Activity log for bug #1623804

Date Who What changed Old value New value Message
2016-09-15 07:23:39 brandon211 bug added bug
2016-09-15 08:39:48 Ubuntu Foundations Team Bug Bot tags bot-comment
2016-09-15 08:58:01 brandon211 tags bot-comment bot-comment kernel-sound
2016-09-15 15:59:49 Paul White affects ubuntu linux (Ubuntu)
2016-09-15 16:00:15 Brad Figg linux (Ubuntu): status New Incomplete
2016-09-15 19:58:05 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2016-09-16 06:36:23 brandon211 tags bot-comment kernel-sound apport-collected bot-comment kernel-sound xenial
2016-09-16 06:36:25 brandon211 description I'm using Ubuntu 16.04 on a Lenovo ThinkPad T450s. This notebook has a combined headphones/mic "headset"-jack as used by pretty much every smartphone nowadays. I have a Plantronics-Headset HW251/A - SupraPlus Monaural and a 4-pin 3,5mm jack cable, made for use with PCs. When connecting the headset to the notebook, I get audio but the mic is not recognized. In contrast, when I boot Windows 7 on the same machine, the headset (including mic) works fine. Moreover, the headset works fine connected to an Apple MacBook Air. In contrast, I also have an Apple Earphones-Headset which came with an iPhone, this also works with the ThinkPad under Ubuntu. By saying "not recognized", I mean that in the audio settings of Ubuntu, when plugging in the Plantronics headset, no audio input "microphone" comes up and the internal mic of the notebook is still used. I'm using Ubuntu 16.04 on a Lenovo ThinkPad T450s. This notebook has a combined headphones/mic "headset"-jack as used by pretty much every smartphone nowadays. I have a Plantronics-Headset HW251/A - SupraPlus Monaural and a 4-pin 3,5mm jack cable, made for use with PCs. When connecting the headset to the notebook, I get audio but the mic is not recognized. In contrast, when I boot Windows 7 on the same machine, the headset (including mic) works fine. Moreover, the headset works fine connected to an Apple MacBook Air. In contrast, I also have an Apple Earphones-Headset which came with an iPhone, this also works with the ThinkPad under Ubuntu. By saying "not recognized", I mean that in the audio settings of Ubuntu, when plugging in the Plantronics headset, no audio input "microphone" comes up and the internal mic of the notebook is still used. --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: buerger 2021 F.... pulseaudio /dev/snd/controlC1: buerger 2021 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=21eeaf61-c437-45dc-80e3-e581eb6f795c InstallationDate: Installed on 2015-09-15 (366 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: LENOVO 20BX000XGE Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware 1.157.3 Tags: xenial Uname: Linux 4.4.0-36-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-04-22 (146 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 05/25/2016 dmi.bios.vendor: LENOVO dmi.bios.version: JBET60WW (1.24 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BX000XGE dmi.board.vendor: LENOVO dmi.board.version: SDK0E50510 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrJBET60WW(1.24):bd05/25/2016:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone: dmi.product.name: 20BX000XGE dmi.product.version: ThinkPad T450s dmi.sys.vendor: LENOVO
2016-09-16 06:36:26 brandon211 attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741787/+files/AlsaInfo.txt
2016-09-16 06:36:28 brandon211 attachment added CRDA.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741788/+files/CRDA.txt
2016-09-16 06:36:30 brandon211 attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741789/+files/CurrentDmesg.txt
2016-09-16 06:36:32 brandon211 attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741790/+files/IwConfig.txt
2016-09-16 06:36:34 brandon211 attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741791/+files/JournalErrors.txt
2016-09-16 06:36:35 brandon211 attachment added Lspci.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741792/+files/Lspci.txt
2016-09-16 06:36:38 brandon211 attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741793/+files/Lsusb.txt
2016-09-16 06:36:39 brandon211 attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741794/+files/ProcCpuinfo.txt
2016-09-16 06:36:40 brandon211 attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741795/+files/ProcEnviron.txt
2016-09-16 06:36:42 brandon211 attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741796/+files/ProcInterrupts.txt
2016-09-16 06:36:44 brandon211 attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741797/+files/ProcModules.txt
2016-09-16 06:36:47 brandon211 attachment added PulseList.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741798/+files/PulseList.txt
2016-09-16 06:36:49 brandon211 attachment added RfKill.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741799/+files/RfKill.txt
2016-09-16 06:36:50 brandon211 attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741800/+files/UdevDb.txt
2016-09-16 06:36:52 brandon211 attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1623804/+attachment/4741801/+files/WifiSyslog.txt
2016-09-21 06:02:24 brandon211 linux (Ubuntu): status Incomplete Confirmed
2016-10-11 09:51:00 brandon211 tags apport-collected bot-comment kernel-sound xenial apport-collected bot-comment kernel-bug-exists-upstream kernel-sound xenial