Wacom touch screen does not recognize finger touch after upgrading

[Sergio Zanchetta]

After upgrading from Trusty to Xenial, the touch screen does not recognize finger touch as input, pen and eraser are still recognized instead.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-45-generic 4.4.0-45.66
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
Uname: Linux 4.4.0-45-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sergio 2759 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Nov 5 00:02:17 2016
HibernationDevice: RESUME=UUID=4348ce50-e421-4055-b3e3-6725a62be18a
InstallationDate: Installed on 2014-07-16 (842 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140417-06:05
MachineType: LENOVO 3113D24
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-45-generic root=UUID=b4e39992-3a7c-490b-bbfd-949733cba18c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-45-generic N/A
 linux-backports-modules-4.4.0-45-generic N/A
 linux-firmware 1.157.4
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-06-21 (136 days ago)
dmi.bios.date: 10/11/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 6QET70WW (1.40 )
dmi.board.name: 3113D24
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: 100010202125
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6QET70WW(1.40):bd10/11/2012:svnLENOVO:pn3113D24:pvrThinkPadX201Tablet:rvnLENOVO:rn3113D24:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 3113D24
dmi.product.version: ThinkPad X201 Tablet
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Sergio Zanchetta, thank you for reporting this and helping make Ubuntu better.

To clarify, after updating what package precisely from what version to what version caused this issue?

[Sergio Zanchetta (primes2h)]

@Christopher M. Penalver

I upgraded from 14.04 LTS (Trusty)to 16.04 LTS (Xenial).

I changed the description accordingly to make it clear.

[penalvch (penalvch)]

Sergio Zanchetta, to clarify, if you install the Trusty kernel you were using in Xenial, is this still reproducible?

[Launchpad Janitor (janitor)]

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