Ubuntu 15.10 freezes with linux Kernel 4.2 (with intel chipset)

[Florian Tobé]

In Ubuntu 14.04 and 15.10, freeze happens as soon as the login screen appears, sometimes before the splash logo.

This doesn't occur with kernel 3.19, but the black screen of external monitor problem still happens.

---
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: florian 1631 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=eca37581-7b02-477e-8847-5d1fe024f793
InstallationDate: Installed on 2016-03-11 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160307)
MachineType: Notebook W9x0LU
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-12-generic.efi.signed root=UUID=1258a432-22b2-45c4-ad2f-009dcac1c11b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-12.28-generic 4.4.4
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-12-generic N/A
 linux-backports-modules-4.4.0-12-generic N/A
 linux-firmware 1.156
Tags: xenial
Uname: Linux 4.4.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/31/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.01
dmi.board.asset.tag: Tag 12345
dmi.board.name: W9x0LU
dmi.board.vendor: NOTEBOOK
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.01:bd07/31/2015:svnNotebook:pnW9x0LU:pvrNotApplicable:rvnNOTEBOOK:rnW9x0LU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
dmi.product.name: W9x0LU
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

[Florian Tobé (florian-tobe)]

Also I've noticed that typing cat /proc/cpuinfo in terminal will show that processors ae highly overclocked :

~/dev/Sophus$ cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 76
model name : Intel(R) Celeron(R) CPU N3150 @ 1.60GHz
stepping : 3
microcode : 0x34f
cpu MHz : 2165.865
cache size : 1024 KB
physical id : 0
siblings : 4
core id : 0
cpu cores : 4
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 11
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 movbe popcnt tsc_deadline_timer aes rdrand lahf_lm 3dnowprefetch ida arat epb dtherm tpr_shadow vnmi flexpriority ept vpid tsc_adjust smep erms
bugs :
bogomips : 3199.83
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 76
model name : Intel(R) Celeron(R) CPU N3150 @ 1.60GHz
stepping : 3
microcode : 0x34f
cpu MHz : 2165.800
cache size : 1024 KB
physical id : 0
siblings : 4
core id : 1
cpu cores : 4
apicid : 2
initial apicid : 2
fpu : yes
fpu_exception : yes
cpuid level : 11
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 movbe popcnt tsc_deadline_timer aes rdrand lahf_lm 3dnowprefetch ida arat epb dtherm tpr_shadow vnmi flexpriority ept vpid tsc_adjust smep erms
bugs :
bogomips : 3199.83
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 2
vendor_id : GenuineIntel
cpu family : 6
model : 76
model name : Intel(R) Celeron(R) CPU N3150 @ 1.60GHz
stepping : 3
microcode : 0x34f
cpu MHz : 2165.800
cache size : 1024 KB
physical id : 0
siblings : 4
core id : 2
cpu cores : 4
apicid : 4
initial apicid : 4
fpu : yes
fpu_exception : yes
cpuid level : 11
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 movbe popcnt tsc_deadline_timer aes rdrand lahf_lm 3dnowprefetch ida arat epb dtherm tpr_shadow vnmi flexpriority ept vpid tsc_adjust smep erms
bugs :
bogomips : 3199.83
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 3
vendor_id : GenuineIntel
cpu family : 6
model : 76
model name : Intel(R) Celeron(R) CPU N3150 @ 1.60GHz
stepping : 3
microcode : 0x34f
cpu MHz : 2165.995
cache size : 1024 KB
physical id : 0
siblings : 4
core id : 3
cpu cores : 4
apicid : ...

[Florian Tobé (florian-tobe)]

And this bug looks related to :https://bugzilla.kernel.org/show_bug.cgi?id=109051#c55

[Seth Arnold (seth-arnold)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1553659

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Florian Tobé (florian-tobe)]

Due to the nature of the issue I have encountered, I am unable to run the command :

apport-collect 1553659

[penalvch (penalvch)]

Florian Tobé, could you please boot into http://cdimage.ubuntu.com/daily-live/current/ and then run the requested command?

[Florian Tobé (florian-tobe)]

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[Florian Tobé (florian-tobe)]

My pc just crashed ! so I launched the command again. Just before I installed adobe air and skype with add I386 architecture

[penalvch (penalvch)]

Florian Tobé, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically requested to do so.

Once testing of the latest upstream kernel is complete, please mark this report Status Confirmed. Please let us know your results.

Thank you for your understanding.

[Florian Tobé (florian-tobe)]

After installing upstream kernel, reboot and direct freeze on logon screen. After reboot ok. As freeze occured after playing videos I tryed a 4K video on youtube which led to a freeze within seconds. Should I install linux intel graphics drivers ?

[penalvch (penalvch)]

Florian Tobé, the next step is to fully commit bisect from kernel 3.19 to 4.2 in order to identify the last good kernel commit, followed immediately by the first bad one. This will allow for a more expedited analysis of the root cause of your issue. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

Please note, finding adjacent kernel versions is not fully commit bisecting.

After the offending commit (not kernel version) has been identified, then please mark this report Status Confirmed.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs