| 2016-04-16 18:34:48 |
Ricardo Marquet |
bug |
|
|
added bug |
| 2016-04-16 18:34:48 |
Ricardo Marquet |
attachment added |
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system.log.zip https://bugs.launchpad.net/bugs/1571235/+attachment/4638398/+files/system.log.zip |
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| 2016-04-16 19:00:12 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2016-04-16 22:07:24 |
Ricardo Marquet |
tags |
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apport-collected trusty |
|
| 2016-04-16 22:07:25 |
Ricardo Marquet |
description |
The touchpad doesn't work in Ubuntu 14.04.1.
The laptop model is DELL Inspiron 3451, using an usb mouse is working correct.
I followed the validation described in the document https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo
to gather the required information to report this issue.
I am attaching a zip file with the following files:
devices
dmesg
Xorg.0.log
If is required more information please let me know. |
The touchpad doesn't work in Ubuntu 14.04.1.
The laptop model is DELL Inspiron 3451, using an usb mouse is working correct.
I followed the validation described in the document https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo
to gather the required information to report this issue.
I am attaching a zip file with the following files:
devices
dmesg
Xorg.0.log
If is required more information please let me know.
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: marquetr 1970 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=5a5373f0-e1c9-4e64-899a-eaabfde5ddbc
InstallationDate: Installed on 2015-04-01 (381 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. Inspiron 3451
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-62-generic.efi.signed root=UUID=57f913f3-9a7f-4f8e-92df-e8cccc31f3c5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-62.83~14.04.1-generic 3.16.7-ckt23
RelatedPackageVersions:
linux-restricted-modules-3.16.0-62-generic N/A
linux-backports-modules-3.16.0-62-generic N/A
linux-firmware 1.127.20
Tags: trusty
Uname: Linux 3.16.0-62-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0Y3WJN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0Y3WJN:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3451
dmi.product.version: A00
dmi.sys.vendor: Dell Inc. |
|
| 2016-04-16 22:07:26 |
Ricardo Marquet |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638467/+files/AlsaInfo.txt |
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| 2016-04-16 22:07:28 |
Ricardo Marquet |
attachment added |
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BootDmesg.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638468/+files/BootDmesg.txt |
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| 2016-04-16 22:07:29 |
Ricardo Marquet |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638469/+files/CRDA.txt |
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| 2016-04-16 22:07:30 |
Ricardo Marquet |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638470/+files/CurrentDmesg.txt |
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| 2016-04-16 22:07:32 |
Ricardo Marquet |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638471/+files/IwConfig.txt |
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| 2016-04-16 22:07:33 |
Ricardo Marquet |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638472/+files/Lspci.txt |
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| 2016-04-16 22:07:36 |
Ricardo Marquet |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638473/+files/Lsusb.txt |
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| 2016-04-16 22:07:37 |
Ricardo Marquet |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638474/+files/ProcCpuinfo.txt |
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| 2016-04-16 22:07:40 |
Ricardo Marquet |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638475/+files/ProcEnviron.txt |
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| 2016-04-16 22:07:42 |
Ricardo Marquet |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638476/+files/ProcInterrupts.txt |
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| 2016-04-16 22:07:43 |
Ricardo Marquet |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638477/+files/ProcModules.txt |
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| 2016-04-16 22:07:45 |
Ricardo Marquet |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638478/+files/PulseList.txt |
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| 2016-04-16 22:07:46 |
Ricardo Marquet |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638479/+files/RfKill.txt |
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| 2016-04-16 22:07:48 |
Ricardo Marquet |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638480/+files/UdevDb.txt |
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| 2016-04-16 22:07:50 |
Ricardo Marquet |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638481/+files/UdevLog.txt |
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| 2016-04-16 22:07:53 |
Ricardo Marquet |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1571235/+attachment/4638482/+files/WifiSyslog.txt |
|
| 2016-04-16 22:10:22 |
Ricardo Marquet |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-04-18 16:33:22 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2016-04-18 16:33:40 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-04-19 02:50:39 |
Ricardo Marquet |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-04-19 02:57:43 |
Ricardo Marquet |
tags |
apport-collected trusty |
apport-collected kernel-fixed-upstream trusty |
|
