Touchpad doesn't work at all on Dell Inspiron 3451

[Ricardo Marquet]

The touchpad doesn't work in Ubuntu 14.04.1.

The laptop model is DELL Inspiron 3451, using an usb mouse is working correct.

I followed the validation described in the document https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo
to gather the required information to report this issue.

I am attaching a zip file with the following files:
devices
dmesg
Xorg.0.log

If is required more information please let me know.
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: marquetr 1970 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=5a5373f0-e1c9-4e64-899a-eaabfde5ddbc
InstallationDate: Installed on 2015-04-01 (381 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. Inspiron 3451
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-62-generic.efi.signed root=UUID=57f913f3-9a7f-4f8e-92df-e8cccc31f3c5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-62.83~14.04.1-generic 3.16.7-ckt23
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-62-generic N/A
 linux-backports-modules-3.16.0-62-generic N/A
 linux-firmware 1.127.20
Tags: trusty
Uname: Linux 3.16.0-62-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0Y3WJN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0Y3WJN:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3451
dmi.product.version: A00
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1571235

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Ricardo Marquet (ricardo-marquet)]

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[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc4-wily/

[Ricardo Marquet (ricardo-marquet)]

Thank you Joseph, the latest version fixed the issue.

Regards