| 2016-05-22 15:01:07 |
Sam |
bug |
|
|
added bug |
| 2016-05-22 15:01:07 |
Sam |
attachment added |
|
lspci -vnvn https://bugs.launchpad.net/bugs/1584479/+attachment/4668087/+files/lspci-vnvn.log |
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| 2016-05-22 15:30:11 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2016-05-22 15:58:29 |
Sam |
tags |
|
apport-collected xenial |
|
| 2016-05-22 15:58:31 |
Sam |
description |
Hi,
I just install Ubuntu 16.04 on my new MSI laptop G72 6QE.
My touchpad doesn't work and recognize at all.
I try :
- Fn+F3 to activate my touchpad
- xinput list and is not listed
- xev and nothing append (no signal)
- cat /proc/bus/input/devices ddoesn't display touchpad (only HDMI, mic, headphone, external mouse and keyboard)
- I don't know if there is a link, but some buttons of my keyboard don't work (like Fn+arrows to manage sound and luminosity) :
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input0
U: Uniq=
H: Handlers=sysrq kbd event0 leds
B: PROP=0
B: EV=120013
B: KEY=600702900000 8380207af040d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
Thanks |
Hi,
I just install Ubuntu 16.04 on my new MSI laptop G72 6QE.
My touchpad doesn't work and recognize at all.
I try :
- Fn+F3 to activate my touchpad
- xinput list and is not listed
- xev and nothing append (no signal)
- cat /proc/bus/input/devices ddoesn't display touchpad (only HDMI, mic, headphone, external mouse and keyboard)
- I don't know if there is a link, but some buttons of my keyboard don't work (like Fn+arrows to manage sound and luminosity) :
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input0
U: Uniq=
H: Handlers=sysrq kbd event0 leds
B: PROP=0
B: EV=120013
B: KEY=600702900000 8380207af040d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
Thanks
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1305 F.... pulseaudio
moi 1668 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=9649bbed-2d32-42cd-a446-43abaa9ab1f3
InstallationDate: Installed on 2016-05-20 (2 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
MachineType: Micro-Star International Co., Ltd. GP72 6QE
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.4.0-22-generic root=UUID=80432220-0bdf-49f0-a145-0c015ad36c2a ro rootflags=subvol=@ acpi=off acpi_osi=! acpi_backlight=native i8042.nopnp quiet splash
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-22-generic N/A
linux-backports-modules-4.4.0-22-generic N/A
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 12/10/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E1795IMS.10C
dmi.board.asset.tag: Default string
dmi.board.name: MS-1795
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.A
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1795IMS.10C:bd12/10/2015:svnMicro-StarInternationalCo.,Ltd.:pnGP726QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1795:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.name: GP72 6QE
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd. |
|
| 2016-05-22 15:58:33 |
Sam |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668099/+files/AlsaInfo.txt |
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| 2016-05-22 15:58:34 |
Sam |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668100/+files/CRDA.txt |
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| 2016-05-22 15:58:37 |
Sam |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668101/+files/CurrentDmesg.txt |
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| 2016-05-22 15:58:38 |
Sam |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668102/+files/IwConfig.txt |
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| 2016-05-22 15:58:41 |
Sam |
attachment added |
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JournalErrors.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668103/+files/JournalErrors.txt |
|
| 2016-05-22 15:58:44 |
Sam |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668104/+files/Lspci.txt |
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| 2016-05-22 15:58:45 |
Sam |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668105/+files/Lsusb.txt |
|
| 2016-05-22 15:58:47 |
Sam |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668106/+files/ProcCpuinfo.txt |
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| 2016-05-22 15:58:49 |
Sam |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668107/+files/ProcInterrupts.txt |
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| 2016-05-22 15:58:50 |
Sam |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668108/+files/ProcModules.txt |
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| 2016-05-22 15:58:52 |
Sam |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668109/+files/RfKill.txt |
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| 2016-05-22 15:58:55 |
Sam |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668110/+files/UdevDb.txt |
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| 2016-05-22 15:58:58 |
Sam |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1584479/+attachment/4668111/+files/WifiSyslog.txt |
|
| 2016-05-22 16:02:01 |
Sam |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-05-24 16:14:42 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2016-05-24 16:14:46 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-05-24 17:31:10 |
Sam |
attachment added |
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kern.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+attachment/4669562/+files/kern.log |
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| 2016-05-24 17:31:51 |
Sam |
attachment added |
|
syslog.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+attachment/4669563/+files/syslog.log |
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| 2016-05-24 17:46:23 |
Sam |
summary |
MSI touchpad not detected on 16.04 |
[kernel-bug-exists-upstream] MSI touchpad not detected on 16.04 |
|
| 2016-05-24 17:46:34 |
Sam |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-06-05 22:27:59 |
penalvch |
tags |
apport-collected xenial |
apport-collected bios-outdated-114 xenial |
|
| 2016-06-05 22:29:02 |
penalvch |
attachment removed |
lspci -vnvn https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+attachment/4668087/+files/lspci-vnvn.log |
|
|
| 2016-06-05 22:29:38 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-06-05 22:30:44 |
penalvch |
summary |
[kernel-bug-exists-upstream] MSI touchpad not detected on 16.04 |
[MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04 |
|
| 2016-06-06 08:20:47 |
Sam |
attachment added |
|
cat /proc/bus/input/devices https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+attachment/4677949/+files/devices.log |
|
| 2016-06-06 08:21:05 |
Sam |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-06-06 14:35:37 |
Sam |
attachment added |
|
devices.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+attachment/4678217/+files/devices.log |
|
| 2016-06-07 03:28:57 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-06-07 08:35:39 |
Sam |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-06-07 10:27:20 |
penalvch |
tags |
apport-collected bios-outdated-114 xenial |
apport-collected latest-bios-114 xenial |
|
| 2016-06-07 10:27:40 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-06-07 19:12:44 |
Sam |
attachment added |
|
cat /proc/bus/input/devices https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+attachment/4679101/+files/devices_acpi_ec.log |
|
| 2016-06-07 23:34:19 |
penalvch |
summary |
[MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04 |
[MSI GP72 6QE Leopard Pro] acpi=off required to boot |
|
| 2016-06-08 07:39:03 |
Sam |
attachment added |
|
syslog_20160608.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+attachment/4679536/+files/syslog_20160608.log |
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| 2016-06-08 07:39:10 |
Sam |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-06-08 11:16:10 |
penalvch |
tags |
apport-collected latest-bios-114 xenial |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-4.7-rc2 latest-bios-114 xenial |
|
| 2016-06-08 11:17:25 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Triaged |
|
| 2016-06-09 06:25:40 |
Sam |
bug watch added |
|
http://bugzilla.kernel.org/show_bug.cgi?id=119831 |
|
| 2019-09-13 01:51:48 |
oscar |
bug |
|
|
added subscriber oscar |
| 2019-09-18 13:52:19 |
penalvch |
tags |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-4.7-rc2 latest-bios-114 xenial |
apport-collected bios-outdated-e1795ims.11d kernel-bug-exists-upstream-4.7-rc2 needs-upstream-testing xenial |
|
| 2019-09-18 13:53:44 |
penalvch |
linux (Ubuntu): importance |
Medium |
Low |
|
| 2019-09-18 13:53:44 |
penalvch |
linux (Ubuntu): status |
Triaged |
Incomplete |
|
| 2019-10-23 06:44:48 |
Dejan |
bug |
|
|
added subscriber Dejan |
