headset microphone is not recognized in headset-jack
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
I'm using Ubuntu 16.04 on a Lenovo ThinkPad T450s. This notebook has a combined headphones/mic "headset"-jack as used by pretty much every smartphone nowadays.
I have a Plantronics-Headset HW251/A - SupraPlus Monaural and a 4-pin 3,5mm jack cable, made for use with PCs.
When connecting the headset to the notebook, I get audio but the mic is not recognized.
In contrast, when I boot Windows 7 on the same machine, the headset (including mic) works fine.
Moreover, the headset works fine connected to an Apple MacBook Air.
In contrast, I also have an Apple Earphones-Headset which came with an iPhone, this also works with the ThinkPad under Ubuntu.
By saying "not recognized", I mean that in the audio settings of Ubuntu, when plugging in the Plantronics headset, no audio input "microphone" comes up and the internal mic of the notebook is still used.
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2015-09-15 (366 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: LENOVO 20BX000XGE
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157.3
Tags: xenial
Uname: Linux 4.4.0-36-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-22 (146 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 05/25/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: JBET60WW (1.24 )
dmi.board.
dmi.board.name: 20BX000XGE
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 WIN
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 20BX000XGE
dmi.product.
dmi.sys.vendor: LENOVO
tags: | added: kernel-sound |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https:/ /wiki.ubuntu. com/Bugs/ FindRightPackag e. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
To change the source package that this bug is filed about visit https:/ /bugs.launchpad .net/ubuntu/ +bug/1623804/ +editstatus and add the package name in the text box next to the word Package.
[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]