Mount USB3 KEY of 64 Go

[Bougron]

New question #293348 on Ubuntu:
https://answers.launchpad.net/ubuntu/+question/293348

Bonjour. / Hello.

Je peux utiliser ma clé USB3 sur un port USB3 avec windows mais pas avec ubuntu 16.04 sauf à y mettre un prolongateur usb2.
I use my “USB3-key on a USB3 port with Windows but not with ubuntu 16.04 except to put a USB2 extender.

u1604btrfs@u1604btrfs:~$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=16.04
DISTRIB_CODENAME=xenial
DISTRIB_DESCRIPTION="Ubuntu 16.04 LTS"
u1604btrfs@u1604btrfs:~$

La clé USB3 de 64 GO connectée directement à un port USB3 n’a aucun problème avec windows10 avec un débit moyen de 42 MB/s.
The USB3 64GB connected directly to a USB3 port was no problem with Windows 10 with an average throughput of 42 MB / s.

La clé USB3 de 64 GO connectée via un càble USB de prolongation (20 cm) à un port USB3 fonctionne avec un débit moyen de 26 MB/s avec ubuntu.
The USB3 64GB connected via an extension USB cable (20 cm) to a USB3 port works with an average throughput of 26 MB / s with ubuntu.

Un disque USB3 connecté à ce même port USB3 fonctionne avec un débit moyen de 106 MB/s avec ubuntu,
A USB3 drive connected to the same USB3 port works with an average throughput of 106 MB / s with ubuntu.

La clé USB3 de 64 GO connectée directement à un port USB3 ne se monte pas avec ubuntu, Je pense à un problème logiciel. Merci de votre avis.
The USB 3 64GB connected directly to a USB3 port does not go up with ubuntu. I think to a software problem, Thanks for your review,

Trace DMESG du branchement direct.
Trace DMESG direct connection.
[15027.934173] usb 3-1: USB disconnect, device number 3
[15113.908384] usb 4-1: new SuperSpeed USB device number 3 using xhci_hcd
[15113.949359] usb 4-1: New USB device found, idVendor=0951, idProduct=1666
[15113.949370] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[15113.949377] usb 4-1: Product: DataTraveler 3.0
[15113.949387] usb 4-1: Manufacturer: Kingston
[15113.949395] usb 4-1: SerialNumber: 60A44C426697FE50C98100E8
[15118.948235] usb 4-1: Set SEL for device-initiated U2 failed.
[15118.951961] usb 4-1: Disable of device-initiated U1 failed.
[15118.955466] usb 4-1: Disable of device-initiated U2 failed.
[15118.955474] usb-storage 4-1:1.0: USB Mass Storage device detected
[15118.955648] scsi host9: usb-storage 4-1:1.0
[15118.959180] usb 4-1: Set SEL for device-initiated U1 failed.
[15118.962661] usb 4-1: Set SEL for device-initiated U2 failed.
[15118.962810] usb 4-1: USB disconnect, device number 3
[15455.620301] perf interrupt took too long (2527 > 2500), lowering kernel.perf_event_max_sample_rate to 50000

Trace DMESG du branchement avec un câble prolongateur.
Trace DMESG connecting with an extension cable.
[15455.620301] perf interrupt took too long (2527 > 2500), lowering kernel.perf_event_max_sample_rate to 50000
[15930.041889] usb 3-1: new high-speed USB device number 4 using xhci_hcd
[15930.248230] usb 3-1: New USB device found, idVendor=0951, idProduct=1666
[15930.248237] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[15930.248241] usb 3-1: Product: DataTraveler 3.0
[15930.248244] usb 3-1: Manufacturer: Kingston
[15930.248246] usb 3-1: SerialNumber: 60A44C426697FE50C98100E8
[15930.248591] usb 3-1: ep 0x81 - rounding interval to 128 microframes, ep desc says 255 microframes
[15930.248610] usb 3-1: ep 0x2 - rounding interval to 128 microframes, ep desc says 255 microframes
[15930.249352] usb-storage 3-1:1.0: USB Mass Storage device detected
[15930.251542] scsi host10: usb-storage 3-1:1.0
[15932.447123] scsi 10:0:0:0: Direct-Access Kingston DataTraveler 3.0 1.00 PQ: 0 ANSI: 6
[15932.447953] sd 10:0:0:0: Attached scsi generic sg2 type 0
[15932.449447] sd 10:0:0:0: [sdb] 120845300 512-byte logical blocks: (61.9 GB/57.6 GiB)
[15932.451694] sd 10:0:0:0: [sdb] Write Protect is off
[15932.451704] sd 10:0:0:0: [sdb] Mode Sense: 4f 00 00 00
[15932.453308] sd 10:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[15932.470160] sdb: sdb1 sdb2 sdb3 sdb4
[15932.472853] sd 10:0:0:0: [sdb] Attached SCSI removable disk
[15933.102257] EXT4-fs (sdb3): mounted filesystem with ordered data mode. Opts: (null)
[15933.128433] EXT4-fs (sdb2): mounted filesystem with ordered data mode. Opts: (null)
u1604btrfs@u1604btrfs:~$

