Comment 29 for bug 1589008

This issue affects me as well, I've spent half a workday attempting to work around it and thought my experience might be useful to whomever works on fixing the issue.

I'm using a Dell Precision 5510 with this audio card:

user@hostname ~ $ lspci | grep -i audio
00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)

This morning I logged in and noticed an available kernel upgrade, from 4.4.0-53 to 4.4.0-78 .

After upgrading, no audio player would play(with my bluetooth headset connected) . The timer would remain at 0:00 ; this includes pithos, youtube, and xplayer. If I changed the output device from my bluetooth headset to the built-in speakers, audio and video would play without issue.

If I changed the bluetooth headset's audio profile to "Headset Head Unit HSP/HFP" audio and video would play (though at a quality that's not quite acceptable for listening to music). When changing the audio profile to "High Fidelity Playback A2DP Sink" any media player would freeze at 0:00 again.

I attempted to diagnose the issue by checking dmesg after launching a media player; nothing new appeared after running dmesg, then xplayer, then dmesg again.

I attempted to run xplayer from a terminal to see if any debugging or error information appeared, it did not.

The only way I have been able to correct the issue was by rebooting, selecting "Linux mint with advanced options" from grub, selecting the older kernel (4.4.0-53), and uninstalling the new kernel. After doing so I can set the headset to the higher audio quality without media players freezing. No other packages were installed/uninstalled.