Activity log for bug #1536038

Date Who What changed Old value New value Message
2016-01-20 07:59:07 Kulcsár Gergő bug added bug
2016-01-20 07:59:07 Kulcsár Gergő attachment added dmesg_with_kernel_4.2.0-23-generic.txt https://bugs.launchpad.net/bugs/1536038/+attachment/4553132/+files/dmesg_with_kernel_4.2.0-23-generic.txt
2016-01-20 08:00:12 Brad Figg linux (Ubuntu): status New Confirmed
2016-01-20 08:00:47 Kulcsár Gergő bug added subscriber Christopher M. Penalver
2016-01-20 08:09:37 Kulcsár Gergő attachment added dmesg_with_kernel_4.4.0-040400-generic.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1536038/+attachment/4553147/+files/dmesg_with_kernel_4.4.0-040400-generic.txt
2016-01-20 08:14:01 penalvch tags amd64 apport-bug wily amd64 apport-bug bios-outdated-213 wily
2016-01-20 08:14:40 penalvch linux (Ubuntu): importance Undecided Low
2016-01-20 08:14:40 penalvch linux (Ubuntu): status Confirmed Incomplete
2016-01-20 08:51:43 Kulcsár Gergő linux (Ubuntu): status Incomplete Confirmed
2016-01-20 09:29:21 penalvch linux (Ubuntu): status Confirmed Incomplete
2016-01-20 10:15:17 penalvch tags amd64 apport-bug bios-outdated-213 wily amd64 apport-bug latest-bios-213 wily
2016-01-20 10:18:34 penalvch linux (Ubuntu): importance Low Medium
2016-01-20 11:46:11 Kulcsár Gergő attachment added dmesg_with_daily.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1536038/+attachment/4553297/+files/dmesg_with_daily.txt
2016-01-20 13:37:58 Kulcsár Gergő linux (Ubuntu): status Incomplete Confirmed
2016-01-20 16:25:32 penalvch description I've got an ASUS E403SA notebook with Ubuntu 15.10 and kernel 4.2.0-23-generic from default repository. The touchpad is in PS/2 mouse emulation mode so multitouch like two-finger scrolling is not available. Dmesg output attached and xinput --list shows: ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ ELAN1000:00 04F3:0401 id=11 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Sleep Button id=8 [slave keyboard (3)] ↳ USB2.0 VGA UVC WebCam id=10 [slave keyboard (3)] ↳ Asus WMI hotkeys id=12 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)] The correct driver merged in 4.3.x kernel so I decided to test it from mainline repo http://kernel.ubuntu.com/~kernel-ppa/mainline/ With kernel 4.3.x and newer the touchpad recognised correctly and multitouch works. After a while (minutes, sometimes hours) the touchpad completely freezes with this message in syslog: Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.867948] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000 Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.893399] i2c_designware 808622C1:03: timeout in enabling adapter Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892319] i2c_designware 808622C1:03: controller timed out Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892334] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000 Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892343] elan_i2c i2c-ELAN1000:00: failed to read report data: -110 ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-23-generic 4.2.0-23.28 ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: darkslide 1511 F.... pulseaudio Date: Wed Jan 20 08:33:06 2016 HibernationDevice: RESUME=UUID=2e8dbaca-618a-4aff-95bf-a134e77a2ea5 InstallationDate: Installed on 2015-12-11 (39 days ago) InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: ASUSTeK COMPUTER INC. E403SA ProcEnviron: LANGUAGE=hu TERM=xterm PATH=(custom, no user) LANG=hu_HU.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=9179712a-c5fc-4d70-ad86-517fad86f155 ro intel_idle.max_cstate=1 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware 1.149.3 SourcePackage: linux UdevLog: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/13/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E403SA.212 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E403SA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE403SA.212:bd08/13/2015:svnASUSTeKCOMPUTERINC.:pnE403SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE403SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E403SA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. I've got an ASUS E403SA notebook. With kernel 4.3.x and newer, after a while (minutes, sometimes hours) the touchpad completely freezes with this message in syslog: Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.867948] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000 Jan 5 20:55:27 darkslide-notebook kernel: [ 1531.893399] i2c_designware 808622C1:03: timeout in enabling adapter Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892319] i2c_designware 808622C1:03: controller timed out Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892334] i2c_designware 808622C1:03: Unknown Synopsys component type: 0x00000000 Jan 5 20:55:28 darkslide-notebook kernel: [ 1532.892343] elan_i2c i2c-ELAN1000:00: failed to read report data: -110 ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-23-generic 4.2.0-23.28 ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: darkslide 1511 F.... pulseaudio Date: Wed Jan 20 08:33:06 2016 HibernationDevice: RESUME=UUID=2e8dbaca-618a-4aff-95bf-a134e77a2ea5 InstallationDate: Installed on 2015-12-11 (39 days ago) InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: ASUSTeK COMPUTER INC. E403SA ProcEnviron:  LANGUAGE=hu  TERM=xterm  PATH=(custom, no user)  LANG=hu_HU.UTF-8  SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=9179712a-c5fc-4d70-ad86-517fad86f155 ro intel_idle.max_cstate=1 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-4.2.0-23-generic N/A  linux-backports-modules-4.2.0-23-generic N/A  linux-firmware 1.149.3 SourcePackage: linux UdevLog: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/13/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E403SA.212 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E403SA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE403SA.212:bd08/13/2015:svnASUSTeKCOMPUTERINC.:pnE403SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE403SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: E403SA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
2016-01-20 16:26:07 penalvch tags amd64 apport-bug latest-bios-213 wily amd64 apport-bug latest-bios-213 xenial
2016-01-20 16:26:20 penalvch summary ELAN1000 touchpad not recognised correctly, with upstream kernel it recognised, but freezes randomly [Asus E403SA] ELAN1000 touchpad freezes after minutes to hours
2016-01-20 16:27:20 penalvch tags amd64 apport-bug latest-bios-213 xenial amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.4 latest-bios-213 xenial
2016-01-20 19:29:50 penalvch linux (Ubuntu): importance Medium High
2016-01-20 19:29:50 penalvch linux (Ubuntu): status Confirmed Triaged
2016-01-25 19:01:31 penalvch tags amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.4 latest-bios-213 xenial amd64 apport-bug kernel-bug-exists-upstream-4.4 kernel-bug-exists-upstream-4.5-rc1 kernel-fixed-upstream latest-bios-213 xenial
2016-01-25 19:02:21 penalvch tags amd64 apport-bug kernel-bug-exists-upstream-4.4 kernel-bug-exists-upstream-4.5-rc1 kernel-fixed-upstream latest-bios-213 xenial amd64 apport-bug cherry-pick kernel-bug-exists-upstream-4.5-rc1 kernel-fixed-upstream latest-bios-213 xenial
2016-01-25 19:02:50 penalvch tags amd64 apport-bug cherry-pick kernel-bug-exists-upstream-4.5-rc1 kernel-fixed-upstream latest-bios-213 xenial amd64 apport-bug cherry-pick kernel-bug-exists-upstream-4.5-rc1 kernel-fixed-upstream latest-bios-213 reverse-bisect-done xenial
2016-10-06 16:10:33 Jakub bug added subscriber Jakub