8086:1502 e1000e: probe of 0000:00:19.0 failed with error -3

[Joerg Albert]

When I switch on my laptop, running Ubuntu 14.04 LTS amd64, it will boot and load e1000e, but no eth* interface is present. Even repeated rmmod and modprobe don't bring up the interface. After a restart (i.e. no fresh power-up) it works just fine. After the next power-cycle the problem is there again. Laptop is a Lenovo Thinkpad T520 (Optimus graphics).

joerg@x61:~$ sudo dmesg | grep e1000e
[ 1.622695] e1000e: Intel(R) PRO/1000 Network Driver - 2.3.2-k
[ 1.622697] e1000e: Copyright(c) 1999 - 2013 Intel Corporation.
[ 1.659146] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[ 1.659168] e1000e 0000:00:19.0: irq 42 for MSI/MSI-X
[ 2.673058] e1000e: probe of 0000:00:19.0 failed with error -3

Same error happens with a vanilla kernel 4.6.0:

cat /proc/version
Linux version 4.6.0-jal2+ (root at x61) (gcc version 4.8.4 (Ubuntu 4.8.4-2ubuntu1~14.04.1) ) #4 SMP Mon May 16 01:06:19 CEST 2016

dmesg | grep e1000e
[ 1.081798] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k
[ 1.081800] e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
[ 1.082068] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[ 2.106194] e1000e: probe of 0000:00:19.0 failed with error -3

Afterwards I've added some error output and changed some debugs into error prints in the e1000e:

[ 7900.183212] e1000e 0000:00:19.0 0000:00:19.0 (uninitialized): Failed to acquire the semaphore, FW or HW has it: FWSM=0x60000040 EXTCNF_CTRL=0x002800c9)

lspci -s 00:19 -vvv
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 04)
        Subsystem: Lenovo Device 21ce
        Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Interrupt: pin A routed to IRQ 20
        Region 0: Memory at f3900000 (32-bit, non-prefetchable) [size=128K]
        Region 1: Memory at f3929000 (32-bit, non-prefetchable) [size=4K]
        Region 2: I/O ports at 6080 [size=32]
        Capabilities: [c8] Power Management version 2
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=1 PME-
        Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+
                Address: 0000000000000000 Data: 0000
        Capabilities: [e0] PCI Advanced Features
                AFCap: TP+ FLR+
                AFCtrl: FLR-
                AFStatus: TP-

See also this very similar bug on other hardware
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1576953

and my bug report to intel-wired-lan
http://lists.osuosl.org/pipermail/intel-wired-lan/Week-of-Mon-20160516/005381.html

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-86-generic 3.13.0-86.131
ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39
Uname: Linux 3.13.0-86-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.20
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joerg 2120 F.... pulseaudio
CurrentDesktop: XFCE
Date: Thu May 19 20:53:38 2016
HibernationDevice: RESUME=UUID=24909a47-1377-480a-93f0-66165f6c88a3
InstallationDate: Installed on 2015-03-21 (424 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: LENOVO 4242PT2
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic root=UUID=7e46d0b3-a960-4a36-a56c-8a6ac934c07e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-86-generic N/A
 linux-backports-modules-3.13.0-86-generic N/A
 linux-firmware 1.127.22
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/24/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 8AET62WW (1.42 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4242PT2
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8AET62WW(1.42):bd01/24/2013:svnLENOVO:pn4242PT2:pvrThinkPadT520:rvnLENOVO:rn4242PT2:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4242PT2
dmi.product.version: ThinkPad T520
dmi.sys.vendor: LENOVO

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-yakkety

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joerg Albert (jal2)]

@Joseph
I've already tested it with a vanilla 4.6.0 kernel, see posting #1.

@Christopher
Good point! I've updated the BIOS to the latest version:

root@x61:~# dmidecode -s bios-version && dmidecode -s bios-release-date
8AET65WW (1.45 )
05/14/2015

but unfortunately the bug remains.

[penalvch (penalvch)]

Joerg Albert, to clarify, did this problem not occur in an earlier kernel or release of Ubuntu?

[Joerg Albert (jal2)]

@Christopher
> did this problem not occur in an earlier kernel or release of Ubuntu?

I don't know. I just got this T520 and put 14.04.03 on it. Swapped the SSD with a harddisk containing 16.04 for testing. So I've seen this bug with these kernel versions only:

- 3.13.0-86-generic x86_64 (Ubuntu 14.04.03)
- 4.4.0-21-generic x86_64 (Ubuntu 16.04)
- 4.6.0 (vanilla)

[penalvch (penalvch)]

Joerg Albert, the issue you are reporting is an upstream one. Could you please report this problem following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate mailing list (TO Jeff Kirsher CC intel-wired-lan)?

Please provide a direct URL to your post to the mailing list when it becomes available so that it may be tracked.

Thank you for your understanding.

[Joerg Albert (jal2)]

@Christopher
> Could you please report this problem following the instructions verbatim at https://wiki.ubuntu.com
> /Bugs/Upstream/kernel to the appropriate mailing list (TO Jeff Kirsher CC intel-wired-lan)?

As mentioned in the summary above I already did so six days ago
http://lists.osuosl.org/pipermail/intel-wired-lan/Week-of-Mon-20160516/005381.html

[penalvch (penalvch)]

Joerg Albert, to advise, your original email is missing 90% of the requested information (also, since you sent an email prematurely, they don't know that you submitted a downstream bug report to cross reference).

In the future, it may be helpful to follow the kernel.org format when sending emails to kernel.org related mailing lists.