---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: u604 2383 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
MachineType: TOSHIBA SATELLITE S70t-A
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=17f90115-fe0b-440d-9708-7039508c3003 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-22-generic N/A
 linux-backports-modules-4.4.0-22-generic N/A
 linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/18/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.30
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd04/18/2014:svnTOSHIBA:pnSATELLITES70t-A:pvrPSKN6E-01C00KFR:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: SATELLITE S70t-A
dmi.product.version: PSKN6E-01C00KFR
dmi.sys.vendor: TOSHIBA

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1588467

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Bougron (francis-bougron)]

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[penalvch (penalvch)]

Bougron, thank you for reporting this and helping make Ubuntu better.

To advise, your Bug Description indicates your speed is faster in Ubuntu than in Windows:
Windows USB3 drive to USB3 port = 42 MB/s
Ubuntu USB 3 drive + extension cord to USB3 port = 26 MB/s
Ubuntu USB 3 drive to USB3 port = 106 MB/s

To clarify:
1) Are the results above what you meant to say?
2) Are the results above all done plugged into the same computer with the same formatting for the drive?
4) What are the results when you daisy chain your USB3 drive with the extension cord into the USB3 port when using Windows?

[Bougron (francis-bougron)]

The problem is not to compare speed with windows and speed with ubuntu.
but why with ubuntu, it is necessary to buy an extended USB2 cable to access the partitions...
Because without this add-in, it is impossible to read the contents.

Note: windows read the contents without this add-in'.

Note: DMESG ERROR => partitions are not mounted!!!
[ 156.115170] usb 4-1: new SuperSpeed USB device number 3 using xhci_hcd
[ 156.156095] usb 4-1: New USB device found, idVendor=0951, idProduct=1666
[ 156.156102] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 156.156107] usb 4-1: Product: DataTraveler 3.0
[ 156.156109] usb 4-1: Manufacturer: Kingston
[ 156.156112] usb 4-1: SerialNumber: 60A44C426697FE50C98100E8
[ 161.155016] usb 4-1: Set SEL for device-initiated U2 failed.
[ 161.158798] usb 4-1: Disable of device-initiated U1 failed.
[ 161.162296] usb 4-1: Disable of device-initiated U2 failed.
[ 161.162307] usb-storage 4-1:1.0: USB Mass Storage device detected
[ 161.162607] scsi host6: usb-storage 4-1:1.0
[ 161.166470] usb 4-1: Set SEL for device-initiated U1 failed.
[ 161.169955] usb 4-1: Set SEL for device-initiated U2 failed.
[ 161.170119] usb 4-1: USB disconnect, device number 3

[Bougron (francis-bougron)]

Hello.
Today some measures:

On the USB3 Key, i put a very big file of 61 801 717 760 octets. It is 100% of the only ntfs partition.

Copying on a internal disk file this KEY mounted on USB2 is 36'38" with windows and 36'21" with ubuntu. The rate is 28 MB/s.

Copying on a internal disk file this KEY mounted on USB3 with an extended usb2 cable of 10 inches is 31'40" with windows and 29'36" with ubuntu. The rate is 35 MB/s with ubuntu and 33 MB/s with windows.
But another test with ubuntu and working a little on internet give a laps of copy 34"37". Rate is 30 Mb/s. So i say that it is the same result between windows and ubuntu.

