failures
>
> Status in linux package in Ubuntu:
> Confirmed
> Status in linux source package in Xenial:
> Confirmed
>
> Bug description:
> The most obvious issue upon logging in was that there were no network
> interfaces save the loopback.
> A review of the logs suggested there were many major problems with the
> upgrade.
>
> Interestingly, the system suggested that I delete all other versions
> of the kernel immediately after this failed upgrade. This would have
> rendered the system nearly unusable.
>
> This is not the user experience I was thinking of when I chose an LTS
> version.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: linux-image-4.4.0-66-generic 4.4.0-66.87
> ProcVersionSignature: Ubuntu 4.4.0-63.84-generic 4.4.44
> Uname: Linux 4.4.0-63-generic x86_64
> NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
> ApportVersion: 2.20.1-0ubuntu2.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: doug 2348 F.... pulseaudio
> /dev/snd/controlC2: doug 2348 F.... pulseaudio
> /dev/snd/controlC0: doug 2348 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Sun Mar 12 15:23:41 2017
> EcryptfsInUse: Yes
> HibernationDevice: RESUME=UUID=caabec9a-7ba2-451a-91a5-af1bef3bfc38
> InstallationDate: Installed on 2017-01-20 (51 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
> IwConfig:
> lo no wireless extensions.
>
> enp6s0 no wireless extensions.
> MachineType: System manufacturer System Product Name
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 VESA VGA
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-63-generic
> root=UUID=ecd4d068-85e7-40c9-8483-d2dbfaadc20b ro rootflags=subvol=@
> quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-4.4.0-63-generic N/A
> linux-backports-modules-4.4.0-63-generic N/A
> linux-firmware 1.157.8
> RfKill:
>
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 12/10/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 0908
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: P8...

Read more...

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream stable kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.4 stable kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4.53

Revision history for this message
Dougga (doug-ravennasprings) wrote :
Download full text (4.2 KiB)

I installed the new kernel and it appears to be working. Some issues with
nVidia drivers but that's not exactly news for linux.

I'll update the bug.

On Mar 14, 2017 2:30 PM, "Joseph Salisbury" <email address hidden>
wrote:

> Would it be possible for you to test the latest upstream stable kernel?
> Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the
> latest v4.4 stable kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4.53
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1672224
>
> Title:
> Upgrade to kernel version 4.4.0-66 of Ubuntu 16.04 LTS caused major
> chaos/failures
>
> Status in linux package in Ubuntu:
> Confirmed
> Status in linux source package in Xenial:
> Confirmed
>
> Bug description:
> The most obvious issue upon logging in was that there were no network
> interfaces save the loopback.
> A review of the logs suggested there were many major problems with the
> upgrade.
>
> Interestingly, the system suggested that I delete all other versions
> of the kernel immediately after this failed upgrade. This would have
> rendered the system nearly unusable.
>
> This is not the user experience I was thinking of when I chose an LTS
> version.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: linux-image-4.4.0-66-generic 4.4.0-66.87
> ProcVersionSignature: Ubuntu 4.4.0-63.84-generic 4.4.44
> Uname: Linux 4.4.0-63-generic x86_64
> NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
> ApportVersion: 2.20.1-0ubuntu2.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: doug 2348 F.... pulseaudio
> /dev/snd/controlC2: doug 2348 F.... pulseaudio
> /dev/snd/controlC0: doug 2348 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Sun Mar 12 15:23:41 2017
> EcryptfsInUse: Yes
> HibernationDevice: RESUME=UUID=caabec9a-7ba2-451a-91a5-af1bef3bfc38
> InstallationDate: Installed on 2017-01-20 (51 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
> IwConfig:
> lo no wireless extensions.
>
> enp6s0 no wireless extensions.
> MachineType: System manufacturer System Product Name
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 VESA VGA
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-63-generic
> root=UUID=ecd4d068-85e7-40c9-8483-d2dbfaadc20b ro rootflags=subvol=@
> quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-4.4.0-63-generic ...

Read more...

Revision history for this message
Dougga (doug-ravennasprings) wrote :

Quick question.
Due to lack of time and resources to investigate this bug, I reinstalled de novo, Ubuntu 16.04.2.
The new kernel 4.8.0-41 was installed but the fact that I now am seeing a functional system doesn't really impact this bug. This bug was about very serious issues with the upgrade of the kernel of a system that started life as 16.04 LTS-original.

Thoughts on the disposition of this bug:
Until other can prove this bug no longer exists via overwhelming numbers of successful UPGRADES as opposed to new installs, this bug should remain open and investigated energetically.

Comments?

Revision history for this message
Dougga (doug-ravennasprings) wrote :

Given the new kernel, this bug should remain open as long as the 4.4.0-66 is available for installation as it appears to be directly relevant to upgrading to this kernel.

The severity of the bug may be mitigated by the new upstream kernel, but I think it's fairly severe currently given it has been the primary kernel of an LTS release for some time.

Revision history for this message
Dougga (doug-ravennasprings) wrote :

Might I suggest a bug be created for the behavior I saw regarding removing other kernels.

Specifically, I upgraded to a kernel and the upgrade largely failed, even thought it was allowed to proceed and was not backed out. Automatically backing out of a failing upgrade might be yet another feature request - qualitatively evaluating (programatically) an upgrade would be an interesting, large, and valuable project. This would add quite a bit of value to Linux users.

What I'm focused on, however is the fact that apt told me to remove older kernels as they were no longer needed, even though the current system didn't even have a functional network after the upgrade. Someone not paying attention might follow these instructions obediently removing the old kernels. Unless I'm mistaken, that would leave zero alternatives to boot to a functioning (i.e.- with networking) system. This little note from apt would escalate the severity of the failed upgrade exponentially.

What I'm not sure about is if the message was asking me to remove all older kernels or just the oldest of them. If it was suggesting I remove some but not all older kernels, this point would be moot.

Revision history for this message
Aurosutru (2fullnesses) wrote :

I'm having significant problems with LibreOffice Write with kernel 4.4.0-66, but not with 64. The program won't allow text to be highlighted and locks up one core of my CPU. A graceful shutdown of Write is not allowed and even Ubuntu won't shut down without a manual switch off.

Am also having problems with iPhone tethering stability lately, but they show up in kernel 64 and even 57, so they may be unrelated to these 66 kernel problems.

Like the OP my system is an Asus, laptop quad-core.

PLMK whether more info is needed to help fix this. Otherwise I'll do the next kernel upgrade and check for improvements.

Miguel Tavares (stryng)
Changed in linux (Ubuntu Xenial):
assignee: nobody → Miguel Tavares (stryng)
assignee: Miguel Tavares (stryng) → nobody
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