Activity log for bug #1603312

Date Who What changed Old value New value Message
2016-07-15 06:01:55 Laurent Dinclaux bug added bug
2016-07-15 06:02:28 Laurent Dinclaux description Motherboard: ASUS H87M-PRO I tried three different USB keyboards of different brands (Razer, Logitech and a generic one). The keyboard works in grub but once the installer starts and ask for language selection, the keyboard stops working. I tried to plug/unplug, USB3/USB2, hub/no hub: I cannot find a single workaround and thus cannot install 16.04. Motherboard: ASUS H87M-PRO I tried three different USB keyboards of different brands (Razer, Logitech and a generic one). The keyboard works in grub but once the installer starts and asks for language selection, the keyboard stops working. I tried to plug/unplug, USB3/USB2, hub/no hub: I cannot find a single workaround and thus cannot install 16.04.
2016-07-15 06:34:05 Laurent Dinclaux description Motherboard: ASUS H87M-PRO I tried three different USB keyboards of different brands (Razer, Logitech and a generic one). The keyboard works in grub but once the installer starts and asks for language selection, the keyboard stops working. I tried to plug/unplug, USB3/USB2, hub/no hub: I cannot find a single workaround and thus cannot install 16.04. Motherboard: ASUS H87M-PRO I tried three different USB keyboards of different brands (Razer, Logitech and a generic one). The keyboard works in grub but once the installer starts and asks for language selection, the keyboard stops working. I tried to plug/unplug, USB3/USB2, hub/no hub: I cannot find a single workaround and thus cannot install 16.04. The 14.04.4 installer doesn't have such an issue.
2016-07-15 08:28:19 Ubuntu Foundations Team Bug Bot tags bot-comment
2016-07-15 15:09:54 Brian Murray tags bot-comment bot-comment xenial
2016-07-15 15:10:00 Brian Murray affects ubuntu debian-installer (Ubuntu)
2016-08-25 08:52:32 Adam Conrad affects debian-installer (Ubuntu) linux (Ubuntu)
2016-08-25 09:00:09 Brad Figg linux (Ubuntu): status New Incomplete
2016-08-25 09:21:21 Laurent Dinclaux tags bot-comment xenial apport-collected bot-comment xenial
2016-08-25 09:21:23 Laurent Dinclaux description Motherboard: ASUS H87M-PRO I tried three different USB keyboards of different brands (Razer, Logitech and a generic one). The keyboard works in grub but once the installer starts and asks for language selection, the keyboard stops working. I tried to plug/unplug, USB3/USB2, hub/no hub: I cannot find a single workaround and thus cannot install 16.04. The 14.04.4 installer doesn't have such an issue. Motherboard: ASUS H87M-PRO I tried three different USB keyboards of different brands (Razer, Logitech and a generic one). The keyboard works in grub but once the installer starts and asks for language selection, the keyboard stops working. I tried to plug/unplug, USB3/USB2, hub/no hub: I cannot find a single workaround and thus cannot install 16.04. The 14.04.4 installer doesn't have such an issue. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.4.0-34-generic. AplayDevices: Error: [Errno 2] No such file or directory ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 ArecordDevices: Error: [Errno 2] No such file or directory AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Card0.Amixer.info: Error: [Errno 2] No such file or directory Card0.Amixer.values: Error: [Errno 2] No such file or directory DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=/dev/mapper/zen--vg-swap_1 InstallationDate: Installed on 2009-01-01 (2793 days ago) InstallationMedia: Ubuntu-Server 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1) MachineType: ASUS All Series NonfreeKernelModules: zfs zunicode zcommon znvpair zavl Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-34-generic root=/dev/mapper/zen--vg-root ro swapaccount=1 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware 1.157.3 RfKill: Error: [Errno 2] No such file or directory Tags: xenial Uname: Linux 4.4.0-34-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-07-21 (35 days ago) UserGroups: _MarkForUpload: True dmi.bios.date: 10/28/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2102 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: H87M-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2102:bd10/28/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87M-PRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS
2016-08-25 09:21:24 Laurent Dinclaux attachment added AlsaDevices.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727434/+files/AlsaDevices.txt
2016-08-25 09:21:26 Laurent Dinclaux attachment added CRDA.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727435/+files/CRDA.txt
2016-08-25 09:21:28 Laurent Dinclaux attachment added Card0.Codecs.codec.0.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727436/+files/Card0.Codecs.codec.0.txt
2016-08-25 09:21:35 Laurent Dinclaux attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727437/+files/CurrentDmesg.txt
2016-08-25 09:21:37 Laurent Dinclaux attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727438/+files/IwConfig.txt
2016-08-25 09:21:40 Laurent Dinclaux attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727439/+files/JournalErrors.txt
2016-08-25 09:21:42 Laurent Dinclaux attachment added Lspci.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727440/+files/Lspci.txt
2016-08-25 09:21:44 Laurent Dinclaux attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727441/+files/Lsusb.txt
2016-08-25 09:21:47 Laurent Dinclaux attachment added PciMultimedia.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727442/+files/PciMultimedia.txt
2016-08-25 09:21:49 Laurent Dinclaux attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727443/+files/ProcCpuinfo.txt
2016-08-25 09:21:51 Laurent Dinclaux attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727444/+files/ProcEnviron.txt
2016-08-25 09:21:52 Laurent Dinclaux attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727445/+files/ProcInterrupts.txt
2016-08-25 09:21:55 Laurent Dinclaux attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727446/+files/ProcModules.txt
2016-08-25 09:22:01 Laurent Dinclaux attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727447/+files/UdevDb.txt
2016-08-25 09:23:54 Laurent Dinclaux attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1603312/+attachment/4727450/+files/WifiSyslog.txt
2016-08-25 09:28:18 Laurent Dinclaux linux (Ubuntu): status Incomplete Confirmed
2016-08-29 15:33:15 Joseph Salisbury linux (Ubuntu): importance Undecided High
2016-08-29 15:34:59 Joseph Salisbury tags apport-collected bot-comment xenial apport-collected bot-comment kernel-da-key xenial