Sound fails after suspend state
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
I have a new Dell XPS 13 9360 with Ubuntu 16.04 4.4.0-47-generic. Whenever I close the lid, it is set to suspend the OS state. Whenever I resume, the sound card and settings all appear normal, however no sound comes out of the speakers. Restarting the computer does not restore the sound state, but shutting down and starting up does. Similar issues occur with the touchscreen capabilities.
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2016-11-20 (5 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0c45:670c Microdia
Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp.
Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9360
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157.5
Tags: xenial
Uname: Linux 4.4.0-47-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/13/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.7
dmi.board.name: 0T3FTF
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS 13 9360
dmi.sys.vendor: Dell Inc.
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1645022
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.