Comment 30 for bug 1559308

Revision history for this message
jnshey (jnshey) wrote : Re: [Bug 1559308] Re: Plugging HDMI screen in causes system hang

In order to boot, I need to set acpi=off when I use 4.4.8, which solves the
external monitor issue. However, I am not able to shut down my computer
without pressing the physical button. Any ideas?

On Thu, May 5, 2016 at 1:22 AM, Ethan <email address hidden> wrote:

> Kernel 4.4.8 solved my issues completely! I can plug any monitor before
> or after boot using DP or HDMI. I also have multiple window managers
> working flawlessly.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1559308
>
> Title:
> Plugging HDMI screen in causes system hang
>
> Status in linux package in Ubuntu:
> Fix Committed
>
> Bug description:
> I have a 4K UHD laptop screen and am running Ubuntu Gnome 16.04 Beta1
> using 4.4.0-13-generic and the Nouveau drivers.
>
> If I plug in an external HDMI monitor (FHD) either into either HDMI
> port (there's one on the machine and there's one available via a usb
> 3.1 extra adaptor) then the whole system hangs, completely
> unresponsive and needing a hard reboot. Before hanging the 2nd display
> gets an image as expected, but the laptop's screen flashes randomly,
> sometimes you see weird artifacts. Then the hang comes.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xserver-xorg 1:7.7+13ubuntu3
> ProcVersionSignature: Ubuntu 4.4.0-13.29-generic 4.4.5
> Uname: Linux 4.4.0-13-generic x86_64
> ApportVersion: 2.20-0ubuntu3
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: GNOME
> Date: Fri Mar 18 20:43:42 2016
> DistUpgraded: Fresh install
> DistroCodename: xenial
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation Skylake Integrated Graphics [8086:191b] (rev 06)
> (prog-if 00 [VGA controller])
> Subsystem: Dell Skylake Integrated Graphics [1028:06e4]
> Subsystem: Dell GM107M [GeForce GTX 960M] [1028:06e4]
> InstallationDate: Installed on 2016-03-15 (3 days ago)
> InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64
> (20160225.1)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp.
> Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
> Bus 001 Device 004: ID 0c45:6713 Microdia
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: Dell Inc. XPS 15 9550
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-13-generic.efi.signed
> root=UUID=b026feed-8801-44f4-9f3f-c245f4a1f25e ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 01/25/2016
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 01.01.19
> dmi.board.name: 0N7TVV
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 9
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr01.01.19:bd01/25/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
> dmi.product.name: XPS 15 9550
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.67-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.2-1ubuntu1
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.2-1ubuntu1
> version.xserver-xorg-core: xserver-xorg-core 2:1.18.1-1ubuntu4
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.10.1-1ubuntu2
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1ubuntu2
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20160218-1ubuntu3
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.12-1build2
> xserver.bootTime: Fri Mar 18 17:28:07 2016
> xserver.configfile: default
> xserver.errors:
> Failed to load module "nvidia" (module does not exist, 0)
> Failed to load module "nvidia" (module does not exist, 0)
> Unknown chipset: NV117
> SynPS/2 Synaptics TouchPad: Read error 19
> xserver.logfile: /var/log/Xorg.0.log
> xserver.outputs:
> product id 5182
> vendor SHP
> xserver.version: 2:1.18.1-1ubuntu4
>
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>

--
Jonas Ng