Ubuntu server installer: keyboard not working

[Laurent Dinclaux]

Motherboard: ASUS H87M-PRO

I tried three different USB keyboards of different brands (Razer, Logitech and a generic one).

The keyboard works in grub but once the installer starts and asks for language selection, the keyboard stops working.

I tried to plug/unplug, USB3/USB2, hub/no hub: I cannot find a single workaround and thus cannot install 16.04.

The 14.04.4 installer doesn't have such an issue.
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AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.4.0-34-generic.
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Card0.Amixer.info: Error: [Errno 2] No such file or directory
Card0.Amixer.values: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=/dev/mapper/zen--vg-swap_1
InstallationDate: Installed on 2009-01-01 (2793 days ago)
InstallationMedia: Ubuntu-Server 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
MachineType: ASUS All Series
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-34-generic root=/dev/mapper/zen--vg-root ro swapaccount=1
ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-34-generic N/A
 linux-backports-modules-4.4.0-34-generic N/A
 linux-firmware 1.157.3
RfKill: Error: [Errno 2] No such file or directory
Tags: xenial
Uname: Linux 4.4.0-34-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-07-21 (35 days ago)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 10/28/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2102
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H87M-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2102:bd10/28/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87M-PRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1603312/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Adam Conrad (adconrad)]

This will be either a bug in the kernel driver for the controller, or a bug in initramfs-tools for not including the module in the initrd. Tossing to the kernel folks to sort out.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1603312

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

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[Laurent Dinclaux (dreadlox)]

I couldn't when I submitted the bug. In the mean time I have installed 14.04 and then upgraded to 16.04

[Joseph Salisbury (jsalisbury)]

Can you see if this issue also happens with the latest daily image? It can be downloaded from:
http://cdimage.ubuntu.com/daily-live/current/

Also, can you see if this happens with the 16.04.1 image:
http://www.ubuntu.com/download/server