2016-01-20 07:59:07 |
Kulcsár Gergő |
bug |
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added bug |
2016-01-20 07:59:07 |
Kulcsár Gergő |
attachment added |
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dmesg_with_kernel_4.2.0-23-generic.txt https://bugs.launchpad.net/bugs/1536038/+attachment/4553132/+files/dmesg_with_kernel_4.2.0-23-generic.txt |
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2016-01-20 08:00:12 |
Brad Figg |
linux (Ubuntu): status |
New |
Confirmed |
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2016-01-20 08:00:47 |
Kulcsár Gergő |
bug |
|
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added subscriber Christopher M. Penalver |
2016-01-20 08:09:37 |
Kulcsár Gergő |
attachment added |
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dmesg_with_kernel_4.4.0-040400-generic.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1536038/+attachment/4553147/+files/dmesg_with_kernel_4.4.0-040400-generic.txt |
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2016-01-20 08:14:01 |
penalvch |
tags |
amd64 apport-bug wily |
amd64 apport-bug bios-outdated-213 wily |
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2016-01-20 08:14:40 |
penalvch |
linux (Ubuntu): importance |
Undecided |
Low |
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2016-01-20 08:14:40 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
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2016-01-20 08:51:43 |
Kulcsár Gergő |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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2016-01-20 09:29:21 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
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2016-01-20 10:15:17 |
penalvch |
tags |
amd64 apport-bug bios-outdated-213 wily |
amd64 apport-bug latest-bios-213 wily |
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2016-01-20 10:18:34 |
penalvch |
linux (Ubuntu): importance |
Low |
Medium |
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2016-01-20 11:46:11 |
Kulcsár Gergő |
attachment added |
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dmesg_with_daily.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1536038/+attachment/4553297/+files/dmesg_with_daily.txt |
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2016-01-20 13:37:58 |
Kulcsár Gergő |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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2016-01-20 16:25:32 |
penalvch |
description |
I've got an ASUS E403SA notebook with Ubuntu 15.10 and kernel 4.2.0-23-generic from default repository. The touchpad is in PS/2 mouse emulation mode so multitouch like two-finger scrolling is not available.
Dmesg output attached and xinput --list shows:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN1000:00 04F3:0401 id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ USB2.0 VGA UVC WebCam id=10 [slave keyboard (3)]
↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
The correct driver merged in 4.3.x kernel so I decided to test it from mainline repo http://kernel.ubuntu.com/~kernel-ppa/mainline/
With kernel 4.3.x and newer the touchpad recognised correctly and multitouch works. After a while (minutes, sometimes hours) the touchpad completely freezes with this message in syslog:
Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.867948] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.893399] i2c_designware 808622C1:03: timeout in enabling adapter
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892319] i2c_designware 808622C1:03: controller timed out
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892334] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892343] elan_i2c i2c-ELAN1000:00: failed to read report data: -110
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-23-generic 4.2.0-23.28
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: darkslide 1511 F.... pulseaudio
Date: Wed Jan 20 08:33:06 2016
HibernationDevice: RESUME=UUID=2e8dbaca-618a-4aff-95bf-a134e77a2ea5
InstallationDate: Installed on 2015-12-11 (39 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: ASUSTeK COMPUTER INC. E403SA
ProcEnviron:
LANGUAGE=hu
TERM=xterm
PATH=(custom, no user)
LANG=hu_HU.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=9179712a-c5fc-4d70-ad86-517fad86f155 ro intel_idle.max_cstate=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.2.0-23-generic N/A
linux-backports-modules-4.2.0-23-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E403SA.212
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E403SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE403SA.212:bd08/13/2015:svnASUSTeKCOMPUTERINC.:pnE403SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE403SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E403SA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
I've got an ASUS E403SA notebook. With kernel 4.3.x and newer, after a while (minutes, sometimes hours) the touchpad completely freezes with this message in syslog:
Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.867948] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.893399] i2c_designware 808622C1:03: timeout in enabling adapter
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892319] i2c_designware 808622C1:03: controller timed out
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892334] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000
Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892343] elan_i2c i2c-ELAN1000:00: failed to read report data: -110
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-23-generic 4.2.0-23.28
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: darkslide 1511 F.... pulseaudio
Date: Wed Jan 20 08:33:06 2016
HibernationDevice: RESUME=UUID=2e8dbaca-618a-4aff-95bf-a134e77a2ea5
InstallationDate: Installed on 2015-12-11 (39 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: ASUSTeK COMPUTER INC. E403SA
ProcEnviron:
LANGUAGE=hu
TERM=xterm
PATH=(custom, no user)
LANG=hu_HU.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=9179712a-c5fc-4d70-ad86-517fad86f155 ro intel_idle.max_cstate=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.2.0-23-generic N/A
linux-backports-modules-4.2.0-23-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E403SA.212
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E403SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE403SA.212:bd08/13/2015:svnASUSTeKCOMPUTERINC.:pnE403SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE403SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E403SA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
|
2016-01-20 16:26:07 |
penalvch |
tags |
amd64 apport-bug latest-bios-213 wily |
amd64 apport-bug latest-bios-213 xenial |
|
2016-01-20 16:26:20 |
penalvch |
summary |
ELAN1000 touchpad not recognised correctly, with upstream kernel it recognised, but freezes randomly |
[Asus E403SA] ELAN1000 touchpad freezes after minutes to hours |
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2016-01-20 16:27:20 |
penalvch |
tags |
amd64 apport-bug latest-bios-213 xenial |
amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.4 latest-bios-213 xenial |
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2016-01-20 19:29:50 |
penalvch |
linux (Ubuntu): importance |
Medium |
High |
|
2016-01-20 19:29:50 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Triaged |
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2016-01-25 19:01:31 |
penalvch |
tags |
amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.4 latest-bios-213 xenial |
amd64 apport-bug kernel-bug-exists-upstream-4.4 kernel-bug-exists-upstream-4.5-rc1 kernel-fixed-upstream latest-bios-213 xenial |
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2016-01-25 19:02:21 |
penalvch |
tags |
amd64 apport-bug kernel-bug-exists-upstream-4.4 kernel-bug-exists-upstream-4.5-rc1 kernel-fixed-upstream latest-bios-213 xenial |
amd64 apport-bug cherry-pick kernel-bug-exists-upstream-4.5-rc1 kernel-fixed-upstream latest-bios-213 xenial |
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2016-01-25 19:02:50 |
penalvch |
tags |
amd64 apport-bug cherry-pick kernel-bug-exists-upstream-4.5-rc1 kernel-fixed-upstream latest-bios-213 xenial |
amd64 apport-bug cherry-pick kernel-bug-exists-upstream-4.5-rc1 kernel-fixed-upstream latest-bios-213 reverse-bisect-done xenial |
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2016-10-06 16:10:33 |
Jakub |
bug |
|
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added subscriber Jakub |