| 2016-11-26 17:56:28 |
Chad March |
bug |
|
|
added bug |
| 2016-11-26 18:00:10 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
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| 2016-11-26 18:36:14 |
Chad March |
tags |
|
apport-collected xenial |
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| 2016-11-26 18:36:16 |
Chad March |
description |
I have a new Dell XPS 13 9360 with Ubuntu 16.04 4.4.0-47-generic. Whenever I close the lid, it is set to suspend the OS state. Whenever I resume, the sound card and settings all appear normal, however no sound comes out of the speakers. Restarting the computer does not restore the sound state, but shutting down and starting up does. Similar issues occur with the touchscreen capabilities. |
I have a new Dell XPS 13 9360 with Ubuntu 16.04 4.4.0-47-generic. Whenever I close the lid, it is set to suspend the OS state. Whenever I resume, the sound card and settings all appear normal, however no sound comes out of the speakers. Restarting the computer does not restore the sound state, but shutting down and starting up does. Similar issues occur with the touchscreen capabilities.
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: marchchad 3952 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=5c44e7ca-8d62-43ab-b1f7-ee3b36a231c0
InstallationDate: Installed on 2016-11-20 (5 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0c45:670c Microdia
Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp.
Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9360
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
RelatedPackageVersions:
linux-restricted-modules-4.4.0-47-generic N/A
linux-backports-modules-4.4.0-47-generic N/A
linux-firmware 1.157.5
Tags: xenial
Uname: Linux 4.4.0-47-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/13/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.7
dmi.board.name: 0T3FTF
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.0.7:bd09/13/2016:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn0T3FTF:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9360
dmi.sys.vendor: Dell Inc. |
|
| 2016-11-26 18:36:17 |
Chad March |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783513/+files/AlsaInfo.txt |
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| 2016-11-26 18:36:19 |
Chad March |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783514/+files/CRDA.txt |
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| 2016-11-26 18:36:21 |
Chad March |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783515/+files/CurrentDmesg.txt |
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| 2016-11-26 18:36:23 |
Chad March |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783516/+files/IwConfig.txt |
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| 2016-11-26 18:36:24 |
Chad March |
attachment added |
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JournalErrors.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783517/+files/JournalErrors.txt |
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| 2016-11-26 18:36:26 |
Chad March |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783518/+files/Lspci.txt |
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| 2016-11-26 18:36:28 |
Chad March |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783519/+files/ProcCpuinfo.txt |
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| 2016-11-26 18:36:30 |
Chad March |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783520/+files/ProcEnviron.txt |
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| 2016-11-26 18:36:31 |
Chad March |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783521/+files/ProcInterrupts.txt |
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| 2016-11-26 18:36:33 |
Chad March |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783522/+files/ProcModules.txt |
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| 2016-11-26 18:36:35 |
Chad March |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783523/+files/PulseList.txt |
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| 2016-11-26 18:36:37 |
Chad March |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783524/+files/RfKill.txt |
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| 2016-11-26 18:36:39 |
Chad March |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783525/+files/UdevDb.txt |
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| 2016-11-26 18:36:42 |
Chad March |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1645022/+attachment/4783526/+files/WifiSyslog.txt |
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| 2016-11-26 18:36:45 |
Chad March |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-11-29 17:45:31 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2016-11-29 17:45:33 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-11-29 20:17:44 |
Chad March |
attachment added |
|
Screenshot of plug-in device dialog https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+attachment/4784826/+files/7cqNO.png |
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| 2016-12-02 07:13:41 |
Chad March |
attachment added |
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ErrorOutput.png https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1645022/+attachment/4786171/+files/ErrorOutput.png |
|
| 2016-12-02 07:17:39 |
Chad March |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-12-19 01:21:52 |
penalvch |
tags |
apport-collected xenial |
apport-collected bios-outdated-1.2.3 xenial |
|
| 2016-12-19 01:22:48 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-12-19 20:23:07 |
penalvch |
tags |
apport-collected bios-outdated-1.2.3 xenial |
apport-collected bios-outdated-1.2.3 kernel-fixed-upstream kernel-fixed-upstream-4.9-rc7 needs-reverse-bisect xenial |
|
| 2017-02-18 04:17:56 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
|