Copying on a internal disk file this KEY mounted directly on USB3 is 21'27" with windows. The rate is 48 Mb/s.
Copying on a 'nul' file this KEY mounted directly on USB3 with windows is also a rate of 48 Mb/s.
( copy fic1 /B > nul)

[penalvch (penalvch)]

Bougron, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically requested to do so.

Once testing of the latest upstream kernel is complete, please mark this report Status Confirmed. Please let us know your results.

Thank you for your understanding.

[Bougron (francis-bougron)]

Hello

So i do the udpate like this
1) http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc2-yakkety/
2a) http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc2-yakkety/linux-headers-4.7.0-040700rc2-generic_4.7.0-040700rc2.201606051831_amd64.deb
2b) http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc2-yakkety/linux-headers-4.7.0-040700rc2-generic_4.7.0-040700rc2.201606051831_i386.deb
2c) http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc2-yakkety/linux-headers-4.7.0-040700rc2_4.7.0-040700rc2.201606051831_all.deb
2d) http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc2-yakkety/linux-image-4.7.0-040700rc2-generic_4.7.0-040700rc2.201606051831_amd64.deb
2e) http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc2-yakkety/linux-image-4.7.0-040700rc2-lowlatency_4.7.0-040700rc2.201606051831_amd64.deb
3) u1604@u1604:~/Téléchargements$ ls -l
-rwxrwxrwx 1 root root 9964354 juin 7 18:57 linux-headers-4.7.0-040700rc2_4.7.0-040700rc2.201606051831_all.deb
-rwxrwxrwx 1 root root 1072436 juin 7 18:42 linux-headers-4.7.0-040700rc2-generic_4.7.0-040700rc2.201606051831_amd64.deb
-rwxrwxrwx 1 root root 1073438 juin 7 18:43 linux-headers-4.7.0-040700rc2-lowlatency_4.7.0-040700rc2.201606051831_amd64.deb
-rwxrwxrwx 1 root root 57911030 juin 7 19:52 linux-image-4.7.0-040700rc2-generic_4.7.0-040700rc2.201606051831_amd64.deb
-rwxrwxrwx 1 root root 57881694 juin 7 19:53 linux-image-4.7.0-040700rc2-lowlatency_4.7.0-040700rc2.201606051831_amd64.deb
u1604@u1604:~/Téléchargements$
4) sudo dpkg -i *.deb
5) u1604@u1604:~/Téléchargements$ dpkg -l | awk '/ +linux/ && /headers|generic/{ if(match($2,/([0-9]\.)+/)) {print $2} }'|sort -t- -rV -k3,4|paste -d" " -
linux-signed-image-4.4.0-22-generic
linux-image-extra-4.4.0-22-generic
linux-image-extra-4.4.0-21-generic
linux-image-4.7.0-040700rc2-generic
linux-headers-4.7.0-040700rc2-lowlatency
linux-headers-4.7.0-040700rc2-generic
linux-headers-4.7.0-040700rc2
linux-image-4.4.0-22-generic
linux-headers-4.4.0-22-generic
linux-headers-4.4.0-22
linux-image-4.4.0-21-generic
linux-headers-4.4.0-21-generic
linux-headers-4.4.0-21
6) Some extract of/boot/grub/grub.cfg and result from boot with the selectect line.

menuentry 'Ubuntu' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-simple-8c03b7c6-407a-486b-9782-a2ae50232112' {
====> Same problem.

submenu 'Options avancées pour Ubuntu' $menuentry_id_option 'gnulinux-advanced-8c03b7c6-407a-486b-9782-a2ae50232112' {
 menuentry 'Ubuntu, avec Linux 4.7.0-040700rc2-lowlatency' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-4.7.0-040700rc2-lowlatency-advanced-8c03b7c6-407a-486b-9782-a2ae50232112' {
====> Same problem.

 menuentry 'Ubuntu, with Linux 4.7.0-040700rc2-lowlatency (upstart)' --class ubuntu --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-4.7.0-040700rc2-lowlatency-init-upstart-8c03b7c6-407a-486b-9782-a2ae50232112' {
=====> In the paste i don't use this entry. So, today it is the first time...
                         I enter my name (u1604) and my password (a) but process loop with this question.

 menuentry 'Ubuntu, with Linux 4.7.0-040700r...