Ubuntu
linux package

Asus X556U touchpad recognized as a mouse on ubuntu 16.04

Bug #1636719 reported by Adnan Busulazic on 2016-10-26

This bug report is a duplicate of: Bug #1620811: [Asus K501UW] FTE1001 touchpad detected as mouse. Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Hello,

Asus X556U the touch pad is recognized as a PS/2 mouse, so so touchpad options or features. Also the sensitivity is horrible, causing the click to activate constantly when typing.

Bug report using guidelines on: https://wiki.ubuntu.com/DebuggingTouchpadDetection

uname -a
Linux adnanasus 4.4.0-45-generic #66-Ubuntu SMP Wed Oct 19 14:12:37 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

adnan@adnanasus:~$ cat xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB Receiver id=9 [slave pointer (2)]
⎜ ↳ Logitech USB Receiver id=10 [slave pointer (2)]
⎜ ↳ FTE1001:00 0B05:0101 id=12 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Sleep Button id=8 [slave keyboard (3)]
    ↳ USB Camera id=11 [slave keyboard (3)]
    ↳ Asus WMI hotkeys id=13 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=14 [slave keyboard (3)]

adnan@adnanasus:~$ cat devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input4
U: Uniq=
H: Handlers=kbd event4
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0003 Vendor=046d Product=c52f Version=0111
N: Name="Logitech USB Receiver"
P: Phys=usb-0000:00:14.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:046D:C52F.0001/input/input5
U: Uniq=
H: Handlers=mouse0 event5
B: PROP=0
B: EV=17
B: KEY=ffff0000 0 0 0 0
B: REL=143
B: MSC=10

I: Bus=0003 Vendor=046d Product=c52f Version=0111
N: Name="Logitech USB Receiver"
P: Phys=usb-0000:00:14.0-1/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.1/0003:046D:C52F.0002/input/input6
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=1f
B: KEY=3007f 0 0 483ffff17aff32d bf54444600000000 1 130f938b17c000 677bfad9415fed 9ed68000004400 10000002
B: REL=40
B: ABS=100000000
B: MSC=10

I: Bus=0003 Vendor=0bda Product=57b5 Version=0012
N: Name="USB Camera"
P: Phys=usb-0000:00:14.0-6/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.0/input/input7
U: Uniq=
H: Handlers=kbd event7
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input8
U: Uniq=
H: Handlers=event8
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
U: Uniq=
H: Handlers=event11
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Asus WMI hotkeys"
P: Phys=asus-nb-wmi/input0
S: Sysfs=/devices/platform/asus-nb-wmi/input/input12
U: Uniq=
H: Handlers=rfkill kbd event12
B: PROP=0
B: EV=100013
B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
B: MSC=10

I: Bus=0018 Vendor=0b05 Product=0101 Version=0100
N: Name="FTE1001:00 0B05:0101"
P: Phys=i2c-FTE1001:00
S: Sysfs=/devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-6/i2c-FTE1001:00/0018:0B05:0101.0003/input/input13
U: Uniq=
H: Handlers=mouse1 event13
B: PROP=0
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=103
B: MSC=10

cat /proc/version_signature
Ubuntu 4.4.0-45.66-generic 4.4.21

dmesg | grep pnp
[ 0.272891] pnp: PnP ACPI init
[ 0.273243] pnp 00:01: Plug and Play ACPI device, IDs PNP0b00 (active)
[ 0.273417] pnp 00:04: Plug and Play ACPI device, IDs ATK3001 PNP030b (active)
[ 0.275622] pnp: PnP ACPI: found 9 devices
[ 0.868284] i8042: PNP: PS/2 appears to have AUX port disabled, if this is incorrect please boot with i8042.nopnp

Revision history for this message

Brad Figg (brad-figg) wrote on 2016-10-26: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1636719

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.