Comment 0 for bug 1653274

Revision history for this message
Jordi Sayol (g-sayol) wrote : Qualcomm Atheros bluetooth properly works with Ubuntu 16.04 LiveUSB but not on a fresh install

I've tested my notebook with Ubuntu 16.04 (64-bit) LiveUSB pen drive and the mini-pci Qualcomm Atheros QCWB335 [168c:0036] properly works, both wifi and bluetooth.

After a fresh install from the same LiveUSB pen drive, the bluetooth do not work.

$ bluetooth
bluetooth = none (no device)

# lspci -nnvvv
[...]
04:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01)
 DeviceName: WLAN
 Subsystem: Lite-On Communications Inc QCA9565 / AR9565 Wireless Network Adapter [11ad:0612]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin A routed to IRQ 19
 Region 0: Memory at d0600000 (64-bit, non-prefetchable) [size=512K]
 Expansion ROM at d0680000 [disabled] [size=64K]
 Capabilities: [40] Power Management version 2
  Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=375mA PME(D0+,D1+,D2+,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [50] MSI: Enable- Count=1/4 Maskable+ 64bit+
  Address: 0000000000000000 Data: 0000
  Masking: 00000000 Pending: 00000000
 Capabilities: [70] Express (v2) Endpoint, MSI 00
  DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s unlimited, L1 <64us
   ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
  DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
   RlxdOrd+ ExtTag- PhantFunc- AuxPwr- NoSnoop-
   MaxPayload 128 bytes, MaxReadReq 512 bytes
  DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
  LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <4us, L1 <64us
   ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp-
  LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- CommClk+
   ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
  DevCap2: Completion Timeout: Not Supported, TimeoutDis+, LTR-, OBFF Not Supported
  DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
  LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-
    Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
    Compliance De-emphasis: -6dB
  LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1-
    EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
 Capabilities: [100 v1] Advanced Error Reporting
  UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
  UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
  UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
  CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
  CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
  AERCap: First Error Pointer: 00, GenCap- CGenEn- ChkCap- ChkEn-
 Capabilities: [140 v1] Virtual Channel
  Caps: LPEVC=0 RefClk=100ns PATEntryBits=1
  Arb: Fixed- WRR32- WRR64- WRR128-
  Ctrl: ArbSelect=Fixed
  Status: InProgress-
  VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
   Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
   Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=ff
   Status: NegoPending- InProgress-
 Capabilities: [160 v1] Device Serial Number 00-00-00-00-00-00-00-00
 Kernel driver in use: ath9k
 Kernel modules: ath9k
[...]

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-31-generic 4.4.0-31.50 [modified: boot/vmlinuz-4.4.0-31-generic]
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jordi 3434 F.... pulseaudio
CurrentDesktop: MATE
Date: Fri Dec 30 18:53:28 2016
HibernationDevice: RESUME=UUID=22fa6fdd-bc1b-48c0-a8e9-ba287e907d51
InstallationDate: Installed on 2016-12-27 (2 days ago)
InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard HP ProBook 4540s
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic root=UUID=429e043d-9fc2-4b1b-b017-10d3d2ea6bc2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-31-generic N/A
 linux-backports-modules-4.4.0-31-generic N/A
 linux-firmware 1.157.2
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/29/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68IRR Ver. F.62
dmi.board.name: 17F6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 58.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68IRRVer.F.62:bd09/29/2016:svnHewlett-Packard:pnHPProBook4540s:pvrA1019D1103:rvnHewlett-Packard:rn17F6:rvrKBCVersion58.21:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4540s
dmi.product.version: A1019D1103
dmi.sys.vendor: Hewlett-Packard